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Ideal Tech Info logo

Telecaller

0 - 2 years

1 - 4 Lacs

Nasik

Posted:2 months ago| Platform: Naukri logo

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Skills Required

bpo customer complaints customer service customer care customer interaction outbound calling sales customer support voice process customer satisfaction outbound telesales outbound sales telecalling customer handling communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Ideal tech Info is looking for Telecaller to join our dynamic team and embark on a rewarding career journey Make outbound calls to customers to promote products and services, or follow up on recent purchases. Respond to customer inquiries and provide information about products and services. Resolve customer complaints and provide appropriate solutions. Keep records of all customer interactions and transactions, updating customer information in a database as necessary. Meet and exceed sales and customer satisfaction targets. Continuously improve product and service knowledge to provide accurate information to customers. Stay up-to-date with industry developments and maintain a working knowledge of competitor offerings. Follow all company policies and procedures, including those related to confidentiality and data security. Participate in training and development opportunities to improve skills and knowledge. Adhere to schedules and work efficiently under pressure to meet deadlines

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Ideal Tech Info
Ideal Tech Info
www.idealtechinfo.com

IT Services and IT Consulting

Nashik Maharashtra

11-50 Employees

5 Jobs

    Key People

  • John Doe

    CEO

  • Jane Smith

    CTO

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