Job Summary: We are seeking an experienced and customer-focused Restaurant Captain to lead our front-of-house service team. The ideal candidate will ensure smooth dining operations, exceptional guest experiences, and coordination between the service and kitchen staff. The Restaurant Captain plays a crucial role in maintaining service quality, training staff, and upholding brand standards. Key Responsibilities: Supervise and coordinate daily front-of-house operations. Greet guests, take orders, and ensure timely service and customer satisfaction. Assign duties to servers and stewards, ensuring tables are properly managed. Maintain high levels of hygiene, cleanliness, and presentation in the dining area. Resolve guest concerns promptly and professionally. Ensure food is served as per quality and presentation standards. Train and mentor junior service staff on customer service, upselling techniques, and menu knowledge. Coordinate with the kitchen team for smooth order delivery. Maintain inventory of service items like cutlery, napkins, etc. Upsell food and beverages to maximize revenue.
Job Summary: We are looking for a dedicated and detail-oriented Steward to join our restaurant team. As a Steward, you will be responsible for maintaining cleanliness and hygiene in the kitchen and service areas, supporting the kitchen and service staff, and ensuring a smooth and efficient operation of the restaurant. Key Responsibilities: Clean and sanitize all kitchen utensils, equipment, cutlery, crockery, and glassware. Maintain cleanliness of the kitchen, dishwashing area, and dining areas. Assist chefs and kitchen staff with basic tasks such as food preparation and waste disposal. Handle dishwashing machines and manual cleaning as per standards. Ensure proper storage of clean utensils and equipment. Follow hygiene and safety guidelines strictly. Support service staff in resetting tables, clearing used plates, and refilling water as needed. Dispose of garbage responsibly and maintain cleanliness of waste bins. Report any maintenance issues to the supervisor promptly. Ensure availability of clean crockery and utensils during service hours.