Job Title - Operations Locations - India Role Overview: You’ll be working across a wide spectrum of corporate responsibility, policy management, and environmental, social, and governance (ESG) practices. You’ll assist in ensuring our operations are compliant with regulatory and ISO 27001 accreditation requirements with regular internal audits and contributing to ESG reporting that support our long-term business goals. Key Responsibilities: Policy and Compliance Gather and log ISO 27001 Opportunities for Improvements (OFIs), Minor, and Major non-conformances, ensuring they are documented in the action log and progressed through to resolution. Assist in drafting, updating, and maintaining internal policies and procedures. Create and maintain a clear audit schedule of GAIN policies and track progress of corrective and preventative actions. Follow the audit schedule and arrange, book and conduct internal compliance audits, including evidence gathering and reporting. Conduct supplier audits to ensure ongoing compliance with contractual and regulatory requirements. Conduct contractor and freelance audits to ensure ongoing compliance with contractual requirements. Support internal audit follow-ups to validate closure of actions and ensure improvements are embedded. Monitor regulatory updates and industry best practices, helping ensure the business remains compliant. Help coordinate training and awareness initiatives around key compliance topics (e.g. data protection, anti-bribery) for employees, contractors and freelancers. Work with HR team to Track employee training attendance and ensure all employees are aware of GAIN’s policies and procedures. Maintain information asset register and ensure documentation meets its retention and archiving compliance registers. Support DPO with auditing DPIA’s and ensuring all personal data is safe and following procedures. Complete regular access audits on systems managed by Ops Co to ensure leavers and user access are appropriately managed and documented. Social Value Track and maintain records on energy consumption across office sites for statutory accounts report, ESOS and ESG Energy consumption Business travel mileage and type of travel Track and report on ESOS action plan and Carbon reduction plan to ensure we are hitting targets. Track and maintain records on the below for Social Value community commitments. Training across the organisation Number of employment opportunities provided. Help coordinate Social Value initiatives across departments, including environmental programs, diversity & inclusion, and community engagement. Conduct desktop research on ESG trends, frameworks (e.g. GRI, SASB, TCFD), and benchmarking against peers. Assist with the creation of annual reports e.g. Social Value Impact report, ESG, ESOS. General Provide administrative support across operations team. Maintain accurate records and ensure confidentiality in handling sensitive information.
Main Responsibilities: To manage and maintain the organisation’s hybrid IT infrastructure—encompassing on-premise systems, Microsoft Azure services, and enterprise endpoints—ensuring optimal uptime, performance, security, and availability of critical systems and services. This includes direct responsibility for the administration of servers, endpoint management platforms, network infrastructure, and supporting database/CI tooling as needed. To ensure effective IT service delivery across the enterprise by overseeing core infrastructure components such as networks, perimeter security, storage, communications, endpoints, and third-party platforms. The role supports strategic alignment with IT and business objectives, maintains adherence to SLAs, and fosters strong operational relationships across internal teams and external partners. Infrastructure & Network Management Administer and maintain the organisation’s hybrid infrastructure, including on-premises Windows Server environments (Active Directory, DNS, DHCP, Group Policy) and Azure-based resources. Configure and support VPNs, firewalls, and secure connectivity between on-prem and cloud resources. Maintain and optimise network infrastructure, including both wired and wireless networks, ensuring uptime, performance, and security. Endpoint Management: Manage and maintain endpoints using Microsoft Intune, ensuring compliance with organisational policies, security baselines, and conditional access requirements. Administer and support ManageEngine Endpoint Central for endpoint lifecycle management, including software deployment, patch management, remote troubleshooting, and asset tracking. Implement, configure, and manage Microsoft Defender for Endpoint to deliver advanced threat protection, vulnerability management, and