Job Title: Customer Support Specialist (Remote – US Shift) Location: Remote (India-based candidates only; occasional reporting to Chennai office if required) About Us: TPI is a growing IT solutions company specializing in tax compliance products for U.S.-based customers. We are expanding our customer support team to deliver reliable, high-quality service to users of our IRS-approved tax products. Role Overview: We are seeking a Customer Support Specialist to join our team. This role is fully remote, with the expectation to work during U.S. daytime hours. You will be the first line of support for our customers, assisting them with product usage, troubleshooting issues, and ensuring a smooth and positive customer experience. Full training on our products will be provided. Key Responsibilities: • Provide timely and professional support to U.S.-based customers via chat, email, and phone. • Troubleshoot customer issues and guide them through solutions. • Escalate complex cases to technical teams when necessary. • Document interactions and maintain accurate records in support systems. • Collaborate with internal teams to improve customer experience and identify common issues. Requirements: • Fluency in English (both written and spoken) with excellent communication skills. • Ability to work night shifts aligned with U.S. daytime hours. • Self-motivated and comfortable working independently in a remote environment. • Strong problem-solving skills and attention to detail. • Willingness to report to our Chennai office when required. • Prior experience in customer support is preferred, but not mandatory. What We Offer: • Competitive salary (commensurate with experience). • Remote-first flexibility with occasional office presence if needed. • Training on our IRS-approved tax products. • Opportunity to grow with a company entering the U.S. government IT contracting space. How to Apply: If you’re passionate about customer service and ready to work with a growing team supporting U.S. customers, send your resume and a brief cover letter to info@theparadigms.com.
React.js Developer (Remote -full time) Location: Remote (Chennai-based preferred) Travel Requirement: Must be able to travel to Chennai on short notice if required Type: Full-time Start Date: Immediate 🔍 About TPI TPI is a growing IT company specializing in government-approved e-filing systems. We are currently one of the IRS-approved providers for Form 2290 and are expanding into new federal tax filing platforms. As we scale, we're looking for a skilled React.js Developer to join our high-performing, fully remote team. 💼 Role Overview You will be part of a distributed development team, contributing to the front-end architecture of our government-compliant tax filing platforms. Your work will directly impact thousands of users across the country, ensuring secure, intuitive, and efficient tax form submissions. 🧠 What You’ll Do Develop and maintain responsive, high-performance React.js applications Collaborate with remote team members across frontend, backend, QA, and product Work closely with designers and backend developers to implement UI/UX improvements Optimize components for maximum performance across web-capable devices and browsers Participate in code reviews and contribute to continuous improvement of team practices Ensure secure coding standards in compliance with federal system guidelines ✅ Required Skills & Experience 3–5 years of professional experience working with React.js Strong proficiency in JavaScript , HTML5 , CSS3 , and ES6+ Experience with Redux , React Hooks , and RESTful API integration Familiarity with Git , CI/CD workflows , and Agile methodologies Ability to work independently and collaboratively in a fully remote team Strong debugging and problem-solving skills Must be based in India and willing to travel to Chennai on short notice 🌟 Nice to Have Experience working in government or compliance-heavy applications Familiarity with TypeScript Understanding of security practices for web applications Exposure to backend systems (Node.js, AWS) is a plus 📧 How to Apply Send your resume, GitHub profile (if available), and a brief note about your recent React.js work to: 📩 info@theparadigms.com
Job Title: Customer Support Specialist (Remote – US Shift) Location: Remote (India-based candidates only; occasional reporting to Chennai office if required) About Us: TPI is a growing IT solutions company specializing in tax compliance products for U.S.-based customers. We are expanding our customer support team to deliver reliable, high-quality service to users of our IRS-approved tax products. Role Overview: We are seeking a Customer Support Specialist to join our team. This role is fully remote, with the expectation to work during U.S. daytime hours. You will be the first line of support for our customers, assisting them with product usage, troubleshooting issues, and ensuring a smooth and positive customer experience. Full training on our products will be provided. Key Responsibilities: • Provide timely and professional support to U.S.-based customers via chat, email, and phone. • Troubleshoot customer issues and guide them through solutions. • Escalate complex cases to technical teams when necessary. • Document interactions and maintain accurate records in support systems. • Collaborate with internal teams to improve customer experience and identify common issues. Requirements: • Fluency in English (both written and spoken) with excellent communication skills. • Ability to work night shifts aligned with U.S. daytime hours. • Self-motivated and comfortable working independently in a remote environment. • Strong problem-solving skills and attention to detail. • Willingness to report to our Chennai office when required. • Prior experience in customer support is preferred, but not mandatory. What We Offer: • Competitive salary (commensurate with experience). • Remote-first flexibility with occasional office presence if needed. • Training on our IRS-approved tax products. • Opportunity to grow with a company entering the U.S. government IT contracting space. How to Apply: If you’re passionate about customer service and ready to work with a growing team supporting U.S. customers, send your resume and a brief cover letter to info@theparadigms.com.
