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4.0 - 9.0 years
3 - 7 Lacs
Coimbatore
Work from Office
Name of the position: QA Manual Tester Location: Coimbatore No. of resources needed : 01 Mode: Fulltime Years of experience: 4+ Years Overview : We are looking for a detail-oriented QA Manual Tester with over 4 years of hands-on experience in functional, regression, and integration testing. The ideal candidate should be skilled in creating and executing test cases, identifying bugs, and collaborating with cross-functional teams to ensure product quality and timely delivery. Responsibilities : Understand business requirements and translate them into detailed test scenarios and test cases Perform manual testing of web, mobile, or desktop applications (based on the product) Execute test cases and document test results, bugs, and issues clearly Conduct regression, functional, integration, and smoke testing Work closely with developers, BAs, and product teams to clarify requirements and resolve issues Track defects using tools like JIRA, Bugzilla, or similar Ensure test coverage and consistency across releases Participate in test planning, effort estimation, and status reporting Required Skills : 4+ years of experience in manual testing in an Agile/Scrum environment Strong understanding of SDLC and STLC Hands-on experience with test case management tools like TestRail, Zephyr, or Excel Experience with bug tracking tools (JIRA, Mantis, etc.) Good analytical and problem-solving skills
Posted 1 month ago
4.0 - 8.0 years
9 - 14 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Key accountabilities for the BTP Consultant will be: Work closely with Design Authorities, Segment Architects to evaluate BTP Tools & Services. Develop test scenarios and perform technical evaluations or PoCs across various SAP BTP cloud technologies. Support end-to-end unit and scenario testing of all development and integration configuration items for full-scale business implementations. Support Business Applications & Release Management for the BTP Tool Management. Good knowledge of BTP Tooling & version management of each service. Key Technical Skills and Knowledge Areas Should have a good understanding of SAP Fiori, UI5, and SAP Hana cloud technologies and various SAP S4 HANA Extensibility patterns which can be considered for S4 Hana developments. Good to have Experience in SAP Cloud Platforms with Cloud Foundry (CF) Development/implementation Good to have experience in developing applications with the CAP Model using Node JS and JAVA. Knowledge of Applications management portals, Source Code Repository Management. Good knowledge of CI/CD development and deployment model in BTP. Must have working experience handling complex projects in SCP / BTP skills. Knowledge of BTP (SCP) Cloud Foundry development with UI5, Fiori, SCP Hana and Workflow Good to have experience in S4 Hana Extensibility developments. Good to have experience in S4 Hana Extensibility Developments like In-App and Sideby-Side Extensibilities Key accountabilities for the BTP Consultant will be: Work closely with Design Authorities, Segment Architects to evaluate BTP Tools & Services. Develop test scenarios and perform technical evaluations or PoCs across various SAP BTP cloud technologies. Support end-to-end unit and scenario testing of all development and integration configuration items for full-scale business implementations. Support Business Applications & Release Management for the BTP Tool Management. Good knowledge of BTP Tooling & version management of each service. Key Technical Skills and Knowledge Areas Should have a good understanding of SAP Fiori, UI5, and SAP Hana cloud technologies and various SAP S4 HANA Extensibility patterns which can be considered for S4 Hana developments. Good to have Experience in SAP Cloud Platforms with Cloud Foundry (CF) Development/implementation Good to have experience in developing applications with the CAP Model using Node JS and JAVA. Knowledge of Applications management portals, Source Code Repository Management. Good knowledge of CI/CD development and deployment model in BTP. Must have working experience handling complex projects in SCP / BTP skills. Knowledge of BTP (SCP) Cloud Foundry development with UI5, Fiori, SCP Hana and Workflow Good to have experience in S4 Hana Extensibility developments. Good to have experience in S4 Hana Extensibility Developments like In-App and Sideby-Side Extensibilities
Posted 1 month ago
1.0 - 3.0 years
4 - 8 Lacs
Mumbai
Work from Office
Skill required: Employee Services - Employee and Labor Relations Designation: Performance Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementManage the labor laws. This encompasses interchanges between an employer and an employee and may include discussions on salary, benefit packages and employee rights. What are we looking for Strong customer orientation 1 - 2 yrs. business experience with Comp & Benefits/GM/ER/Performance management backgroundResilient and able to work under pressure Attention to detail & quality driven in communications and all system transactionsStrong communications skills (Written & Verbal)Problem solving skillsTeam Work & collaboration. Multi-cultural awareness.Willing to work in Rotational shiftsVersant score should be 62Passing the psychometric test a mustWork from Office - MandatoryExposure to BPO industryKnowledge of MS Office/Excel SkillsBachelors degree (Any discipline) Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 1 month ago
4.0 - 9.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Top 3 Reasons To Join Us 100% Remote International Environment Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more Were an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We ve grown our annualized revenue by over 30x since January 2021 We re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do Perform automated testing on new technologies and features to ensure their reliability and functionality Identify and articulate flaws in both the application and the testing process, contributing directly to the improvement of the products quality Collaborate with Business Analysts and other stakeholders to provide valuable input on feature implementations and project requirements Write test scenarios and execute them during the testing process to ensure comprehensive coverage Enhance and refactor the existing test framework to improve its efficiency and effectiveness Investigate and determine the root cause of bugs in areas where you have domain expertise Define test plans for projects and features, ensuring that the testing process is well-structured and thorough Create separate test frameworks for projects that can be reasonably automated, tailored to specific requirements Manage and triage reported defects, working closely with the development team to resolve issues promptly Continuously improve the testing infrastructure to enhance its reliability and scalability Stay updated on features delivered by other teams, allowing a broad view of possible interactions between subsystems Actively contribute to the codebase by providing updates and utilities to support the testing process What We Need At least 4 years of experience using automated testing tools and procedures in an agile environment Capable of investigating automation risks and handling failures effectively Experience using Playwright for test automation is required Strong proficiency in JavaScript or TypeScript is essential, as our automation framework is built using these languages Familiarity with other JavaScript testing tools such as Jest, Mocha, Cypress, or Puppeteer is a plus Demonstrated ability to enhance both processes and application quality, taking initiatives to drive improvements Proficient in identifying optimal solutions for ambiguous and complex problems, prioritizing tasks effectively Knowledge of design patterns and their application in test automation Able to define technical solutions and operational processes to elevate team performance Skill in developing custom testing solutions rather than solely relying on known templates/practices Strong critical thinking, creativity, and problem-solving skills Excellent communication skills in English, enabling effective collaboration with a diverse team Commitment to continuous learning and staying updated with innovative approaches to testing and best practices in the field Why Youll Love Working Here Competitive remuneration package Paid annual leaves Annual Performance Bonus Stock Options after 6 months Company activities and events Learning and development plan Remote work allowance Anniversary Bonus CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo s Privacy Notice and you consent to the processing of your data as part of this application.
