Telesales Exexcutive

Roles & Responsibility:- • CUSTOMER SERVICE:- Providing excellent customer service, including calling customers after delivery to ensure satisfaction  • SALES:- Upselling products and services, negotiating discounts, and making recommendations • COMMUNICATION:- Communicating efficiently with customers, and interacting with them on their level  • CUSTOMER RECORD:- Maintaining accurate customer records  • LEAD GENERATION:- Generating leads by establishing interest in future sales • SALES STRATEGIES:- Implementing sales strategies and collaborating with the sales team to achieve goals  • ADAPTABILITY:- Adapting to changing customer needs and market conditions • CUSTOMER SUPPORT:- Providing information about products and services, answering customer questions, and handling complaints  • POLICY MANAGEMENT:- Generate lead, Processing policy changes, renewals, and cancellations, and helping customers file policy documents  • SALES:- Recommending products and services, and forwarding customers to sales agents when needed  • CUSTOMER RELATIONS:- Maintaining strong customer relationships, and following up with customers to ensure satisfaction  • RECORD KEEPING:- Keeping records of customer interactions, complaints, and inquiries  LOCATION: Branch office- Building no. -48, Tower no. -1, 1st Floor Rama road, Kirti Nagar, New Delhi-110015, Near Kia Showroom, nearest metro- Satguru Ram Singhi Marg CONTECT NUMBER:- 9266877911 CONTECT PERSON:- PRERNA HR EXECUTIVE