Job Posting: Front-End Developer (React.js) - Contract The Paradigms Inc (TPI) Remote Position. Ability to come to Chennai in short notice. Company Overview The Paradigms Inc (TPI) is a U.S.-based technology organization specializing in secure tax filing platforms, AI-driven customer support systems, and digital coupon aggregation technology solutions. To support ongoing product expansion, TPI is seeking a qualified Front-End Developer with expertise in React.js to join our distributed engineering team on a part-time, contract basis. Position Summary The selected candidate will contribute to the development and enhancement of front-end interfaces across TPI’s product suite. This role requires disciplined coding practices, attention to detail, and adherence to TPI’s standards for performance, consistency, and security. The developer will work closely with the Tech Lead and other team members. Key Responsibilities Develop, optimize, and maintain front-end components using React.js Ensure seamless integration between front-end modules and backend APIs (JSON-based) Implement responsive and accessible UI designs compatible with major devices and browsers Conduct front-end debugging, performance tuning, and UI refinements Collaborate with cross-functional teams, including backend and AI-development units Maintain clear documentation of features, components, and workflows Follow TPI coding guidelines, security practices, and version control protocols Required Qualifications Proficiency in React.js , Next . js, JavaScript (ES6+), HTML5, and CSS3 Experience with React Hooks, component lifecycle, and modular front-end architecture Familiarity with RESTful API integration using JSON Ability to write clean, reusable, and maintainable code with attention to detail Hands-on experience with Git/GitHub and collaborative development practices Strong problem-solving skills and capacity to work independently Preferred Qualifications Experience integrating React.js with Python (Flask/Django) backends Knowledge of UI/UX principles and design best practices Experience with responsive frameworks (e.g., Bootstrap, Tailwind CSS) Prior work on dashboards or workflow-driven systems Intellectual Property & Confidentiality Requirements The candidate must strictly adhere to TPI’s security and compliance policies, including: Non-disclosure of all code, data, business processes, and proprietary information Prohibition on sharing or reusing TPI’s codebase in any external project Acknowledgement that all deliverables produced under this contract are the exclusive intellectual property of The Paradigms Inc Compensation Compensation is performance-reviewed and may be adjusted periodically Payments issued on monthly basis Application Process Interested applicants may submit the following materials to: hr@theparadigmsinc.com
Job Opening: React.js Developer with Next.js Experience (Remote - Chennai) Company: TPI (The Paradigms Inc) Location: Remote (Candidates from around Chennai preferred as most of the team is already from around that area) Availability: Must be able to travel to Chennai on short notice, if required Job Type: Full-Time | Remote Experience Level: 3+ years preferred About Us: TPI is a fast-growing IT company with a strong foothold in Government IT contracting. We currently operate an IRS-approved e-filing website for Form 2290 and are expanding to launch a second site for IRS Form 720. Our mission is to drive secure, scalable, and user-focused digital services that power compliance and efficiency. Role Overview: We're seeking a React.js Developer with hands-on experience in Next.js to join our remote development team. You’ll be responsible for building modern, performant, and accessible front-end interfaces for our web applications that support federal compliance systems. Key Responsibilities: Develop and maintain responsive web applications using React.js and Next.js Collaborate with UI/UX designers and backend developers to deliver seamless user experiences Optimize applications for speed, scalability, and accessibility Write clean, reusable, and well-documented code Participate in code reviews, testing, and deployment processes Troubleshoot and resolve performance and scalability issues Requirements: 3+ years of experience with React.js Solid experience with Next.js (server-side rendering, static site generation, API routes) Proficiency in HTML, CSS (Tailwind is a plus), and JavaScript (ES6+) Familiarity with RESTful APIs and modern front-end build pipelines Understanding of Git and version control workflows Ability to work independently and communicate effectively in a remote environment Ability to travel to Chennai if needed. Bonus Points For: Experience working on government or financial applications Familiarity with accessibility and security best practices Exposure to CI/CD pipelines and deployment automation What We Offer: Fully remote role with flexibility Competitive salary Opportunity to contribute to impactful, high-visibility government tech projects Supportive team culture focused on growth and innovation 💼 How to Apply: Send your resume , GitHub profile (if available) , and a brief introduction to: info@theparadigms.com