Posted 1 month ago
3.0 - 5.0 years
18 - 20 Lacs
Pune
Work from Office
Good Hand on experience on ETL and BI tools like SSIS, SSRS, Power BI etc. Readiness to play an individual contributor role on the technical front Excellent communication skills Readiness to travel onsite for short term, as required A good experience in ETL development for 3-5 years and with hands-on experience in a migration or data warehousing project Should have strong database fundamentals and experience in writing Unit test cases and test scenarios Expert knowledge in writing SQL commands, queries and stored procedures Good knowledge of ETL tools like SSIS, Informatica, etc. and data warehousing concepts Should have good knowledge in writing macros Good client handling skills with preferred onsite experience Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook
Posted 1 month ago
3.0 - 6.0 years
18 - 20 Lacs
Bengaluru
Work from Office
-This position requires working closely with the Business Unit (BU) to understand the requirements, -Prepare Test Scenarios, Test cases/Test Scripts and Execute the Test cases/Test Scripts -Scripting and executing the Automation Pipelines -Should be capable to support Go-Live and Post-Production events. What does a successful Tester do? A successful Tester review software requirements and technical specifications to understand what the software is supposed to do. Design test plans and write test cases that cover all aspects of the application, including functionality, performance, and usability. Run manual or automated tests to check if the software behaves correctly under various conditions. Document any issues or bugs found during testing and report them to the development team with clear steps to reproduce. What you will do - Tester review software requirements and technical specifications to understand what the software is supposed to do - Design test plans and write test cases that cover all aspects of the application, including functionality, performance, and usability. -Run manual or automated tests to check if the software behaves correctly under various conditions. - Document any issues or bugs found during testing and report them to the development team with clear steps to reproduce. What you will need to have: - Bachelor s degree in computer science, Engineering, or equivalent field, or relevant work experience. -3-6 years of experience in software testing -Basic SQL & Product Installation knowledge -Experience in Automation (Java and Selenium) Required Skills -Good knowledge of SDLC and QA practices and Hands-on exposure -Exposure to Online Banking Domain -Hands-on in functional, regression, Automation Testing -Exposure to QA tools (Bug Tracking, Test Management, Script Management, etc) -Experience on creating test cases, test scripts and execute them -Exposure to Metrics (Defect, Test Execution), status reports and exit reports What would be great to have - Certifications in relevant fields (e.g., ISTQB, Selenium). - Experience with automation tools and scripting languages such as Selenium/Java. - Prior exposure to Agile or DevOps practices within a testing environment. - Understanding of the Payments and Banking domain. - A proactive, team-oriented mindset, with a skill for problem-solving and continuous improvement. Conclusion The role demands a detail-oriented professional with a balance of development, testing, and support capabilities. Offering a combination of critical thinking and technical expertise, the successful candidate will be instrumental in delivering high-quality Banking solutions within a dynamic working environment. Thank you for considering employment with Fiserv. Please: Apply using your legal name Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable). Our commitment to Diversity and Inclusion: Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. Warning about fake job posts: Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address. Share this Job Email LinkedIn X Facebook
Posted 1 month ago
4.0 - 7.0 years
16 - 31 Lacs
Navi Mumbai
Work from Office
Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Design and present solution concepts, create user stories, and collaborate with engineering to plan and deliver solutions in regular sprint-based release cycles.Collaborate with business users, sales, and customer representatives to capture feature requirements, use cases, and test scenarios.Work with the UX team to develop intuitive front-facing applications. Prioritize and refine the feature backlog and adapt release plans to changing business and strategic decisions. Roll out features with zero regression impact or with minimal change management or impact on consuming applications. Coordinate dependencies with the broader team to align scope definitions and timeline expectations. Identify and overcome barriers to execution by mitigating risks, triaging defects, and anticipating conflicts. Support feature adoption through comprehensive documentation and walkthroughs. Qualifications Bachelor’s degree in technical fields such as Information Technology, Computer Science, etc. 4+ years of experience working as a Product Manager in the B2B software space.Proven expertise in working on complex problems and driving impact. Previous work on AI products will be a major plus Experience in Data Analytics Ability to collaborate with product, engineering, design, QA, and customer- facing teams within your assigned module and across modules. Experience in agile software development and with collaboration tools such as Jira and Confluence. Understanding of enterprise customer needs, preferably in the procurement and supply-chain industry. Experience in interacting with business stakeholders, especially who operate in a non-technical role, to capture business and customer requirements.Understanding of how to build a low-code/no-code solution or hands-on experience in this area. Comfortable working with third-party applications involving API handshakes and integrations.Excellent writing and speaking skills for interacting with global customers.
