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2.0 - 7.0 years
7 - 17 Lacs
bhubaneswar, indore, rajkot
Work from Office
Candidates should be form TIER 1 College. Responsible for overall Service Market Share within the Area Defined. Monitoring Service for 100% Service Absorption Ratio at Dealership. Feedback to HO on Customer Complaints with Reasons.
Posted 3 months ago
4.0 - 7.0 years
4 - 5 Lacs
visakhapatnam
Work from Office
Role & responsibilities Candidate have a experience in Consumer durable industry Preferred candidate profile
Posted 3 months ago
5.0 - 8.0 years
7 - 10 Lacs
hubli, bengaluru
Work from Office
Key Responsibilities: Business & Processes: Manage and supervise service operations within the territory, ensuring compliance with quality standards and service level agreements. Cultivate and sustain robust relationships with key customers, addressing their service requirements to ensure customer retention. Implementation of AL process changes and improvements across dealerships. New product establishment in the market in terms of executing Driver trainings, Back to back trails and complaint resolution. Monitor and analyze key performance indicators (KPIs) such as TAT, repeat jobs, AL-Helpline, revenue streams, job cards, and claims processing to assess service performance. Identify areas f...
Posted 3 months ago
9.0 - 14.0 years
11 - 18 Lacs
Bengaluru
Work from Office
Role & responsibilities : As an AVSM, you will be our key senior resource in the territory with the management of service delivery, service operations and demand generation under your supervision, ensuring all business aspects in place ( like manpower hiring, manpower training) You will be responsible for the team that operates our flagship workshops in the city; which is our main point for customer interaction. Delivering a seamless and superior customer experience through the team at workshops making sure the team is passionate and committed to delivering the best experience to our customers is a key ask of this role Drive service KPIs for the city Manage the day to day service operations;...
Posted 5 months ago
3.0 - 8.0 years
5 - 12 Lacs
Bengaluru
Work from Office
Role & responsibilities : As an AVSM, you will be our key senior resource in the territory with the management of service delivery, service operations and demand generation under your supervision, ensuring all business aspects in place ( like manpower hiring, manpower training) You will be responsible for the team that operates our flagship workshops in the city; which is our main point for customer interaction. Delivering a seamless and superior customer experience through the team at workshops making sure the team is passionate and committed to delivering the best experience to our customers is a key ask of this role Drive service KPIs for the city Manage the day to day service operations;...
Posted 5 months ago
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