Telecaller & Admission Counsellor

Role Overview

We are looking for an enthusiastic and persuasive Telecalling & Admission Counsellor to join our team. The candidate will be responsible for handling inbound and outbound calls, counselling prospective students, and guiding them through our Cyber Security training programs to help them make informed career decisions.

Key Responsibilities

• Make outbound calls to potential leads, students, and working professionals.
• Handle incoming inquiries and provide detailed information about Cyber Security training programs.
• Counsel students regarding career opportunities in Cyber Security and match them with the right course.
• Maintain and update the student database (CRM/Excel/ERP).
• Follow up regularly with interested candidates to achieve enrolment targets.
• Explain course features, benefits, duration, and fees in a clear and persuasive manner.
• Coordinate with the admissions and training team for smooth onboarding of students.
• Meet weekly/monthly admission targets and contribute to the growth of the training division.

Required Skills & Qualifications

• Bachelor’s degree (any discipline) – education background in IT/Management preferred but not mandatory.
• Prior experience in telecalling, sales, academic counselling, or admissions is an advantage.
• Strong communication and interpersonal skills (English + local language proficiency preferred).
• Ability to build rapport and handle objections effectively.
• Goal-oriented with a positive attitude and strong convincing skills.
• Knowledge of Cyber Security / IT domain (basic awareness) will be a plus.

What We Offer

• Attractive fixed salary + performance-based incentives.
• Opportunity to work with a growing Cyber Security training organization.
• Career growth in admissions, sales, and education counselling.
• Training on Cyber Security basics to support counselling activities.

Job Types: Full-time, Part-time, Contractual / Temporary, Freelance
Contract length: 6 months

Pay: Up to ₹20,000.00 per month

Expected hours: 18 per week

Expected Start Date: 01/10/2025