Patient Service Representative, Endocrinology - Salem/Hybrid Mass General Brigham - Salem Hospital

2.0 - 6.0 years

0 Lacs

salem, tamil nadu

On-site

As a Patient Service Representative at North Shore Physicians Group (NSPG), you will play a crucial role in supporting the operations of our community-based physician practices. Your dedication to administrative tasks will ensure that our teams provide a superior experience that exceeds the expectations of our patients. In this role, you will be responsible for scheduling appointments, obtaining Prior Authorizations from insurances for specific exams, and facilitating the check-in process during the patient's visit. Your ability to multitask, prioritize, and thrive in a high-volume outpatient setting will be essential to your success in this position. You will serve as the first point of contact for our patients, greeting them, answering their questions, and assisting with any necessary paperwork. Additionally, you will be responsible for handling incoming telephone calls, monitoring patient flow, and providing support to practice leadership, clinicians, and peers. To excel as a Patient Service Representative, we are looking for individuals with a positive attitude, innovative spirit, and genuine passion for healthcare. While 2 years of experience in a community-based medical practice is preferred, we also value candidates with Epic experience. Joining NSPG means being part of a team that is committed to clinical excellence, supportive practice environments, and opportunities for career advancement. If you are ready to bring your exceptional skills to this innovative practice and help drive medicine forward, we invite you to apply for the Patient Service Representative role at NSPG. Location: 331 Highland Ave, Salem, MA Schedule: Full-time, Day Shift Organization: North Shore Physicians Group (NSPG) Job Title: Practice Assistant/Patient Services Coord Date Posted: Aug 26, 2024,

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NURSE MANAGER The Institute for Family Health

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

The Nurse Manager role requires a registered nurse to oversee the clinical care of a designated patient care service area. Your responsibilities include assessing, planning, implementing, and evaluating processes, technology, personnel, and facility needs to ensure safe patient outcomes in a patient-centered environment. You must demonstrate knowledge of human growth and development principles and guide care teams in addressing patient/family needs based on age and specific requirements. Your duties include ensuring efficient patient flow, assisting providers in procedures and problem-solving, providing nursing care and health education, maintaining clinical inventory, and assisting with diagnostic procedures and treatment regimens. You will be responsible for identifying and planning the necessary resources for delivering care in the designated patient care area, communicating care area goals to the team, and overseeing staff management. Additionally, you will collaborate to create a quality improvement program, ensure compliance with regulatory standards, maintain infection control measures, keep staff informed of developments, and participate in problem-solving activities. Leadership and nursing meetings will be conducted under your facilitation, and you will ensure that the assigned patient care provider's capabilities align with patient/family healthcare needs. **Qualifications:** **Education Required:** - AAS/BS in Nursing or equivalent Bachelors Degree Preferred **Experience and Skills Required:** - Minimum of three (3) years experience in an Ambulatory/Medical Surgery/ER setting preferred - Minimum of two (2) years nursing experience - Ability to perform venipuncture, administer medications, and conduct immunizations - Experience in telephone triage and diagnosis procedures - Bilingual in Spanish preferred - Ability to provide quality care, guide nursing staff, plan, make decisions, organize, and direct others - Strong organizational, clinical, interpersonal, and problem-solving skills - Basic computer skills including typing proficiency **Licenses/Certifications Required:** - Licensed Registered Nurse in New York State - Current BCLS certification - Current Infection Control Certificate - Current Child Abuse Certificate This role demands a dedicated and skilled individual with a strong clinical background, leadership capabilities, and a commitment to quality patient care. If you meet the requirements and are ready to take on this challenging yet rewarding position, we welcome your application.,

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