incident response capabilities. Administer Apple Business Manager (ABM) for provisioning, deployment, and lifecycle management of Apple devices, integrating with Intune and/or Endpoint Central for seamless MDM. Develop and enforce endpoint security policies covering device encryption, application control, and access management across Windows, macOS, and mobile devices. Monitor endpoint compliance and generate regular reports for audit, security, and operational review. Database / CI Tooling Provide support for Microsoft SQL Server databases (on-prem and Azure) including availability, basic maintenance, and backups. Support Jenkins CI servers and pipelines as part of broader infrastructure operations. Security, Compliance and Reporting Apply and enforce network, system, and endpoint security best practices. Maintain patch management, antivirus, endpoint protection, and vulnerability scanning routines across servers and endpoints. Ensure compliance with data protection standards (e.g., GDPR, ISO 27001, Cyber Essentials). Prepare detailed reports on system and endpoint performance, incidents, upgrades, and project progress for senior management review. Support & Monitoring Provide support for infrastructure, endpoint, and database-related incidents. Use tools like Azure Monitor, Site 24/7, ManageEngine Log360, and Microsoft Defender for proactive performance monitoring and security alerting. Maintain accurate documentation of infrastructure, endpoint configurations, procedures, and incident responses. Collaboration & Strategy Work closely with the IT Operations Manager to align network, endpoint, and system strategies with organisational goals. Coordinate with the IT Helpdesk Manager to address escalated technical issues effectively. Partner with the Information Security team to implement measures that protect against threats and vulnerabilities. Collaborate with the Helpdesk team to ensure seamless integration between user support functions and backend systems. Professional skills/experience: Expertise in networking technologies (physical and virtual). Expertise in server management (Windows Server), virtualization (VMware/Hyper-V), and cloud platforms (Azure/AWS/GCP/Databricks). Strong knowledge of endpoint management platforms (Intune, ManageEngine Endpoint Central, Apple Business Manager) and endpoint protection (Microsoft Defender for Endpoint). Good knowledge of information security, cyber security, business continuity, and disaster recovery planning. Personal Qualities Strong problem solver and able to make decisions, including tough ones, based on accurate and timely analysis. Relationship building – adept at understanding, negotiating and balancing needs and expectations of multiple stakeholders to enable effective relationships. Prioritises well, balances conflicting priorities in line with business needs and manages any resulting pressure effectively. Proactive, “can do” attitude and solutions focused in resolving problems and improving service. Effective communicator –both written and verbal –and adept at adapting style and approach to the needs of the audience.
As an Infrastructure and Network Manager, your primary role is to manage and maintain the hybrid IT infrastructure of the organization. This includes overseeing on-premises systems, Microsoft Azure services, and enterprise endpoints to ensure optimal uptime, performance, security, and availability of critical systems and services. Your responsibilities include: - Administering and maintaining the hybrid infrastructure, including on-premises Windows Server environments and Azure-based resources. - Configuring and supporting VPNs, firewalls, and secure connectivity between on-premises and cloud resources. - Maintaining and optimizing network infrastructure, both wired and wireless, to ensure uptime, performance, and security. Endpoint Management: - Managing and maintaining endpoints using Microsoft Intune to ensure compliance with organizational policies and security baselines. - Administering ManageEngine Endpoint Central for endpoint lifecycle management, software deployment, patch management, remote troubleshooting, and asset tracking. - Implementing and managing Microsoft Defender for Endpoint for advanced threat protection and incident response capabilities. - Administering Apple Business Manager for provisioning, deployment, and lifecycle management of Apple devices. Database / CI Tooling: - Providing support for Microsoft SQL Server databases including availability, maintenance, and backups. - Supporting Jenkins CI servers as part of broader infrastructure operations. Security, Compliance, and Reporting: - Applying and enforcing network, system, and endpoint security best practices. - Maintaining