Role & responsibilities Ensure the smooth running of service when you are on duty. Promote a professional and hospitable image to the guest. Give full cooperation to any guest requiring assistance with a prompt, caring and helpful attitude. Be flexible in assisting around the Hotel in response to business and guest needs. Maintain regular and efficient communication relating to your shift and attend all hotel meetings as required. Assist with the personnel and training function in the hotel, taking on specific responsibilities in this area. Take on supervisory responsibilities in specific departments as required and assist in all Catering areas operationally. Assist in the training and induction of new staff in conjunction with the Heads of Department. Preferred candidate profile Knowledge of IDS Software

Role & responsibilities: Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Ensure the timely and successful delivery of our solutions according to customer needs and objectives GST fillling and Return TDS Return GST Working VAT calculation Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts) Prepare reports on account status Collaborate with sales team to identify and grow opportunities within territory Assist with challenging client requests or issue escalations as needed Preferred candidate profile: GST working, VAT calculation, TDS