Overview UX UI Designer Based in Pune, India Hybrid Mezzo Labs is a digital intelligence company who help clients turn their data into customer-winning experiences. Our goal is to deliver business value through data. We have created an AI-driven analytics product called Pythia. The platform is designed to enable marketeers to leverage the power of AI to interrogate, and get answers from, all of their customer, operational, transactional and digital data. These outputs can range from producing simple answers to quantitative questions, through to creating digital segmentation, undertaking journey analysis, predictive analytics, and beyond. The easiest way to conceptualise Pythia is to think of it like Jarvis from Iron Man - a 24/7 digital insights assistant - or more broadly, an AI co-pilot for data exploration. We are building the tool to be both self-service as a SaaS platform, and to be offered via a managed service. Pythia will support our internal teams to do their work better, as well as being sold to clients. We have built the MVP platform, but need to scale it dramatically and this role is to support that development. Background Mezzo Labs have been operating from our London HQ since 2007, and have around 30 people in the UK. We then set up the Hong Kong office in May 2018, and Singapore in January 2020. We were acquired by The MISSION Group PLC in February 2023, and have joined a group of 1,200 marketing experts as their data and MarTech agency. Our projects range from individual MarTech & data projects (such as an Adobe Analytics implementation, or Tableau dashboard build) through to a fully retained programmes delivering all of our services over a 12-to-36-month programme. Our work is primarily Hong Kong and Singapore based, although we plan to win clients in other markets around the region. Many of our Global clients are in financial services, and we have a broad mix of Travel & Hospitality, Healthcare, Telco and eCommerce clients in APAC. See our website for the latest client list Role Responsibilities Design intuitive and visually appealing user interfaces for AI-driven applications, ensuring an exceptional user experience Conduct user research, usability testing, and analyze data to improve product design and user engagement Collaborate closely with product managers, engineers, and AI teams to align UX/UI strategies with business goals Develop wireframes, prototypes, and high-fidelity designs to communicate ideas effectively Create and maintain a consistent design system, ensuring brand and visual coherence across all platforms Stay updated on the latest trends in AI, UX/UI design, and user behavior to continuously refine the product experience Work with developers to ensure the feasibility and implementation of design concepts Advocate for accessibility and inclusive design practices Requirements You will need to have: Proven experience as a UX/UI Designer, preferably in AI-driven products or SaaS platforms Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, and prototyping tools Strong understanding of user-centered design principles, usability heuristics, and design thinking methodologies Experience in conducting user research, usability testing, and data-driven design improvement Knowledge of front-end development principles (HTML, CSS, JavaScript) is a plus Ability to work in a dynamic and collaborative environment and manage multiple projects simultaneously Able to communicate design rationale clearly and collaborate effectively within cross-functional teams A portfolio showcasing UX/UI design work with a focus on AI, data visualization, or complex workflows is a plus Typically 5+ years of experience or equivalent demonstrated proficiency in UX/UI design Preferably, you should have: Experience designing conversational interfaces, chatbots, or AI-powered assistants Knowledge of machine learning concepts and how they influence UX Experience with motion design and micro-interactions to enhance user engagement Understanding of ethical AI and responsible design practices Benefits Generous holiday allowance Company medical plan Growth and development opportunities Join us at Mezzo Labs and be part of a team that s shaping the future of digital intelligence!

Overview Full Stack Developer Based in Pune, India Hybrid Mezzo Labs is a digital intelligence company who help clients turn their data into customer-winning experiences. Our goal is to deliver business value through data. We have created an AI-driven analytics product called Pythia. The platform is designed to enable marketeers to leverage the power of AI to interrogate, and get answers from, all of their customer, operational, transactional and digital data. These outputs can range from producing simple answers to quantitative questions, through to creating digital segmentation, undertaking journey analysis, predictive analytics, and beyond. The easiest way to conceptualise Pythia is to think of it like Jarvis from Iron Man - a 24/7 digital insights assistant - or more broadly, an AI co-pilot for data exploration. We are building the tool to be both self-service as a SaaS platform, and to be offered via a managed service. Pythia will support our internal teams to do their work better, as well as being sold to clients. We have built the MVP platform, but need to scale it dramatically and this role is to support that development. Background Mezzo Labs have been operating from our London HQ since 2007, and have around 30 people in the UK. We then set up the Hong Kong office in May 2018, and Singapore in January 2020. We were acquired by The MISSION Group PLC in February 2023, and have joined a group of 1,200 marketing experts as their data and MarTech agency. Our projects range from individual MarTech & data projects (such as an Adobe Analytics implementation, or Tableau dashboard build) through to a fully retained programmes delivering all of our services over a 12-to-36-month programme. Our work is primarily Hong Kong and Singapore based, although we plan to win clients in other markets around the region. Many of our Global clients are in financial services, and we have a broad mix of Travel & Hospitality, Healthcare, Telco and eCommerce clients in APAC. See our website for the latest client list Role We are looking for someone with experience in a digital team client-side or agency-side and who has successfully developed for AI products before. Responsibilities Design, develop, and maintain AI-powered