Telecalling

• Outbound Calling:Making a high volume of calls to potential customers to introduce products or services, explain their benefits, and generate interest.
• Inbound Call Handling:Answering incoming calls from customers, addressing their inquiries, and resolving their issues.
• Lead Generation and Qualification:Identifying and qualifying potential leads through conversations, gathering information, and assessing their needs.
• Sales and Conversions:Persuading customers to make purchases, schedule appointments, or take other desired actions based on the company's goals.
• Customer Relationship Management:Building and maintaining positive relationships with customers, ensuring their satisfaction, and addressing their concerns.
• Record Keeping and Reporting:Maintaining accurate records of all customer interactions, updating customer databases, and preparing reports on call activity and sales progress.
• Product Knowledge and Compliance:Staying updated on product information, company policies, and relevant regulations to provide accurate information and maintain compliance.
• Problem Solving and Complaint Resolution:Handling customer complaints and resolving issues effectively and professionally.
• Meeting Sales Targets:Working towards achieving individual and team sales targets and contributing to overall business objectives.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18,386.35 - ₹30,517.25 per month

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person