Posted 1 month ago
4.0 - 7.0 years
16 - 31 Lacs
Navi Mumbai
Work from Office
Overview GEP is a diverse, creative team of people passionate about procurement. We invest ourselves entirely in our client’s success, creating strong collaborative relationships that deliver extraordinary value year after year. Our clients include market global leaders with far-flung international operations, Fortune 500 and Global 2000 enterprises, leading government and public institutions. We deliver practical, effective services and software that enable procurement leaders to maximise their impact on business operations, strategy and financial performance. That’s just some of the things that we do in our quest to build a beautiful company, enjoy the journey and make a difference. GEP is a place where individuality is prized, and talent respected. We’re focused on what is real and effective. GEP is where good ideas and great people are recognized, results matter, and ability and hard work drive achievements. We’re a learning organization, actively looking for people to help shape, grow and continually improve us. Are you one of us? GEP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, national origin, religion, sex, disability status, or any other characteristics protected by law. We are committed to hiring and valuing a global diverse work team. For more information please visit us on GEP.com or check us out on LinkedIn.com. Responsibilities Design and present solution concepts, create user stories, and collaborate with engineering to plan and deliver solutions in regular sprint-based release cycles.Collaborate with business users, sales, and customer representatives to capture feature requirements, use cases, and test scenarios.Work with the UX team to develop intuitive front-facing applications. Prioritize and refine the feature backlog and adapt release plans to changing business and strategic decisions. Roll out features with zero regression impact or with minimal change management or impact on consuming applications. Coordinate dependencies with the broader team to align scope definitions and timeline expectations. Identify and overcome barriers to execution by mitigating risks, triaging defects, and anticipating conflicts. Support feature adoption through comprehensive documentation and walkthroughs. Qualifications Bachelor’s degree in technical fields such as Information Technology, Computer Science, etc. 4+ years of experience working as a Product Manager in the B2B software space.Proven expertise in working on complex problems and driving impact. Previous work on AI products will be a major plus Ability to collaborate with product, engineering, design, QA, and customer- facing teams within your assigned module and across modules. Experience in agile software development and with collaboration tools such as Jira and Confluence. Understanding of enterprise customer needs, preferably in the procurement and supply-chain industry. Experience in interacting with business stakeholders, especially who operate in a non-technical role, to capture business and customer requirements.Understanding of how to build a low-code/no-code solution or hands-on experience in this area. Comfortable working with third-party applications involving API handshakes and integrations.Excellent writing and speaking skills for interacting with global customers.
Posted 1 month ago
6.0 - 11.0 years
13 - 15 Lacs
Bengaluru
Work from Office
SLK is a global technology services provider focused on bringing AI, intelligent automation, and analytics together to create leading-edge technology solutions for our customers through a culture of partnership, led by an evolutionary mindset. For over 20 years, we've helped organizations across diverse industries - insurance providers, financial service organizations, investment management companies, and manufacturers - reimagine their business and solve their present and future needs. BASIC INFORMATION ON THE POSITION Position Name Team Leader - Testing Mandatory/Required Skills & Location Location Mandatory/Required Skills PURPOSE OF THE ROLE Test Lead handles end to end testing project/program and is responsible for all phases of the STLC cycle including test strategy/planning, estimation, test design, testing and release/ support of project/program. He/She is responsible for leading, tracking progress, mentoring the testing team and ensuring that the team adheres to testing process standards, procedures and goals. Test Lead is also responsible for implementing key automation (increasing automation coverage) & process optimization initiatives in the project/program KEY RESPONSIBILITIES AND ACCOUNTABILITIES Understand and analyse project requirements and business expectations Conduct status update calls and manage customer escalations/query resolution, chair the DRB and Defect Management meetings. Coordinate with various stakeholders for smooth operations Create Test Strategy/Plan, Test Estimations & Resource Allocations. Track the progress & Report Status Create and review Test scenarios & Test Cases, Execute Test cases, Create & execute automated scripts. Review the outputs/test assets produced by the team and ensures they meet quality standards Ensure complaince of self and team to organizational policies and processes Develop ideas for improvements (Testing, Organization processes etc) or create accelerator/tools/utilities to improve productivity. Ensure project cost savings by efficient utilisation of resources in the team Identify training needs of the team and ensure completion of mandatory trainings of the team Work allocation, Team Management & Meetings Mentor and coach the team to ensure succesful completion of the project EDUCATION QUALIFICATION Degree B.E\B.Tech\M.Tech\MCA\M.Sc Certifications (if any) ISTQB MINIMUM EXPERIENCE REQUIRED Overall (in years) 6+ years Relevant (in years) 2+ years DOMAIN/ FUNCTIONAL SKILLS Test Strategy/Planning, Test Management, Test Concepts, Tools, Automation BFSI/M&SC Domain Analytical skills, Logical Reasoning
Posted 1 month ago
4.0 - 8.0 years
2 - 6 Lacs
Gurugram
Work from Office
About this role Job Description Are you interested in building innovative technology that crafts the financial markets? Do you like working at the speed of a startup, and solving some of the world s most exciting challenges? Do you want to work with, and learn from, hands-on leaders in technology and finance? At BlackRock, we are looking for Software Engineers who like to innovate and solve sophisticated problems. We recognize that strength comes from diversity, and will embrace your outstanding skills, curiosity, and passion while giving you the opportunity to grow technically and as an individual. We invest and protect over $9 trillion (USD) of assets and have an extraordinary responsibility to our clients all over the world. Our technology empowers millions of investors to save for retirement, pay for college, buy a home, and improve their financial well-being. Being a technologist at BlackRock means you get the best of both worlds: working for one of the most sophisticated financial companies and being part of a software development team responsible for next generation technology and solutions. Team Overview You will be working on BlackRocks investment operating system called Aladdin. Aladdin is used both internally within BlackRock and externally by many financial institutions. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making and create a connective tissue for thousands of users investing worldwide. Our Quality Assurance teams reside inside the Aladdin Engineering group. We collaboratively build the next generation of technology that changes the way information, people, and technology intersect for global investment firms. We build and package tools that manage trillions in assets and supports millions of financial instruments. We perform risk calculations and process millions of transactions for thousands of users every day worldwide! Being a member of Aladdin Engineering, you will be: Tenacious: Work in a fast paced and highly complex environment Creative thinker: Analyse multiple solutions and deploy technologies in a flexible way. Great teammate: Think and work collaboratively and communicate effectively. Fast learner: Pick up new concepts and apply them quickly. Job Purpose / Background: AQE (Aladdin Quality Engineering) is a globally distributed team supporting Quality Engineering initiatives for Apps on Aladdin. AQE employs use of industry-leading tools (Selenium, Java, Cypress, Cucumber, Jenkins, Azure dev ops) to support the testing activities. As a QA Engineer you will work as part of the Global testing team supporting Quality Engineering activities for applications on the Aladdin platform. Responsibilities include: 4-8 years of work experience in quality assurance/testing is preferred Become a Subject Matter Expert on applications & own Quality attestations for sign off on production releases. Responsible for functional, non-functional and regression testing activities of a project. Design and develop comprehensive test scenarios based on functional and non-functional requirements. Apply expertise in Java, Selenium, or other test frameworks to design, develop and maintain automated test suites. Identify, document, and track defects in a clear and concise manner. Follow Agile model to track and manage sprint tasks using ADO which includes sprint planning, execution, and retrospectives. Analyze production Incidents to identify action items for QA and Dev teams to drive Production stability. Provide feedback to improve the product quality and contribute to the enhancement of testing processes. Effectively communicate testing metrics, progress, schedules, and issues impacting delivery. Troubleshoot Application, Environment or Data Issue Our benefits . Our hybrid work model . About BlackRock . This mission would not be possible without our smartest investment - the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com / company / blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
Posted 1 month ago
8.0 - 13.0 years
40 - 50 Lacs
Noida
Work from Office
Partner and collaborate with the businesses to gain a thorough understanding of the contact center business and their vision to ensure IVR strategy aligns with overall service vision and strategies. Responsible for documenting, reviewing and getting approval of the business requirements for each feature. Help derive the desired user experience to improve customer experience and operational efficiency. Prepare requirement documents such as BRD, FRD, User Stories, Mapping Sheets etc. Support UAT Testing by helping define the UAT test scenarios, review UAT test cases and support UAT testing team. Providing systems training to Business and End User. Prioritize and resolve issues and defects through collaboration within the delivery team and across the organization. Knowledge, Skills and Abilities Education Bachelors degree in Computer Science, Engineering, or related discipline Experience 8+ years of experience with medium-to-large technology-based projects. Knowledge and skills (general and technical) Exposure to IVR Applications. Expert understanding of technologies used in the IVR and telephony: Dialogue Design tools, Chat bot, Text to Speech, Speech Recognition, Toll Free Number Engineering, Automatic Call Distribution, Natural Language Processing. Expert understanding of benefits of IVR: Call Containment, Call Misdirects, User experience, Cost Savings, Average Handle/Call Time. Expert understanding of Agile Methodologies, Backlog grooming, Sprint Planning. Expert understanding of Collaboration Tools such as SharePoint, Microsoft Teams, Microsoft Power point, Microsoft visio. Excellent Communication, organization and planning skills. Stakeholder Management Should have experience in complete software development lifecycle using Agile and Scrum methodologies. Ability and desire to learn new skills and techniques. Excellent troubleshooting and communication skills . Work with cross functional teams to support worldwide solution.
Posted 1 month ago
6.0 - 11.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Position Summary: We are seeking a highly skilled ETL QA Engineer with at least 6 years of experience in ETL/data pipeline testing on the AWS cloud stack , specifically with Redshift, AWS Glue, S3 , and related data integration tools. The ideal candidate should be proficient in SQL , capable of reviewing and validating stored procedures , and should have the ability to automate ETL test cases using Python or suitable automation frameworks . Strong communication skills are essential, and web application testing exposure is a plus. Technical Skills Required: SQL Expertise : Ability to write, debug, and optimize complex SQL queries. Validate data across source systems, staging areas, and reporting layers. Experience with stored procedure review and validation. ETL Testing Experience : Hands-on experience with AWS Glue , Redshift , S3 , and data pipelines. Validate transformations, data flow accuracy, and pipeline integrity. ETL Automation : Ability to automate ETL tests using Python , PyTest , or other scripting frameworks. Nice to have exposure to TestNG , Selenium , or similar automation tools for testing UIs or APIs related to data validation. Cloud Technologies : Deep understanding of the AWS ecosystem , especially around ETL and data services. Familiarity with orchestration (e.g., Step Functions, Lambda), security, and logging. Health Check Automation : Build SQL and Python-based health check scripts to monitor pipeline sanity and data integrity. Reporting Tools (Nice to have): Exposure to tools like Jaspersoft , Tableau , Power BI , etc. for report layout and aggregation validation. Root Cause Analysis : Strong debugging skills to trace data discrepancies and report logical/data errors to development teams. Communication : Must be able to communicate clearly with both technical and non-technical stakeholders. Key Responsibilities: Design and execute test plans and test cases for validating ETL pipelines and data transformations. Ensure accuracy and integrity of data in transactional databases , staging zones , and data warehouses (Redshift) . Review stored procedures and SQL scripts to validate transformation logic. Automate ETL test scenarios using Python or other test automation tools as applicable. Implement health check mechanisms for automated validation of daily pipeline jobs. Investigate data issues and perform root cause analysis. Validate reports and dashboards, ensuring correct filters, aggregations, and visualizations. Collaborate with developers, analysts, and business teams to understand requirements and ensure complete test coverage. Report testing progress and results clearly and timely. Nice to Have: Web testing experience using Selenium or Appium. Experience in API testing and validation of data exposed via APIs.
