Company Description The Accord Metropolitan is a hospitality company based out of 35-36-37, Chennai, Tamil Nadu, India. Role Description This is a full-time on-site role for a Front Office Manager & Reservation Manager & Reservation Executive at Accord Chrome. The role is located in Chennai and involves managing front office operations, handling reservations, and ensuring customer satisfaction. Qualifications Office Administration and Front Office skills Customer Satisfaction and Customer Service skills Effective Communication skills Experience in managing reservations Ability to multitask and prioritize tasks Strong problem-solving skills Knowledge of hospitality industry practices Bachelor's degree in Hospitality Management or related field
Senior Guest Delight Leader : Job Description. "A seasoned hospitality professional responsible for ensuring exceptional guest experiences. Leads a team to deliver outstanding service, resolve issues, and exceed guest expectations." Key Responsibilities 1. Lead and manage a team 2. Develop and implement guest delight strategies 3. Ensure high-quality service standards 4. Handle guest complaints and feedback 5. Collaborate with other departments