About Us: Thriving Minds is a leading mental health centre in Dehradun, committed to providing compassionate and high-quality mental health services. Our goal is to make mental healthcare accessible and to support individuals in their journey toward well-being. Overview: We are seeking an experienced and results-driven Tele-Sales Executive to join our team. The ideal candidate will not only handle patient inquiries and appointment bookings but also possess strong sales and persuasion skills to convert potential leads into confirmed appointments. This role requires empathy, active listening, and the ability to establish trust and rapport over phone calls. Key Responsibilities: Manage inbound and outbound calls professionally and empathetically. Build strong relationships with potential patients by understanding their concerns and guiding them toward suitable mental health services. Follow up with leads generated from various sources such as the website, Google, social media, and WhatsApp, ensuring maximum conversion. Effectively communicate the benefits of our services, address patient queries, and overcome objections to drive appointment bookings. Respond promptly and effectively to patient queries received via WhatsApp. Maintain accurate records of patient interactions and update the CRM system regularly. Collaborate with the internal team to optimize the patient journey and provide the best possible experience. Work towards achieving monthly appointment conversion targets. Uphold high standards of confidentiality and data security in all interactions. Qualifications and Requirements: Minimum 2 years of experience in a Tele-Sales, Customer Service, or Call Centre role, preferably in healthcare or service-based industries. Proven ability to handle sales and convince potential clients to take action. • Strong communication skills in both English and Hindi. Excellent interpersonal skills with an empathetic and persuasive approach. Ability to handle objections, work under pressure, and meet targets. Proficiency in using CRM software and basic computer skills. Familiarity with medical or mental health terminology is an advantage. How to Apply: If you are a motivated professional with strong sales and communication skills, we invite you to apply for this rewarding opportunity. Please send your updated resume to [email protected] . Shortlisted candidates will be contacted for further steps in the selection process. Additional Information: Joining: Immediate Location: Dehradun, Uttarakhand, India Job Timings: 9:00 AM - 6:00 PM Expected CTC: INR 16,000 - 22,000 per month (based on experience and skills) • Minimum Experience: 2 years (preferably in Tele-Sales or Customer Service) Join us in making a difference in people's lives through exceptional mental healthcare services! Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person
About Us: Thriving Minds is a leading mental health centre dedicated to offering integrated and compassionate mental healthcare services. With a commitment to clinical excellence and community outreach, we envision becoming India’s largest hub for advanced mental health services, promoting awareness, education, and holistic care. Overview: We are looking for a proactive and experienced Pharmacist cum Receptionist to join our team. This is a multifaceted role that combines pharmacy expertise with front-office management. As a Pharmacist cum Receptionist, you will not only ensure accurate dispensing of psychiatric medicines and proper stock management but also handle reception duties, patient coordination, and billing. The role requires a balance of clinical knowledge, administrative efficiency, and compassionate interaction with patients and families, making you an integral part of the care team at Thriving Minds. Roles and Responsibilities: Pharmacy Management: Ordering Medicines: Place orders for required psychiatric medicines on time to ensure availability. _ Receiving Medicines: _Check and receive medicines from vendors, verifying quantity, quality, and expiry dates. Stock Inventory: Maintain an updated record of all medicines, arrange them properly, and regularly monitor expiry dates to avoid wastage. Vendor Coordination: Communicate with medical suppliers/vendors for timely deliveries and best pricing, maintaining good relationships with them. _ Maintaining Pharmacy Up-to-Date: _Ensure shelves are organized, stock is properly labelled, and the pharmacy is clean and well-managed at all times as per compliances. Dispensing Medicines: Provide medicines to patients as prescribed by the psychiatrist, ensuring accurate dosage. Patient Guidance: Explain to patients and their families how to take the medicines, dosage schedule, and any precautions to be followed as mentioned by the doctor in prescription. Front Desk & Reception Duties (Few hours): Patient Greeting: Welcome patients and families with warmth and empathy. Appointment Handling: Support in scheduling and rescheduling patient appointments whenever required. Billing & Records: Prepare