The Allied Outsourcing/ The Medsum requires Customer Care Executives for a large US Law Firm. This job requires excellent vocal and written communication skills. Our clients are in US, so this is night shift role with 2 consecutive offs in a week. Responsibilities include: 1. Set up Client information in the CRM software. 2 Call insurance companies to set up claims and get required information. 3. Update case notes with the interactions with the Client. 4. File documents in the Client accounts. 5.Follow up with insurance companies and health care providers for the medical documents. 6. Flexible to undertake other responsibility that the business may require. Preferred candidate profile 1 Very good english communication skills - both voice and written. 2 Hardworking and focused. 3 Flexible
Job Title: Customer Care Executive Company: The Allied Outsourcing / The Medsum Location: Work for home. Mumbai candidates only Job Type: Full-Time About the Role: Join our dynamic team as a Customer Care Executive supporting a prestigious US Law Firm. This is a night shift role (to align with US business hours) with two consecutive days off per week. If you thrive in a fast-paced environment and excel in communication, we want you on our team! Key Responsibilities: -Handle the calls of the customers of the law firm with courtesy and empathy Accurately enter new client details into the database. - Communicate professionally via email and phone with insurance companies to confirm legal representation. - Set up claims by coordinating with insurance providers. - Organize and file client documents systematically. - Perform the back office tasks - Request and follow up on medical records from healthcare providers and insurers. - Adapt to evolving business needs by taking on additional responsibilities as required. What We’re Looking For: - Exceptional verbal and written English communication skills (US client-facing role). - Strong attention to detail and accuracy in data entry and documentation. - Proactive and professional approach in handling client and insurer interactions. - Ability to work night shifts comfortably (US business hours). - Self-motivated professionals with a laser focus on productivity and quality. Why Join Us? - Work with a renowned US law firm and gain valuable experience. - Culture where consistent high performance leads to fast paced growth. - Structured schedule with two consecutive weekly offs for work-life balance. - Opportunity to grow in a supportive and professional environment. If you’re ready to take on this exciting challenge, apply now and be part of our success story! Apply today and let’s achieve excellence together!
Job Title: Customer Care Executive Company: The Allied Outsourcing / The Medsum Location: Wagle Estate, Thane Job Type: Full-Time About the Role: Join our dynamic team as a Customer Care Executive supporting a prestigious US Law Firm. This is a night shift role (to align with US business hours) with two consecutive days off per week. If you thrive in a fast-paced environment and excel in communication, we want you on our team! Key Responsibilities: - Accurately enter new client details into the database. - Communicate professionally via email and phone with insurance companies to confirm legal representation. - Set up claims by coordinating with insurance providers. - Organize and file client documents systematically. - Perform the back office tasks - Request and follow up on medical records from healthcare providers and insurers. - Adapt to evolving business needs by taking on additional responsibilities as required. What We’re Looking For: - Exceptional verbal and written English communication skills. - Strong attention to detail and accuracy in data entry and documentation. - Proactive and professional approach in handling client and insurer interactions. - Ability to work night shifts comfortably (US business hours). - Self-motivated professionals with a laser focus on productivity and quality. Why Join Us? - Work with a renowned US law firm and gain valuable experience. - Culture where consistent high performance leads to fast paced growth. - Structured schedule with two consecutive weekly offs for work-life balance.
Shift timing- 1 pm to 10 pm The Medsum is seeking a motivated and result-oriented Recruiter to join our small but growing Legal Outsourcing firm in Thane. The ideal candidate will be responsible for sourcing, screening, and recruiting candidates for various roles within the organization. This is an excellent opportunity for someone looking to start their career in recruitment and talent acquisition within the fast-paced BPO industry. BPO recruitment experience is mandatory Key Responsibilities: Candidate Sourcing: Use various channels (job portals, social media, referrals, etc.) to identify and attract potential candidates. Build and maintain a pipeline of qualified candidates for current and future hiring needs Screening and Interviewing: Conduct initial phone screenings to assess candidate qualifications, experience, and cultural fit. Schedule and coordinate interviews with hiring managers. Job Posting: Create and post job advertisements on relevant job boards and social media platforms. Ensure job descriptions are clear, concise, and aligned with company requirements. Candidate Engagement: Maintain regular communication with candidates throughout the recruitment process. Provide timely feedback and updates to candidates. Coordination and Administration: Assist in organizing interviews. Maintain accurate and up-to-date candidate records in the database. Collaboration: Work closely with hiring managers to understand their staffing needs and requirements. Provide support in onboarding new hires and ensuring a smooth transition into the company. Qualifications: Education: Bachelor’s degree in Human Resources, Business Administration, or a related field. Experience: 1 year of experience in recruitment or talent acquisition Skills: Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Basic understanding of recruitment processes and tools. Proficiency in MS Office (Word, Excel, PowerPoint). Familiarity with job portals (Naukri, Monster, LinkedIn, etc.) is preferred. Attributes: Self-motivated, proactive, and eager to learn.