web applications from front-end to back-end Work with UI/UX designers to implement intuitive user experiences for AI-driven products Develop and maintain APIs for seamless integration between frontend, backend, and AI model Optimise AI applications for maximum speed, scalability, and performance Collaborate with data scientists and machine learning engineers to deploy AI models efficiently Ensure the scalability and reliability of AI-driven applications in production environments Implement best practices for model versioning, monitoring, and continuous integration Troubleshoot, debug, and upgrade existing AI-enabled software solutions Stay up to date with emerging AI technologies, frameworks, and industry trends Requirements You will need to have: Proven experience as a Full Stack Developer with a focus on AI-powered product development Strong proficiency in front-end technologies such as HTML, CSS, JavaScript, and frameworks like React, Angular, or Vue.js Experience with backend technologies such as Node.js, Python, or Java Knowledge of AI/ML model deployment, scaling, and integration Experience with cloud platforms such as AWS, Azure, or Google Cloud, especially AI-related services Understanding of database management systems like PostgreSQL, MySQL, or MongoDB Proficiency in RESTful APIs, GraphQL, and microservices architecture Familiarity with DevOps practices, CI/CD pipelines, and containerisation (Docker, Kubernetes) Able to collaborate effectively with cross-functional teams and communicate ideas clearly Typically 5+ years of experience or demonstrated proficiency in full-stack development Preferably, you should have: Experience with AI model deployment frameworks such as TensorFlow Serving, TorchServe, or FastAPI Knowledge of MLOps best practices, including model monitoring and version control Familiarity with distributed computing and data processing frameworks Prior experience in scaling AI-powered products in a production environment Experience in Agile/Scrum methodologies Benefits Generous holiday allowance Company medical plan Growth and development opportunities Join us at Mezzo Labs and be part of a team that s shaping the future of digital intelligence!

Overview Product Project Manager Based in Pune, India Hybrid Mezzo Labs is a digital intelligence company who help clients turn their data into customer-winning experiences. Our goal is to deliver business value through data. We have created an AI-driven analytics product called Pythia. The platform is designed to enable marketeers to leverage the power of AI to interrogate, and get answers from, all of their customer, operational, transactional and digital data. These outputs can range from producing simple answers to quantitative questions, through to creating digital segmentation, undertaking journey analysis, predictive analytics, and beyond. The easiest way to conceptualise Pythia is to think of it like Jarvis from Iron Man - a 24/7 digital insights assistant - or more broadly, an AI co-pilot for data exploration. We are building the tool to be both self-service as a SaaS platform, and to be offered via a managed service. Pythia will support our internal teams to do their work better, as well as being sold to clients. We have built the MVP platform, but need to scale it dramatically and this role is to support that development. Background Mezzo Labs have been operating from our London HQ since 2007, and have around 30 people in the UK. We then set up the Hong Kong office in May 2018, and Singapore in January 2020. We were acquired by The MISSION Group PLC in February 2023, and have joined a group of 1,200 marketing experts as their data and MarTech agency. Our projects range from individual MarTech & data projects (such as an Adobe Analytics implementation, or Tableau dashboard build) through to a fully retained programmes delivering all of our services over a 12-to-36-month programme. Our work is primarily Hong Kong and Singapore based, although we plan to win clients in other markets around the region. Many of our Global clients are in financial services, and we have a broad mix of Travel & Hospitality, Healthcare, Telco and eCommerce clients in APAC. See our website for the latest client list Role Responsibilities Lead the end-to-end product lifecycle for AI-driven applications, from ideation to deployment Define and prioritise product roadmaps, aligning business goals with AI capabilities Work closely with data scientists, engineers, and designers to ensure seamless collaboration Manage project timelines, budgets, and resources to ensure successful product delivery Oversee the development and deployment of AI models within product ecosystems Conduct market research and user feedback analysis to inform AI product strategy Establish best practices for AI product management, including ethical AI considerations Monitor product performance, analyse key metrics, and drive continuous improvements Act as the primary point of contact for stakeholders, ensuring clear communication and alignment Stay ahead of emerging AI trends and ensure our products remain at the cutting edge Requirements You will need to have: Proven experience as a Product Manager or Project Manager in AI or machine learning-driven products Strong understanding of AI/ML concepts, data-driven decision-making, and model deployment Experience working in Agile environments with cross-functional teams Proficiency in project management tools such as Jira, Asana, or Trello Ability to translate complex AI technologies into tangible product strategies Excellent leadership, organisational, and stakeholder management skills Strong analytical mindset with the ability to interpret data and drive product decisions Outstanding communication skills, both technical and non-technical Typically 5+ years of experience or equivalent practical experience managing digital product projects Preferably, you should have: Experience with AI ethics, bias mitigation, and regulatory compliance in AI products Background in software engineering, data science, or a related technical field Familiarity with cloud platforms (AWS, Azure, GCP) and MLOps best practices Prior experience scaling AI products from MVP to full production Certifications in Agile, Scrum, or PMP methodologies Benefits Generous holiday allowance Company medical plan Growth and development opportunities Join us at Mezzo Labs and be part of a team that s shaping the future of digital intelligence!