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0.0 - 1.0 years

1 - 2 Lacs

Gurugram

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Job description FRESHERS CAN ALSO APPLY Roles and Responsibilities Candidates has to handle the call center Team. Make the relationship with the bank Trained the employees to generate sales leads Managing partners with B2B business Build and maintain relationships with existing customers Meet or exceed monthly sales targets Handle customer inquiries and resolve issues Update customer records in CRM software Requirements Knowledge of Health Insurance. Excellent communication and persuasion skills Strong listening and problem-solving skills

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7.0 - 12.0 years

10 - 15 Lacs

Hyderabad

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Job Role: Team Leader Lead a team of Virtual Relationship Managers (VRM) responsible of service, sales, and profitability from assigned portfolio. Collaborating with fulfilment teams to ensure best in class conversion ratios. Ensure availability of trained manpower to maintain production at 100% capacity. Meet cost to income ratios as determined by Score card. Adherence to Standards of Performance. Meeting Customer Satisfaction index as measured through NPS surveys. Job Requirements: Graduate with 7+ years of experience or Post Graduate with around 5 years of experience, of which a min 3 years leading a team of 15+ Full Time Employees. People management skill essential. Experience in working in a tele-sales or relationship management in BFSI preferred. Certified in AMFI/IRDA. Good listening skills and strong communication abilities. Team Player. Job Role: VRM Officer To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them. Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Job Requirements: Should be a least graduate. No western line candidates to be scheduled, kindly hunt profiles residing near to Thane. Should not have employment gap for more than a month. Should have at least completed a year in current org. Better soft skills conversational skills and English versant scores 7+. Flexible to work on rotational week offs.

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7.0 - 12.0 years

8 - 14 Lacs

Kolkata

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Note before you apply: Candidates with relevant Experience in team handling BFSI Market is must ., preferably form Virtual sales, telesales management - portfolio management Excellent communication in English only can apply Should have good years of experience in sales team leading If you meeting the eligible criteria please share your cv to Ganesa HR Whatsapp 8056659888 (Mention Unit Manager) All the Best ! Unit Manager - Priority About OCC The endeavor of Outbound Contact Centre is to create best in class customer experience through effective use of innovative technology for a sustainable mutually beneficial relationship. As a part of Outbound Contact Centre, he/she would have to support the respective Line of Business to achieve and exceed dial targets through effective use of communication skills. The Axis Outbound Contact Channel will work and focus on a new age technology which will provide the customer with a new and unique banking experience in terms of customer service. Outbound Contact Centre envisages to provide a differential customer experience. AbouttheRole Job holder needs to manage an outbound team across various Banking products. Outbound Team will be in partner payroll. Job holder expected to manage around 15+ member team Key Responsibilities Drive Sales, Productivity,Cross Sell, Cost to Income, profitability and growth of channel. 1.Train and Manage team of 15+ strong telecallers who will be engaged in selling of products to existing customers of the bank. Unit Manager will be Managing the team of VRM Priority. 2. Develop and implement effective sales strategy to achieve business objectives. 3. Guide, coach and motivate teams across locations for improved performance. 4. Drive productivity of the team. 5. Analyze business numbers to identify opportunities and GAPS for corrective actions. 6.Ensure delivery of the sales targets assigned for the respective line of business. 7. Improve existing processes to enhance productivity and overall performance of the team. Qualifications Optimal qualification for success on the job is: Post Graduate with more than 6 years of relevant experience. Role Proficiencies For successful execution of the job, a candidate should possess the following: Sound knowledge of retail banking products and process. Knowledge of digital banking channels like, Internet Banking, Mobile App. Leadership skills, Inter personal skills, Analytical skills. AboutAxis Incorporated in 1994, Axis Bank is one of Indias most trusted banks & the third largest in the private sector. At Axis Bank, customer centricity has always been the foundation of our business. Our efforts to address the requirements of a diverse customer cross-section are powered by robust infrastructure, advanced technology, a comprehensive monitoring & control framework & a large talent pool. The Bank has a young & engaged workforce of over 60,000 employees, with an average age of 30 years. We are an equal opportunity employer & believe in empowering our employees by offering rich roles, learning opportunities & flexibility to chart their career, their way.

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0.0 - 5.0 years

6 - 7 Lacs

Mumbai, Gurugram, Delhi

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Join Planet Spark as an Sales Executive Drive growth by converting warm leads into enrollments. Thrive in a high-energy EdTech space, boost your career with elite training, and make an impact by empowering future-ready learners!

