Telecalling Executive

Overview
We are seeking a motivated and enthusiastic Telemarketer to join our dynamic team. In this role, you will be responsible for reaching out to potential customers, promoting our products and services, and generating leads. The ideal candidate will possess excellent communication skills and a strong customer service orientation, enabling them to effectively engage with clients and provide them with valuable information.

Responsibilities

• Conduct outbound calls to prospective customers to promote products and services.
• Maintain accurate records of customer interactions and data entry into our systems.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly.
• Transcribe customer feedback and relay important information to the sales team.
• Assist in project coordination by scheduling follow-up calls and managing appointments using Outlook Calendar or Google Workspace.
• Collaborate with team members to develop effective telemarketing strategies.
• Maintain a professional demeanor while communicating with clients.

Skills

• Proficiency in QuickBooks is a plus for managing client accounts.
• Strong clerical skills with attention to detail for accurate data entry.
• Excellent customer service skills to foster positive client relationships.
• Ability to transcribe information quickly and accurately during calls.
• Experience in project coordination to assist in organizing campaigns effectively.
• Familiarity with Outlook Calendar and Google Workspace for scheduling purposes.
• Strong typing skills for efficient documentation of calls and customer interactions.

Join us as a Telemarketer, where your contributions will play a key role in driving our business forward while enhancing your professional skills in a supportive environment.

Job Type: Full-time

Schedule:

• Day shift

Language:

• English (Preferred)

Work Location: In person