Posted 1 month ago
6.0 - 11.0 years
12 - 13 Lacs
Chennai
Work from Office
Alexa+ is the next generation of Alexa, powered by generative AI, is your new personal AI assistant that gets things done she s smarter, more conversational, more capable. We are seeking a Senior Quality Engineer who will help us build next generation of Alexa Communication experiences for Alexa+ customers. It s still Day One for the Alexa Communications team we have a lot to innovate and build to make communication through Alexa devices a magical experience. And now you can send a message, make a call, play announcements, or drop in on your closest friends & family via Alexa devices or the Alexa app! The Alexa communications team is working to become the most natural way for people to communicate, and the challenge ahead is significant. Were a high energy, fast growth business excited to have the opportunity to define the future of voice-controlled communications, make Alexa+ even more useful, and delight customers around the world. Design and develop comprehensive test strategies and QA methodologies to ensure high quality for Alexa Communication experiences through a variety of methods, including automated and manual test tools. Collaborate and influence cross-functional teams including developers, product managers, and applied scientists to understand product requirements and design effective test strategies. Create, maintain, and execute test cases, test scripts, and test scenarios for various software components, including but not limited to functional and regression testing. Identify and document defects, issues, and potential areas of improvement in the software development process. Perform root cause analysis of complex issues and work with the development team to resolve issues and enhance the overall product quality. Define key metrics for measuring and reporting on the quality of software products and test effectiveness. A day in the life In this role, you ll be responsible for quality assurance of new customer features and supporting architecture on a day-to-day and week-to-week basis. You ll work directly with Product Managers, Engineers, Program Managers, UX, Design and Applied Scientists to ensure that Alexa+ customer will have the best experience when they use Communication products. 6+ years of quality assurance engineering experience 4+ years of delivering test frameworks, test tools, leading the QA projects and initiatives experience Knowledge of QA methodology and tools, with demonstrated experience in an QAE role Experience in automation testing Experience in manual testing Experience scripting or coding 2+ years of UI Automation (preferably on mobile platforms) experience Knowledge of at least one modern object-oriented programming language such as C++, Java, Objective C
Posted 1 month ago
2.0 - 6.0 years
25 - 30 Lacs
Mumbai
Work from Office
Key Responsibilities (Job Description):1 Preparation of BRD(Business Requirement Document)a) Work with stakeholders to identify and document business needs and requirements b) Develop and maintain business requirements documentsc) Conduct research and analyze data to identify trends, issues, and opportunities 2 Preparation of FRD(Functional Requirement Document)a) Produce clear definition of project scope and objectivesb) Producing FRD as basis for design and developmentc) Recommend solutions to improve business processes, systems, and products d) Work with developers to ensure that solutions meet business requirements 3 Preparation of visual representation of As Is and To Be processa) Understand the current state of the processb) Identify processes and activitiesc) Capture inputs and outputsd) Document roles and responsibilitiese) Use standard notation or symbolsf) Incorporate feedback from stakeholders and SMEs4 Smooth execution of UATa) Collaborate with stakeholders to define the scope of UATb) Work closely with end users, SMEs and other stakeholders to define test scenarios and create detailed test casesc) Provide support to stakeholders during UATd) Participate in UAT sessions to understand the rationale behind proposed changesKey Performance Measures and KPIs1 Requirement completeness2 Requirement Quality3 Requirement traceability4 Stakeholder satisfaction5 Project success6 Business impact7 Process improvement
Posted 1 month ago
1.0 - 4.0 years
3 - 6 Lacs
Hyderabad, Ahmedabad, Bengaluru
Work from Office
Business Analyst Bangalore, Karnataka, India We seek a highly skilled Business Analyst with an effective focus on data pattern analysis and managing stakeholder expectations to join our team The ideal candidate will be able to bridge the gap between business needs and technical solutions, ensuring seamless communication, data quality and integrity The Senior Business Analayst should be able to communicate effectively with all stakeholders and drive quality assurance testing and UAT, and triage incoming issues, defects, and enhancement requests Individuals with a balance in decision making, empathy towards business needs, and an understanding of delivery (Waterfall and AGILE) related constraints will be preferred What you ll be DOING What will your essential responsibilities include? Elicit, analyze, manage stakeholder expectations and deliver business artifacts (Requirement Documents or User Stories) and functional specifications Collaborate with stakeholders to gather, challenge, facilitate and document business requirements (up to securing sign off) in a business requirements specification, or a set of Features, Epics & User stories Conduct business process analysis and identify opportunities for improvement Includes creation of process flows, swim lanes, hosting focused group, brainstorming or shadowing/ reverse-shadowing sessions Design, develop and execute test scenarios to validate data models and data flows Ensure adverse impact to existing systems or integrated platforms to be minimal and advise the respective teams well in advance Perform data quality checks and identify data inconsistencies or anomalies Assist with daily issue related tickets where business needs additional support or design confirmations Manage, train and constantly improve existing processes that may or may not involve vendor partners with a goal to attain optimal efficiency You will report to the Application Manager What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Experience with the end-to-end insurance value chain process (especially the claims process flow) Ability to query (basic or advanced) will be an additional advantage CBAP, INS (or other BA or Insurance certifications) will be preferred Must possess excellent interpersonal skills, effective communication skills (written and verbal), and the ability to present information in an influencing manner at the leadership level Excellent stakeholder management skills, with a proven ability to build trusting relationships with the business Excellent analytical skills to identify root causes, troubleshoot issues and propose solutions Able to test canonical data models Desired Skills and Abilities: Significant experience in supporting all phases of the software development life cycle Abilities to multi-task, prioritize and being a self-driven team player are required for this role Working with tools like JIRA, Confluence Basic or advanced querying capabilities will be preferred Previous domain exposure in the capacity of a business analyst with changes on Property & Casualty (Americas) platforms or General Insurance (Europe) will be an added advantage Proven planning and organization skills, with an ability to work resiliently, planning their analysis work, prioritizing workload, preparing in advance, and setting realistic timescales Adaptable to new/different strategies, programs, technologies, practices, cultures, etc Comfortable with change, able to easily make transitions Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks For mid-sized companies, multinationals and even some inspirational individuals we don t just provide re/insurance, we reinvent it How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty With an innovative and flexible approach to risk solutions, we partner with those who move the world forward Learn more at axaxl com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success That s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential It s about helping one another