patch management, antivirus, endpoint protection, and vulnerability scanning routines. - Ensuring compliance with data protection standards such as GDPR and ISO 27001. - Preparing detailed reports on system and endpoint performance, incidents, upgrades, and project progress. Support & Monitoring: - Providing support for infrastructure, endpoint, and database-related incidents. - Using tools like Azure Monitor, Site 24/7, Log360, and Microsoft Defender for proactive performance monitoring and security alerting. - Maintaining accurate documentation of infrastructure, endpoint configurations, procedures, and incident responses. Collaboration & Strategy: - Working closely with the IT Operations Manager to align network, endpoint, and system strategies with organizational goals. - Collaborating with the Information Security team to implement measures that protect against threats and vulnerabilities. - Collaborating with the Helpdesk team to ensure seamless integration between user support functions and backend systems. In addition to technical expertise in networking, server management, virtualization, cloud platforms, and endpoint management, you should possess personal qualities such as problem-solving skills, effective communication, proactive attitude, and the ability to prioritize and manage conflicting priorities effectively. This role requires you to be a strong team player who can adapt to different situations and work collaboratively with various stakeholders to achieve organizational objectives.,
Role: GAIN- Performance- Campaign Manager Location: India Hybrid/Remote: Based on your location this role can be hybrid or fully remote; It is a hybrid role in India What you’ll be doing: This is an operational role, to run Paid Media campaigns for a mixture of clients. Usually between 3-6 clients, depending on size of accounts. Your channel mix will always include Facebook, as it is our largest spending channel. You may also be assigned other channels depending on your experience and the client needs. If you have a search background you will likely be assigned some search accounts, as well as FB. Working with the Performance Director on each account, you will look after the daily campaign management, analysis and optimisation. You will also provide suggestions for tests and potential expansion opportunities. As you gain experience, you will be given more responsibility with client management, client comms and strategy to allow you the chance to develop and grow your skills. Our Campaign Manager role is ideal for someone who enjoys campaign management and wants to work at a leading performance marketing agency. You must have experience running performance campaigns on FB or Google (or both). You must have excellent data skills and attention to detail. We are looking for someone who is process driven, meticulous, and has a passion for driving great results. You must be a good team player, able to take direction and able to prioritise a busy workload. Responsibilities include (but are not limited to) the following Daily budget tracking Daily campaign management and optimisation Weekly reporting Ad hoc reporting, deep dive analysis A/B testing and supporting Performance Director with test ideas Client comms Internal knowledge sharing Learning new channels if you don’t know them already, such as TikTok, YouTube, Twitter SECTION 2: REQUIRMENTS What we’re looking for: Essential Skills & Experience Fluent in English, written and spoken Minimum 2 years’ experience running direct response campaigns on Facebook or Google Advanced excel or Google Sheets skills - formulas, pivots and graphs Extremely high attention to detail Excellent communicator Highly self-motivated and process driven Ability to adapt and action things last minute when needed Team player Desired Skills (not essential) Ideally agency experience with 1 year client comms Google Data Studio experience Google Analytics experience How we work: Constant curiosity: we're curious, critical, creative thinkers who get a kick out of finding new ways to look at the world. So, we constantly seek out data, insight, intelligence and inspiration that fuels our thinking. Pushing boundaries: we don't wait for innovation; we share a relentless drive to engineer it. Merging data, technology and creativity to craft bold strategies that drive real impact. The power of our imagination: creativity guides everything we do. We're not afraid to think big and push our clients out of their creative comfort zone. Making it happen: we create, we experiment, we go again. Giving each other the freedom to fail. Collectively pursuing ideas that have the power to change the world. Putting people first: We never lose sight of