Job profile includes managing B2C sales through website and following up on leads through WhatsApp , email, phone and IndiaMart . Generating orders and forwarding the order to dispatch department. Handling customer complaints, tracking orders. Creating reports and database. Applicant should have good knowledge of computers, excel, online mails , digital software etc.
Manage online sales, from sharing quotes to tracking orders, managing shipping aggregator like shiprocket, generating leads on indiamart and other portals, following up with the customers,