Thurs Pharmaceuticals

Job Title: Order Processing & Dispatch Executive Job Summary: We are looking for a detail-oriented and organized individual to join our team as an Order Processing & Dispatch Executive. The ideal candidate will be responsible for collecting orders over the phone, coordinating dispatches, and sharing dispatch details with clients. This role requires good communication skills, basic computer knowledge, and a proactive approach to ensure smooth order fulfillment. Key Responsibilities: Collect and confirm customer orders via phone calls. Coordinate with the warehouse/dispatch team for timely shipment of goods. Prepare and share dispatch details (tracking info, invoice, etc.) with clients. Maintain accurate records of orders, dispatch status, and customer communication. Provide follow-up support to customers regarding delivery timelines. Qualifications: Minimum 12th pass; graduates preferred. Freshers can apply. Good communication and telephone etiquette. Basic computer knowledge (MS Excel, WhatsApp, email). Preferred Skills: Prior experience in order coordination or dispatch handling is a plus. Ability to multitask and work under time-sensitive conditions. Strong attention to detail and customer service mindset.