humanity, care, and impact. We do what's right not what's easy. For our people, our clients and the planet. About GAIN GAIN is creative-led, insight-driven company that blends data, tech and creativity to create meaningful impact, with a workforce of 650 people worldwide. This role will sit within the Performance Business Unit. We help brands show up in the right place, at the right time, to the right people, with data driven campaigns. Whether it’s paid media, SEO, link building or performance-driven creative, we build campaigns that actually perform - driving clicks, visibility, conversions, and real business growth. SECTION 3: BENEFITS Benefits (Our Benefits vary from country to country but we strive to provide similar benefits across all regions) Our benefits for UK employees include: Private Medical Insurance BUPA Life Assurance Income protection Employee Assistance Programme Cycle to Work salary sacrifice scheme Tech & Wearables salary sacrifice scheme Octopus EV Scheme Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing
Motion Designer Creative Department Profile summary: At GAIN Creative Studios, we bring big ideas and content to life - shaping brands that stand out, sparking conversations, and making a real impact. Whether it's crafting bold stories, building standout identities, or launching social campaigns that people actually care about, we help brands grow with purpose. We’re looking for talented and confident motion designers with a fantastic, motion-led portfolio. Beyond your exceptional skills, you’ll be a naturally collaborative team player, enthusiastic, highly motivated, and a great communicator, with a passion for all things design. In return you’ll receive a competitive package, work on some incredible brands and be a key part of an award-winning creative team. Roles and responsibilities: Develop and execute motion design ideas that exceed the expectations of creative briefs. Be well versed and confident in all aspects of the design process, from conception to delivery. Champion the highest standards of motion design, adding a creative flair across all jobs. Build a deep understanding of our clients, their needs, their audience, and the nuances that make them who they are. Knowledge, skills and attributes: Experience in an agency/in-house environment as a motion designer. Strong conceptual thinking balanced with a brilliantly organised approach. Excellent motion design and visualisation skills. Up-to-date with digital, mobile and social trends. Strong Adobe Creative Suite skills, with a proficiency in After Effects. Ability to add some ‘sparkle’ to projects, taking great design and ideas to another level. Enjoy working individually and as part of a team. Bags of enthusiasm and confidence. Have a memorable portfolio, packed with your best work. Have the maturity to manage your workflow. Thrive in a fast-paced environment.
Motion Designer Creative Department Profile summary: At GAIN Creative Studios, we bring big ideas and content to life - shaping brands that stand out, sparking conversations, and making a real impact. Whether it's crafting bold stories, building standout identities, or launching social campaigns that people actually care about, we help brands grow with purpose. We’re looking for talented and confident motion designers with a fantastic, motion-led portfolio. Beyond your exceptional skills, you’ll be a naturally collaborative team player, enthusiastic, highly motivated, and a great communicator, with a passion for all things design. In return you’ll receive a competitive package, work on some incredible brands and be a key part of an award-winning creative team. Roles and responsibilities: Develop and execute motion design ideas that exceed the expectations of creative briefs. Be well versed and confident in all aspects of the design process, from conception to delivery. Champion the highest standards of motion design, adding a creative flair across all jobs. Build a deep understanding of our clients, their needs, their audience, and the nuances that make them who they are. Knowledge, skills and attributes: Experience in an agency/in-house environment as a motion designer. Strong conceptual thinking balanced with a brilliantly organised approach. Excellent motion design and visualisation skills. Up-to-date with digital, mobile and social trends. Strong Adobe Creative Suite skills, with a proficiency in After Effects. Ability to add some ‘sparkle’ to projects, taking great design and ideas to another level. Enjoy working individually and as part of a team. Bags of enthusiasm and confidence. Have a memorable portfolio, packed with your best work. Have the maturity to manage your workflow. Thrive in a fast-paced environment.