and our business to move forward and succeed Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl com / about-us / inclusion-and-diversity AXA XL is an Equal Opportunity Employer Total Rewards AXA XL s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security It provides competitive compensation and personalized, inclusive benefits that evolve as you do We re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence Sustainability At AXA XL, Sustainability is integral to our business strategy In an ever-changing world, AXA XL protects what matters most for our clients and communities We know that sustainability is at the root of a more resilient future Our 2023-26 Sustainability strategy, called Roots of resilience , focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations Our Pillars: Valuing nature: How we impact nature affects how nature impacts us Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future We re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans Addressing climate change: The effects of a changing climate are far reaching and significant Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption Were building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions Integrating ESG: All companies have a role to play in building a more resilient future Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business We re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL s Hearts in Action programs These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving For more information, please see axaxl com/sustainability
Posted 1 month ago
4.0 - 11.0 years
6 - 13 Lacs
Hyderabad, Ahmedabad, Bengaluru
Work from Office
Senior Business Analyst Bangalore, Karnataka, India We seek a highly skilled Senior Business Analyst with an effective focus on data pattern analysis and managing stakeholder expectations to join our team The ideal candidate will be able to bridge the gap between business needs and technical solutions, ensuring seamless communication, data quality and integrity The Senior Business Analayst should be able to communicate effectively with all stakeholders and drive quality assurance testing and UAT, and triage incoming issues, defects, and enhancement requests Individuals with a balance in decision making, empathy towards business needs, and an understanding of delivery (Waterfall and AGILE) related constraints will be preferred What you ll be DOING What will your essential responsibilities include? Elicit, analyze, manage stakeholder expectations and deliver business artifacts (Requirement Documents or User Stories) and functional specifications Collaborate with stakeholders to gather, challenge, facilitate and document business requirements (up to securing sign off) in a business requirements specification, or a set of Features, Epics & User stories Conduct business process analysis and identify opportunities for improvement Includes creation of process flows, swim lanes, hosting focused group, brainstorming or shadowing/ reverse-shadowing sessions Design, develop and execute test scenarios to validate data models and data flows Ensure adverse impact to existing systems or integrated platforms to be minimal and advise the respective teams well in advance Perform data quality checks and identify data inconsistencies or anomalies Manage and train a growing team of Business Analysts Consult with projects in relation to recommended Claims practices and raise risks if needed Assist with daily issue related tickets where business needs additional support or design confirmations Participate and contribute to Request for Information (RFIs) and Request for Proposal (RFPs) Manage, train and constantly improve existing processes that may or may not involve vendor partners with a goal to attain optimal efficiency You will report to the Application Manager What you will BRING We re looking for someone who has these abilities and skills: Required Skills and Abilities: Experience with the end-to-end insurance value chain process (especially the claims process flow) Ability to query (basic or advanced) will be an additional advantage CBAP, INS (or other BA or Insurance certifications) will be preferred Must possess excellent interpersonal skills, effective communication skills (written and verbal), and the ability to present information in an influencing manner at the leadership level Excellent stakeholder management skills, with a proven ability to build trusting relationships with the business Excellent analytical skills to identify root causes, troubleshoot issues and propose solutions Able to test canonical data models Desired Skills and Abilities: Significant experience in supporting all phases of the software development life cycle Abilities to multi-task, prioritize and being a self-driven team player are required for this role Working with tools like JIRA, Confluence Basic or advanced querying capabilities will be preferred Previous domain exposure in the capacity of a business analyst with changes on Property & Casualty (Americas) platforms or General Insurance (Europe) will be an added advantage Proven planning and organization skills, with an ability to work resiliently, planning their analysis work, prioritizing workload, preparing in advance, and setting realistic timescales Adaptable to new/different strategies, programs, technologies, practices, cultures, etc Comfortable with change, able to easily make transitions Who WE are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks For mid-sized companies, multinationals and even some inspirational individuals we don t just provide re/insurance, we reinvent it How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty With an innovative and flexible approach to risk solutions, we partner with those who move the world forward Learn more at axaxl com What we OFFER Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success That s why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, and create an inclusive culture where everyone can bring their full selves to work and can reach their highest potential It s about helping one another and our business to move forward and succeed Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at axaxl com / about-us / inclusion-and-diversity AXA XL is an Equal Opportunity Employer Total Rewards AXA XL s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security It provides competitive compensation and personalized, inclusive benefits that evolve as you do We re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence Sustainability At AXA XL, Sustainability is integral to our business strategy In an ever-changing world, AXA XL protects what matters most for our clients and communities We know that sustainability is at the root of a more resilient future Our 2023-26 Sustainability strategy, called Roots of resilience , focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations Our Pillars: Valuing nature: How we impact nature affects how nature impacts us Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future We re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans Addressing climate change: The effects of a changing climate are far reaching and significant Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption Were building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions Integrating ESG: All companies have a role to play in building a more resilient future Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business We re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL s Hearts in Action programs These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving For more information, please see axaxl com/sustainability
Posted 1 month ago
7.0 - 10.0 years
4 - 8 Lacs
Pune
Work from Office
