The Care Fitness

Key Responsibilities: Relationship Building: Develop and maintain strong relationships with clients, ensuring their satisfaction and progress. Issue Resolution: Address any concerns or conflicts mentees may have with their coaches, offering mediation and support to ensure a smooth experience. Client Retention: Implement strategies to improve client retention, ensuring that mentees remain engaged with their fitness programs and the Care Fitness community. Reporting: Track key metrics like program start dates, instalment reminders and retention, providing regular updates to the leadership team.