bills for medicines and clinical services, update patient details in the EMR software, and ensure records are accurate. Back-up Responsibility: While reception/front desk work will be required to be taken care of for only few hours a day on regular days, on the days of leave of receptionist, full day involvement will be required. This role must also be carried out with utmost sincerity and dedication, as it plays a crucial role in ensuring a smooth patient experience. Compassionate Care: Always treat patients and their families with kindness, respect, and confidentiality, creating a supportive and healing environment. Qualifications : Bachelor’s degree / Diploma in Pharmacy from an accredited institution. Valid license to practice as a Pharmacist. Experience and Requirements: Minimum of 1 year of experience working in a pharmacy - preference will be given to candidates skilled in securing IV lines and monitoring patients’ health parameters. Knowledge of psychiatric medications, including dosage and side effects. Good communication and interpersonal skills. Proficiency in pharmacy management systems and billing software. Ability to multitask between pharmacy and reception duties in a busy environment. Compassionate, professional, and patient-centred approach. Strong organizational skills and ability to work both independently and within a team. Thriving Minds is committed to creating a diverse and inclusive workplace. We encourage applications from professionals passionate about mental health and community well-being. Join us in shaping the future of mental healthcare. We look forward to having you on board! Additional Information: Joining Date: 1st October, 2025 Location: Race Course, Dehradun, Uttarakhand, India Job Timings : 10:00 AM - 8:00 PM, Monday to Saturday (Sunday - weekly off) Expected CTC: 15,000 - 18,000 INR per month (based on experience and calibre) Minimum Experience: 1 year (preferably in a pharmacy setting) Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹18,000.00 per month Language: English (Preferred) Work Location: In person
About Us: Thriving Minds is a leading mental health centre in Dehradun, committed to providing compassionate and high-quality mental health services. Our goal is to make mental healthcare accessible and to support individuals in their journey toward well-being. Overview: We are seeking an experienced and results-driven Tele-Sales Executive to join our team. The ideal candidate will not only handle patient inquiries and appointment bookings but also possess strong sales and persuasion skills to convert potential leads into confirmed appointments. This role requires empathy, active listening, and the ability to establish trust and rapport over phone calls. Key Responsibilities: Manage inbound and outbound calls professionally and empathetically. Build strong relationships with potential patients by understanding their concerns and guiding them toward suitable mental health services. Follow up with leads generated from various sources such as the website, Google, social media, and WhatsApp, ensuring maximum conversion. Effectively communicate the benefits of our services, address patient queries, and overcome objections to drive appointment bookings. Respond promptly and effectively to patient queries received via WhatsApp. Maintain accurate records of patient interactions and update the CRM system regularly. Collaborate with the internal team to optimize the patient journey and provide the best possible experience. Work towards achieving monthly appointment conversion targets. Uphold high standards of confidentiality and data security in all interactions. Qualifications and Requirements: Minimum 2 years of experience in a Tele-Sales, Customer Service, or Call Centre role, preferably in healthcare or service-based industries. Proven ability to handle sales and convince potential clients to take action. • Strong communication skills in both English and Hindi. Excellent interpersonal skills with an empathetic and persuasive approach. Ability to handle objections, work under pressure, and meet targets. Proficiency in using CRM software and basic computer skills. Familiarity with medical or mental health terminology is an advantage. How to Apply: If you are a motivated professional with strong sales and communication skills, we invite you to apply for this rewarding opportunity. Please send your updated resume to careers@thrivingminds.in. Shortlisted candidates will be contacted for further steps in the selection process. Additional Information: Joining: Immediate Location: Dehradun, Uttarakhand, India Job Timings: 9:00 AM - 6:00 PM Expected CTC: INR 16,000 - 22,000 per month (based on experience and skills) • Minimum Experience: 2 years (preferably in Tele-Sales or Customer Service) Join us in making a difference in people's lives through exceptional mental healthcare services! Job Types: Full-time, Permanent Pay: ₹16,000.00 - ₹22,000.00 per month Language: Hindi (Preferred) English (Preferred) Work Location: In person