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our approximately 30,000 employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $4.89 billion in fiscal 2023. In one sentence Focuses on non- functional testing with responsibility for segments of test planning, design and execution, meeting planned scope and schedule and maintaining the engagement and relationship with the customer and internal stakeholders. What will your job look like You will oversee and execute test processes, determine the proper prioritization of the testing activities and ensures integrative work and full coverage of test scenarios in accordance with plans and observations from concurrent testing activities. You will develop and implement NF automation procedures and tools. You will create and define test execution plans as well as non-functional requirements for mitigating technical risks. You will design and review test solutions and scenarios, develop NF scripts and automation utilities to be implemented and executed in alignment with the scope determined during test planning, leveraging knowledge and a broad understanding of E2E Business process & requirements You will select and apply appropriate structural design techniques to ensure that tests provide an adequate level of confidence and optimization. The tests are to be based on code and aligned with version requirements, customer needs/use and design scope You will call attention to and focuses on incident assessments. You will provide recommendations for resolution of issues and proposes improvements to the NF aspects of code, system optimization, best sizing and architecture You will ensure that product documentation, testware and work products used in the testing activities are of the highest quality to ensure traceability, correctness and compliance with product requirements and specifications, internal standards and clients' needs. You will maintain and enhance the professional and business relationship with the client/ internal customers. You will provide professional and technical support to team members and keeps them informed of assignment/ project status. Mentors new team members All you need is... 7-10 years experience in performance testing of large scale enterprise systems. Expert in developing test scripts, creating scenario, test execution and analysis usingLoadRunner / Jmeter / Neoload / Blazemeter / SOASTA / Akamai and any monitoring tool. Expert in compiling, analyzing and interpreting performance test results. Knowledge of application monitoring (e.g. HP Diagnostic, Dynatrace, AppDynamics etc.) Attention to detail and good interpersonal and communication skills Ability to understand hardware and software architectures Ability to evaluate open source performance test tools and suggest suitable one for theapplication under test Understanding of throughput, latency, memory and CPU utilization Should be ready to work in an environment which may demand individual contribution as well asa team player. Hands-on knowledge of Knowledge of SQL and PL/SQL query, C, C++, Java, Unix or any otherlanguage Why you will love this job: You will be responsible for Identifying, analyzing and mitigating non-functional issues and technical risks of software systems You will be involved in participating in and/ or leading formal and informal reviews with stakeholders
Posted 1 month ago
8.0 - 13.0 years
8 - 12 Lacs
Hyderabad
Work from Office
View Job - Intignis Solutions :: Leading Staffing Training Solutions Senior Automation Engineer 4 month(s) ago Job Title: Senior Automation Engineer Location: Hyderabad (Work from Office) Experience: 8+ Years Location: Hyderabad We are seeking a highly skilled and experienced Senior Automation Engineer with expertise in Python and Robot Framework with API Automation . The ideal candidate will have a strong background in test automation, Python scripting, and a creative approach to designing test scenarios. Responsibilities: Automation Testing: Develop and execute automated test scripts using Robot Framework . Implement API automation using Python or any other automation language. Identify, design, and automate test cases in collaboration with the testing and development teams. Ensure the scalability, maintainability, and performance of automated test scripts. Python Scripting Debugging: Utilize Python to enhance automation capabilities and integrate testing processes. Troubleshoot and debug scripts to optimize performance and efficiency. Stay updated with latest Python trends and incorporate best practices into the automation framework. Creative Test Case Design: Apply a unique, creative approach to automation by incorporating playwriting techniques in test scenarios. Transform complex business requirements into engaging and effective test cases. Enhance communication and documentation of testing processes through innovative storytelling methods. Collaboration Code Quality: Work closely with developers, QA teams, and other stakeholders to align testing strategies with project goals. Participate in design and code reviews to ensure high-quality automation code. Maintain adherence to coding standards and best practices . Requirements: 8+ years of experience in test automation . Strong expertise in Robot Framework and API automation using Python . Proficiency in Python scripting , debugging, and test framework development. Ability to design and implement scalable, maintainable automation solutions. A creative mindset to design engaging and comprehensive test scenarios. Excellent problem-solving skills and collaboration abilities . If you are passionate about automation, Python, and bringing creativity into testing , we d love to hear from you! Please fill the form and upload your CV/Resume!
Posted 1 month ago
4.0 - 8.0 years
9 - 13 Lacs
Noida
Work from Office
Experience with customer interaction, requirements gathering, gap analysis and sound understanding of the software development lifecycle is a must Familiarity with the business processes of at least one of the verticals like Financial Services, Banking is a must Contributing best practices / Ideas to the product road map. Create the test scenarios and conduct functional validation. Excellent problem solving, presentation, written and oral communication skills Interact with clients during project kick-off, requirement gathering, gap analysis workshops, end user training and product delivery Create epics and user stories Below are some additional asks from the client. Ready to travel to onshore for short term up to 6 months. Working hours will be 2pm to 11pm. Mandatory Competencies BA - BA BA - Business Knowledge Beh - Communication and collaboration At Iris Software, we offer world-class benefits designed to support the financial, health and well-being needs of our associates to help achieve harmony between their professional and personal growth. From comprehensive health insurance and competitive salaries to flexible work arrangements and ongoing learning opportunities, were committed to providing a supportive and rewarding work environment. Join us and experience the difference of working at a company that values its employees success and happiness.
Posted 1 month ago
0.0 - 4.0 years
3 - 6 Lacs
Gurugram
Work from Office
About The Role Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction ? Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner ? Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails ? ? Mandatory Skills: L&P Policy Acquisition & Servicing. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Bengaluru
Work from Office
ECMS Req # 528753 Number of Openings 1 Duration of Hiring 6 months No of years experience 3+ Detailed job description - Skill Set: 3+ years of hands-on functional consulting experience specializing in Oracle Fusion HCM and Oracle Learn Management Must have Expertise experience in implementing, configuring, and optimizing HCM modules such as Core HR, Absence Management and Oracle learn Management. Hands-on experience in module setup and configuration of the Core HR and Absence Management modules and Learning Management Demonstrated expertise in analyzing and translating business requirements into functional specifications, configuring Oracle systems to meet client needs and support. Must have experience in setting Learning Administrator Console and User Access Management. Effective Client Communication with daily status calls with the client. Have good experience in client handling. Experienced in creating lookups, custom value sets and mapping them to various business fields. Reduced errors and increased efficiency in using the oracle system. Demonstrated experience in setting up Security, creating Data roles & mapping relevant Security Policies to the data role. Configured learning initiatives, courses, specializations, and learning assignments based on business rules. Improved learning path design to enhance user experience and learning completion rates. Formulated user test script, test steps and test scenarios for UAT Testing of Core HR business process, Absences testing and Learning Management. Mandatory Skills(ONLY 2 or 3) Consultant - HCM Vendor Billing range in local currency (per day) RS11000/DAY Work Location Infosys Offshore Joining time ( Notice period) Immediate BGCHECK before or After onboarding Yes If its before-onboarding, please confirm whether final BG report is required or interim report is fine to onboard candidate N/A Any Specific vendor to initiate BG
