Telesales Executive

Company Description

NoBrokerHood, launched in 2018 as a subsidiary of NoBroker—India’s first prop-tech unicorn, is a cutting-edge community and visitor management system designed for gated societies. Trusted by over 48 lakh families across 25,000+ societies, it has become a market leader with a 50% market share. The platform offers services for administrators, guards, and residents, and includes features like home maintenance, property renting, and revenue generation opportunities for societies. With the prestigious Level 1 PCI-DSS Certification and compliance with GDPR, PDPB 2019, and ISO 27001 guidelines, NoBrokerHood ensures top-tier data privacy and security. Backed by a $5 million investment from Google, NoBrokerHood continues to grow and enhance secure and convenient community living.

Role Description

NoBrokerHood is seeking a dedicated Telecaller for a full-time, on-site role based in Bengaluru. As a Telecaller, you will engage with customers to provide exceptional service, address enquiries, and promote products or services. Daily responsibilities include making outbound calls, maintaining customer satisfaction, providing product-related information, and assisting in the resolution of customer queries. You will also support the sales team by contributing to revenue generation and customer onboarding processes.

Qualifications

• High school diploma or equivalent; Bachelor's degree in Business Administration or a related field is a plus.
• Proven experience in tele-calling or cold calling, lead generation, or inside sales.
• Excellent communication skills in English and Hindi
• Persuasive and confident communication style, with the ability to engage with customers effectively.
• Good listening skills and the ability to understand customer needs and identify opportunities.
• Strong customer service orientation, with the ability to build and maintain positive customer relationships.
• Proficiency in using CRM software and other relevant tools for lead management and reporting.
• Ability to work independently and as part of a team in a target-driven environment.
• Strong organizational and time management skills to handle multiple priorities and meet deadlines.
• Positive attitude, resilience, and a strong work ethic.

Pay: ₹9,434.00 - ₹32,374.55 per month

Work Location: In person