Company Description The Backpacker Co, co-founded by Yogi Shah and Suchna Hegde in 2004, is a team of travel experts and avid globetrotters who focus on creating unique travel experiences. Based on the concept of "Your Trip, Your Way," they offer impromptu detours, local experiences, pub crawls, and unique hostel stays. They believe in breaking away from traditional packaged tours to provide soulful and spontaneous travel experiences. Role Description This is a full-time on-site role for a Travel Planning Specialist located in Khar West Mumbai. The Travel Planning Specialist will be responsible for creating tailor-made travel itineraries, coordinating with clients and travel vendors, handling customer service inquiries, and providing travel-related advice. Day-to-day tasks include planning and organizing trips, managing bookings, and ensuring a seamless travel experience for clients. Qualifications Strong Analytical Skills and Planning capabilities Excellent Communication and Customer Service skills Ability to Multi Task is essential Basic knowledge of Finance / Excel related to travel planning Experience in travel industry is a plus Knowledge of Canva is essential Experience in using AI Ability to work independently and as part of a team Passion for travel and creating memorable experiences for clients
At The Backpacker Co, we craft unforgettable international group trips. We're looking for a sharp, travel-obsessed Ops Ninja to join our tight-knit team. If you’ve got the chops to juggle trip planning, vendor coordination, customer comms, and a buzzing ops desk- all while sipping chai- we want to hear from you. Key Responsibilities Pre-trip prep: Coordinate with travelers and vendors (stays, experiences and more) Finalize itineraries, bookings, and paperwork Keep docs and data organized and up-to-date Trip execution support: Assist trip leaders remotely, eventually lead trips Monitor logistics in real time and solve issues like a pro Keep travelers informed with updates and reminders Post-trip wrap-up: Collect feedback, handle follow-ups Close trip reports and support financial recon About Company: FOMO no more! We, at The Backpacker Co, LOVE what we do. We have been there, done that, witnessed the touristy things, and also experienced it like a local. Let us take care of the planning whilst you fall in love with the places. On our trips, you'll be surrounded by like-minded travellers from all walks of life (keeping the 18-39 age group in check). Your trips are curated by travel junkies who give you authentic recommendations to channel your inner explorer! Get ready to experience it like a local and break free from the mundane because #whydoboring.
You’ll be the digital voice of the brand across social platforms- primarily Instagram. From crafting compelling content to building an engaged community of travel enthusiasts, you’ll play a key role in growing our online presence and bringing our travel experiences to life. This role is ideal for someone who lives and breathes digital culture, has an instinct for storytelling, and understands the rhythm of social media- from trends to timing. Key Responsibilities Content creation & management: Develop and manage a monthly content calendar across Instagram (and other platforms) Create original content- posts, reels, carousels, and stories that reflect the brand tone and spark engagement Write engaging, on-brand captions that encourage shares, saves, and comments Stay on top of trends, formats, and audio to keep content fresh and relevant Coordinate with trip leaders and customers to source authentic on-ground content Community management: Actively engage with our community- respond to DMs, comments, and mentions promptly and with brand personality Initiate conversations with followers and travel enthusiasts to build deeper relationships Grow our online community by identifying and reaching out to like-minded creators, travelers, and micro-influencers Performance & strategy: Track key metrics (reach, engagement, saves, shares, etc.) and analyze performance Share insights and recommend ways to improve content and community engagement Assist in running paid social campaigns and influencer collaborations, if needed Perks Of Working With Us Join a fun, passionate team that’s serious about travel and storytelling Potential to travel internationally for content creation Creative freedom and a collaborative environment Build a standout portfolio in the travel + media space About Company: FOMO no more! We, at The Backpacker Co, LOVE what we do. We have been there, done that, witnessed the touristy things, and also experienced it like a local. Let us take care of the planning whilst you fall in love with the places. On our trips, you'll be surrounded by like-minded travellers from all walks of life (keeping the 18-39 age group in check). Your trips are curated by travel junkies who give you authentic recommendations to channel your inner explorer! Get ready to experience it like a local and break free from the mundane because #whydoboring.