Posted 1 month ago
3.0 - 8.0 years
5 - 10 Lacs
Pune
Work from Office
Scopely is looking for a Senior Dev QA to join our Stumble Guys team in Dundee, Scotland or Barcelona, Spain on a hybrid basis working 3 days a week from the hub. At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. Stumble Guys is one of our greatest hits, with millions of fans joining the party, constantly keeping it at the top of the charts in over 50 countries and with the ambition of becoming nothing less than a beloved franchise and to be played for many years to come. What you will do: Provide test coverage for your team (including dev testing), leading by example. Test the game using exploratory & destructive testing methods, creating unique test scenarios. Mentor and support Internal & External Dev QA within your teams. Proactively identify and implement improvements to QA processes. Promote consistent QA status updates from testers within your team cluster and ensure key documentation is regularly maintained and shared across relevant stakeholders. Plan and execute in-depth test plans. Work closely with your team to ensure high-quality features, while also supporting ad hoc testing requests and demonstrating advanced testing techniques Contribute to multidisciplinary meetings such as Stand-ups, Sprint Planning, and Retrospectives to support team alignment and continuous improvement Creating and maintaining test cases & test suites. Use debugging and config tools to support thorough game testing What you will need: Excitement about working on F2P games (across all platforms) 3+ years of experience in QA (Video Games or Software), with minimum of 1 year experience in a Senior QA or QA Lead role. Strong verbal & written communication skills. Able to articulate the why instead of just the how and what to drive team-wide alignment on the product vision. Experience in using tools, such as Unity. Confidence to communicate effectively with teams. Experience building functional test plans. Experience and / or understanding of Exploratory / Destructive Testing. Ability to think of numerous permutations when testing. Understanding of how to test and find defects in video games. Engage and inspire team members to deliver the best quality product possible. Critical, analytical, and creative thinker. Ability to break complicated tasks into manageable chunks Proactively identify risks, changes needed and execute solutions, with appropriate sense of urgency. Ability to comfortably juggle and re-prioritize multiple tasks on the fly. Exceptional attention to detail. About Us Scopely is a global interactive entertainment and mobile-first video game company, home to many top, award-winning experiences such as "MONOPOLY GO!," Star Trek Fleet Command, Stumble Guys, MARVEL Strike Force, and Yahtzee With Buddies, among others. Scopely creates, publishes, and live-operates immersive games that empower a directed-by-consumer experience across multiple platforms--from mobile, web, PC and beyond. Founded in 2011, Scopely is fueled by a world-class team and a proprietary technology platform Playgami that supports one of the most diversified portfolios in the games industry. Recognized multiple times as one of Fast Company s World s Most Innovative Companies, Scopely is a multi-billion-dollar business due to its ability to create long-lasting game experiences that players enjoy for years. Scopely has global operations in more than a dozen markets across Asia, EMEA, and North America, and is home to many internal game development teams, referred to as Scopely Studios, with additional game studio partners across four continents. Scopely was acquired by Savvy Games Group in July 2023 for $4.9 billion, and is now an independent subsidiary of Savvy. For more information on Scopely, visit: scopely.com Notice to candidates: Scopely, Inc and its affiliates will never request payment or ask for financial information as a condition for applying to a position or receiving an offer of employment. All official Scopely, Inc. recruiters only use email domains that end with @scopely.com. Our official website is www.scopely.com. Please only apply to positions posted on our official website and ensure the recruiter only communicates via the official email domain. Should you have any questions or encounter any fraudulent requests/emails/websites, please immediately contact recruiting@scopely.com . Our job applicant privacy policies are available here: California Privacy Notice and EEA/UK Privacy Notice .
Posted 1 month ago
10.0 - 15.0 years
40 - 50 Lacs
Bengaluru
Work from Office
Number of Openings 1 ECMS ID in sourcing stage 526856 Assignment Duration 6 months Total Yrs. of Experience 10+ Years Relevant Yrs. of experience 5+ Years Detailed JD (Roles and Responsibilities) 10+ Yrs experience in SAP PP ,QM ECC platform Must have SAP E2E business process flows Testing experience Experience in the Middle ware -Interface as well Must have experience in SAP Upgrade projects SAP Testing Experience Good knowledge in Designing Test Scenarios , Test cases along with Test execution Knowledge of software test life cycle activities and agile methodologies Team coordination & ability to work closely with project team Must have experience in client facing lead role Ability to handle the project individual and self-directed within project scope Good to have SolMan knowledge Analytical and client interfacing skills. Good Communication Skills Mandatory skills SAP PP , SAP QM Max Vendor Rate in INR Per Day (Currency in relevance to work location) 9500 inr/day Work Location given in ECMS ID Any offshore BG Check (Before OR After onboarding) After onboarding Is there any working in shifts from standard Daylight (to avoid confusions post onboarding) YES/ NO No
Posted 1 month ago
1.0 - 2.0 years
5 - 8 Lacs
Noida
Work from Office
About Info Edge InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent. Title: Senior SDET Required Educational Qualification: B.E. / B.Tech/ M.Tech / MCA Job Objective: This role involves ensuring delivery of high quality solutions that impact customers through leveraging and building best in class technologies and processes. The role requires an individual to have end to end ownership and ability to work across diverse technology spectrum. Job Description: As a SDET you will: • Define and identify appropriate test scenarios, deliver bug free products and automate tested solutions. • Ensure the tested solutions complies with coding and testing standards. • Create, document and coordinate the deployment of manual and automated tests for complex systems in an agile environment using agile methodology. • Analyze and report test case findings and provide assistance in the development of automated regression test suites. Required Skills: • Excellent aptitude and reasoning with understanding of software QA methodologies, tools, and processes. • Automation testing experience using Playwright, Selenium Web Driver, Java, TestNG and build tools like Maven/ANT/Gradle. • Experience working with cross functional teams to identify and define appropriate test scenarios in agile environments. Desired Skills: • Experienced in developing backend tools or frameworks to test Rest APIs, microservices, data migration, failover scenarios and white box testing of web applications/microservices
Posted 1 month ago
4.0 - 7.0 years
5 - 9 Lacs
Hyderabad
Work from Office
Should have experience in S/4 HANA, Data Migration. Creation of requirements confirmation document (data mapping for each object of master and transaction, creation of migration policy and migration procedure) for Migration of ECC to S/4 Hand Over the development request to the offshore development center. Acceptance testing after development. Creation and implementation of test scenarios based on business processes. Integration testing User test support Go-live preparation. Location: Pan India
Posted 1 month ago
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