We’re looking for an experienced Senior Engineer to guide and grow our engineering team while remaining hands-on with our core tech stack: AWS Serverless, Node.js, and TypeScript . This role requires strong technical leadership combined with a product-centric mindset. You’ll not only write and review code but also help shape the design and architecture of the systems powering our platform. Key Responsibilities Lead a team of engineers, driving technical delivery, mentoring, and team performance. Stay hands-on: write, review, and optimise clean, maintainable code in Node.js/TypeScript . Design scalable serverless solutions on AWS using services like Lambda, API Gateway, DynamoDB, SQS, etc. Collaborate closely with product managers and designers to shape features from idea to implementation. Make architectural decisions and help define best practices for infrastructure and software development. Support DevOps practices including CI/CD pipelines and infrastructure-as-code (e.g., CloudFormation / CDK). Participate in code reviews and contribute to a high-quality engineering culture. Drive a performance and outcome-oriented mindset across the team. Required Skills & Experience Ideally, 6+ years of professional software engineering experience with some leadership experience. Strong expertise in Node.js and TypeScript . Deep, hands-on experience with AWS , particularly with Serverless architectures (Lambda, DynamoDB, API Gateway, etc.). Although this isn’t a Technical Architect role, some involvement in designing systems and solutions is key, not just in implementing them. Strong understanding of software engineering principles, testing, and CI/CD best practices. Comfortable working in a fast-paced, product-focused environment. Fluent English speaking Nice to Have (Bonus Points) Experience with container technologies like Docker and orchestration (e.g., ECS, EKS). Experience in a startup or scale-up environment. Background in full-stack development, especially front-end frameworks (React, etc.).
Job Specification Full Stack WordPress Developer Updated: October 2025 About the Role Our full-stack specialist developers are able to demonstrate a strong and developing skill set of both front-end and backend technologies, and their associated best practices, combining their skillset across the following areas: Front End Ability to write clean native ES6+ JavaScript code, with understanding of when to use 3rd party libraries and their benefits and drawbacks. Strong skills in CSS and Sass, with a solid understanding of BEM, responsive layout, grid/flexbox, and cross-browser compatibility. Identify and address issues that affect Core Web Vitals, ensuring new code is built with performance in mind Experience building React components using hooks and state management Understand build tool configuration/setup i.e. Webpack, ViteJS and why and when to use and deploy them in projects. Understand and able to integrate frontend applications using modern request methods and libraries such as Fetch & Axios to perform browser-based data requests and the displaying of associated data Knowledge of creating performant, cross browser animations would be advantageous Back End Understanding of WordPress CMS data structure, including Custom Post Types, Taxonomies, Plugin ecosystem and how these can be managed. Design and build extensible APIs/integrations in OO-PHP, either as standalone composer based packages, or WordPress plugins where code can be made reusable. Demonstrate understanding of PHP PSR coding standards (ideally PSR 12), ensuring that PHP code makes use of DocBlocks whilst producing well written code that follows best practises in regards to naming conventions and overall structure Create and maintain supporting documentation as and when requested, ensuring that any 3rd party dependencies are also referenced as to their purpose and usage Strong understanding of MySQL and WordPress database queries, with awareness of performance considerations Familiarity with common code quality tools such as PHP CodeSniffer Tech Stack Server-side PHP 7.4+ (OO-PHP) Composer for PHP package management Laravel Valet for local WordPress development environment setup and management Bespoke PHP framework based on Timber and twig view templates Node JS (v16+ for standalone React projects) Front End React for more complex UI-led experiences (standalone development) Webpack v5 for handling asset compilation, including theme images, JavaScript (and React), CSS files pre-processed via SCSS, supporting lazy loading/dynamic includes Yarn for npm package management dependencies and build scripts ViteJS as the build tool (standalone development) Hosting & Infrastructure Dedicated WP Engine shared instances for smaller WordPress development projects Netlify for hosting standalone React/HTML development projects Additional AWS services also used based on requirements include: AWS ElastiCache (Redis), AWS Opensearch, AWS S3, AWS Cloudfront (CDN) Cloudflare for WAF security services and additional edge based caching (if required) BunnyCDN for global asset caching at larger scale (outside of AWS) Code management Bitbucket and GitHub for our code repositories Bitbucket and GitHub pipelines for our automated deployment process for WordPress development Skills and Attributes 3+ years working as a WordPress developer in an agency environment Strong communication and interpersonal skills. Excellent time-management and organisational skills with the ability to work to tight deadlines. Flexible approach with the ability to remain calm and perform well under pressure. Personable, and able to work effectively with a variety of different people at all levels. The ability to coordinate and balance multiple projects with strong attention to detail. A proactive and enthusiastic approach to work. Able to solve problems and make effective and timely decisions based on the knowledge available.