As an HR Operations & Analytics professional at our organization, you will be tasked with streamlining, optimizing, and documenting HR processes to enhance efficiency, accuracy, and scalability throughout the employee lifecycle. This includes managing the HRIS and other HR-related platforms to maintain data integrity and accuracy. You will also be responsible for generating regular reports on key HR metrics, workforce trends, and organizational health to support strategic decision-making. Your role will involve utilizing HR data to derive actionable insights, automating processes where possible to improve efficiency, and ensuring full compliance with all relevant legal regulations and labor laws in India, including ESI, Gratuity, and other statutory requirements. Maintaining accurate employee records and HR documentation will be essential, along with staying updated on changes in labor laws to ensure organizational compliance. In terms of employee experience and well-being, you will provide operational support for employee relations, administer benefits programs, and facilitate smooth onboarding and offboarding processes. Additionally, you will coordinate background verification for all employees and support ad-hoc HR projects from an operational and data perspective. Desired skills and experience for this role include a Master's degree in Human Resources, Business, or a related field, proven expertise in managing HRIS and HR data, and familiarity with PF, ESI, and Gratuity processes. Strong analytical skills, attention to detail, proficiency in HR software and Microsoft Excel, as well as excellent written and verbal communication skills are necessary. The ability to work independently and collaboratively in a fast-paced environment, along with exposure to startups or fast-paced settings, would be advantageous. As part of the TestVagrant team, a specialized software quality engineering firm based in Bangalore, India, you will contribute to refining testing strategies and accelerating software product releases. Our focus on delivering tailored test automation solutions emphasizes efficiency and quality, supported by a team of over 120 professionals who share a passion for innovation and problem-solving. This is a full-time position with a day shift schedule, requiring in-person work at our location.,
Must-Have Skills: ● 7+ years of QA experience with 2–3 years in a lead capacity ● Strong debugging skills across Web, backend APIs, and mobile (Android/iOS) platforms. ● Familiarity with tools like Postman, Charles Proxy, browser dev tools, mobile emulators, Kibana, etc. ● Prior experience with JavaScript test automation frameworks. ● Excellent communication and escalation-handling skills. ● Willingness to work in evening shifts, as needed. Nice-to-Have Skill: ● Experience in fintech or highly regulated industries. ● Familiarity with CI/CD, observability tools (Sentry, Grafana, etc.), and release governance. ● Exposure to production support models and RCA frameworks. Key Responsibilities: ● Customer Issue Debugging Lead root cause analysis for issues across web, mobile, and backend systems. Collaborate with developers and support teams to triage, replicate, and resolve customer-reported bugs with defined SLAs ● Stakeholder Communication Effectively communicate QA and production status to PMs, developers, and support managers. Provide clear and independent updates outside the traditional QA reporting chain when needed. ● Pre-Production Sign-Offs Drive and prioritize feature sign-offs in pre-prod, ensuring high-quality releases within SLA timelines. ● On-Call and Shift Support Collaborate closely with on-call developers and support leads during evening shifts to manage hotfixes, rollouts, or incident responses. ● Automation Oversight Leverage and support JavaScript-based automation frameworks (WebDriverIO, Playwright, etc.) to reduce regression risk. Job Type: Full-time Pay: ₹2,000,000.00 - ₹2,500,000.00 per year Benefits: Health insurance Provident Fund Schedule: Rotational shift Ability to commute/relocate: Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Work Location: In person