Telecaller / Front Desk Executive

Job Title: Telecaller / Front Desk Executive (Lead Generation & Follow-up)
Location: Vadapalani, Chennai
Employment Type: Full-Time
Experience: 6 months to 1 year oftelecalling or front office experience

Salary Range: ₹10,000 – ₹12,000/month

Roles & Responsibilities:

• Call incoming leads from online ads, walk-ins, and referrals.
• Briefly explain services and schedule appointments with counsellors.
• Maintain call records, follow-up logs, and update lead status in CRM.
• Address basic queries over the phone and escalate potential clients to senior staff.
• Manage front desk responsibilities including greeting clients and walk-in registrations.
• Submit daily call reports and updates to the Branch Manager.

Qualifications & Requirements:

• 12th pass or above
• 6 months to 1 year of telecalling or front office experience preferred.
• Good communication in English, Tamil, and Hindi is a plus.
• Basic computer skills, especially MS Excel.

Incentive Structure (Adjustable):

• ₹500–₹1,000 per converted file (depending on file type).
• Monthly team bonus on achieving collective targets.
• Additional incentives for successfully converting marketing leads.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

• Day shift

Ability to commute/relocate:

• Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your Current CTC?
• What is your Expected CTC?
• What is your Notice Period?
• Current Location
• Have you handled Queries from inbound calls related to Overseas education?
• What should you do after completing a call with a potential client?

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• telecalling or front office: 1 year (Required)

Work Location: In person