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Telecaller

Lantrn Marketing

1 - 3 years

2 Lacs

Hyderabad

Posted:1 day ago

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Job Description

We are looking for an energetic, persuasive, and patient-focused Telecaller to join our customer experience team at our Skin & Hair Clinic. The primary responsibility is to handle inbound inquiries and prospective client calls to successfully schedule appointment walk-ins at our clinic. Your core objective is to build rapport, introduce our specialized skin and hair consultation services, and guide clients to visit our clinic in person.

Key Responsibilities:

  • Call inbound leads and handle prospective patient inquiries regarding skin and hair treatments.
  • Pitch the clinic’s consultation services and emphasize the value of meeting our specialists in person.
  • Focus on converting inquiries into confirmed, scheduled clinic walk-ins (no direct tele-sales required).
  • Maintain accurate call records, follow-up schedules, and appointment bookings in the clinic CRM.
  • Re-engage missed or cold leads to offer rescheduled appointment slots.

Key Requirements & Qualifications:

  • Language Skills: Fluency in both Telugu and English (Hindi is a plus).
  • Experience: 1–3 years in telecalling, inside sales, or patient/customer relations.
  • Preference: Prior experience calling for skin clinics, hair care/transplant centers, dermatology practices, or wellness facilities.
  • Strong verbal communication, active listening, and phone etiquette.
  • Persuasive communication style with a helpful, friendly demeanor.

Pay: ₹18,000.00 - ₹20,000.00 per month

Work Location: In person

Skills Required

Customer Experience Inbound Tele Sales CRM Telecalling Inside Sales Hair Care Customer service Voice process (calls) Lead generation and prospecting CRM tools Communication

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Job Type

Full Time

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Lantrn Marketing

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