As a Telecalling intern at Pratap Polysacks Limited, you will be a vital part of our team, connecting with customers and providing exceptional service. Your proficiency in English, Hindi, and Bengali will be utilized as you engage with a diverse customer base. Your knowledge of Microsoft 365 will help you navigate our systems efficiently, while your effective communication and interpersonal skills will ensure a positive customer experience.

Key Responsibilities

Make outbound calls to potential customers to promote our products and services.
Receive inbound calls from customers, addressing their queries and concerns promptly.
Maintain accurate and detailed records of customer interactions.
Collaborate with sales and marketing teams to maximize customer engagement.
Follow up with clients to ensure satisfaction and identify potential opportunities.
Provide feedback on customer trends and preferences to improve our services.
Continuously improve your communication skills to enhance customer interactions.

Join us at Pratap Polysacks Limited and be a part of a dynamic team dedicated to delivering excellent customer service.
About Company: Pratap Polysacks Limited is the largest manufacturer of ACP (Aluminium Composite Panels) in Eastern India. We are operating in Kolkata, West Bengal.

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Telecalling Internship in Kolkata