Telesales Executive

Job Description

Job Title: Telesales Executive Location: Chennai-Porur(Warehouse) Job Type: Full-time Salary: ₹15,000 – ₹18,000 per month + Incentive (Based on experience). Gender Preference: Male or Female Experience: Freshers or Experienced (Training will be provided) Job Overview:We are looking for a dynamic and customer-focused Telesales Executive to join our growing team. The role involves managing both retail and wholesale customer interactions via calls, video calls, and WhatsApp, handling inquiries, providing product information, and converting leads into sales. The ideal candidate will be proactive, confident, and have excellent communication skills in Tamil (English is a plus). Key Responsibilities: ✅ Make outbound sales calls to potential and existing retail & wholesale customers. ✅ Handle inbound calls from customers regarding product details, availability, and order status. ✅ Conduct video calls for bulk/wholesale clients to showcase products live. ✅ Promptly respond to incoming WhatsApp messages from retail and wholesale customers. ✅ Share product images, videos, pricing, and offers through WhatsApp and follow up on inquiries. ✅ Understand customer requirements and provide personalized product recommendations. ✅ Generate and follow up on leads from previous inquiries and marketing campaigns. ✅ Record and update daily call logs, inquiry status, and conversion reports. ✅ Work closely with the dispatch and warehouse team for order coordination. ✅ Help maintain strong relationships with wholesale buyers for repeat business. ✅ Provide after-sales support and resolve any issues professionally. Requirements: Minimum Qualification: 12th Pass / Any Degree Excellent communication in Tamil; Basic English is an advantage Confident on phone and video calls Knowledge of using WhatsApp Business, basic smartphone handling, and call recording apps Sales-driven mindset with a polite and professional tone. Previous telesales/customer care/retail experience preferred (not mandatory). Basic computer and mobile tech knowledge (Excel, PDF sharing, etc.). Willingness to learn about multiple product categories. Work Details: Working Hours: 10:00 AM – 7:00 PM (with 1-hour break) Working Days: 6 days/week Location: On-site (Porur, chennai warehouse) Weekly off : Weekly one day off -(Week day Only,Week end - Working Must)