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3.0 - 6.0 years

3 - 4 Lacs

Noida

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Career-defining opportunity to work with India's leading, ICAI-recognized, and award-winning tax software company where your work directly empowers thousands of CAs and tax professionals nationwide. Apply Now: bit.ly/KDKHR Experience : 3 Yrs ( Core Sales) Possess Excellent Negotiation Skills. Excellent Hindi and English communication and understanding. Position Overview: We are seeking a highly motivated and results-driven Inside Sales Representative to join our dynamic sales team. The ideal candidate will be responsible for advancing the sales process, closing new business, and achieving/exceeding monthly target. Call - 7412077111

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0.0 - 3.0 years

3 - 5 Lacs

Chennai, Bengaluru

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About Infinity Learn: Infinity Learn, backed by Sri Chaitanya Education Group, is a hub of DIGITAL TALENT who are well equipped to define the futuristic approach for the learners. Our result-oriented and passionate team is committed to making the process of learning infinite and fun. We want to build INNOVATION READY TECHNOLOGY to make the best of online education. We value outcomes to constantly improve our processes and approach towards the ever-growing & evolving learners' community. We bring course design models that present the components of learning in a flexible course structure that gives students the option of attending sessions face to face, online or both. About the Role: Academic Counsellor (Inside Sales Role) is the face of Infinity Learn for all our students & parents and willhelp themunderstand how to leverage IL Platform for their learning. This is an individual contributor role in an employee oriented, high-performance environment that emphasizes on spreading the Infinity Learns unique way of learning. Roles & Responsibilities: Will have to do consultative outbound calls & follow-up calls on a daily basis with prospective students & their parents. Fix appointments and conduct demo sessions on a daily basis with prospective students& their parents. Understand Customer profiles & learning problems to explain implications of ineffective learning methods and create the need for Infinity Learn course offerings through a structured Counselling Session with the student and the parents. Handle Objections and Price Negotiation to generate Sales Revenue. Learn/Upgrade one’s own Product Knowledge, Sales Skills, and market understanding to achieveand exceed growing Sales target(s). Desired Skills: Have good communication skills in English and Hindi with professional presentation. Comfortable working with 6 days in a Fast-Paced Environment. The candidate should have broadband serviceand a laptop/desktop with functional audio/video plugins. Keen interest in education Target driven with a problem-solving approach Interested in mentoring students A knack for sales and positioning an idea Academic Qualification: Any graduate degree/ post graduate degree Working Days: 6 days working week (Monday – week off.) Note: Post joining, you are required to clear the CRT and OJT process.

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2.0 - 4.0 years

4 - 6 Lacs

Mumbai

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Job Title: Team Leader - Sales Department: Customer service Grade: O3 IC/PM: People Manager About SMFG India: SMFG India Credit Co. Ltd. (Formerly Fullerton India Credit Co. Ltd.) is registered as an NBFC - Investment and Credit Company (NBFC-ICC) with the Reserve Bank of India and is a member of SMBC Group. SMFG India Credit started its India operations in 2007 and today is a leading NBFC with a Pan India presence. Our primary services constitute financing of SME for working capital and growth, loans for commercial vehicles and two-wheelers, home improvement loans, loans against property, personal loans, working capital loans for urban self-employed, loans for rural livelihood advancement, rural housing finance and financing of various rural micro enterprises. Job Overview This job role will require the incumbent to manage a team of executives to generate leads, promote personal Loan offers, and ensure successful conversion of customers. To play a crucial role in driving productivity, efficiency, and adherence to quality standards within the team. Key Roles & Responsibilities Oversee the execution of outcall campaigns and promotions to generate leads from customers interested in Personal Loans. Ensure all calls are accurately tagged in the dialler and Customer Relationship Management (CRM) system for efficient tracking and follow-up. Coach and mentor team members to deliver effective pitches, providing end-to-end information about Personal Loan offers and converting leads into customers. Ensure team members have a comprehensive understanding of Personal Loan products, including terms, conditions, and eligibility criteria, to effectively address customer inquiries and concerns. Guide team members in assisting customers through the documentation process required to avail a loan, ensuring clarity and accuracy. Maintain up-to-date knowledge of loan policies, procedures, and compliance standards, and ensure team members adhere to them at all times. Coordinate with branch staff for document collection and processing of loan applications, facilitating a smooth and timely loan disbursal process. Monitor and track customer follow-up activities to ensure timely resolution of concerns or queries, and successful loan disbursal. Ensure team members are informed about any special offers or promotions available to customers and coach them on maximizing conversion opportunities. Actively participate in training sessions to enhance team members' product knowledge and customer service skills, fostering continuous learning and improvement. Stay updated on changes in policies, regulations, and processes related to personal loans, and disseminate relevant information to the team. Set clear performance targets and KPIs for the team, monitor performance closely, and provide regular feedback and coaching to drive performance improvement. Experience Required (In Years) Minimum - 2-4 years in Customer service as well as team handling in sectors such as banking, insurance and financial services Qualification Required Graduate/post graduate in any stream For more details, do visit www.smfgindiacredit.com

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1.0 - 6.0 years

3 - 6 Lacs

Thane, Hyderabad, Bengaluru

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Urgently we are hiring for Kotak Mahindra Bank Ltd. This is a permanent Bank On Roll / Pay-Roll Job. => This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. => This will be permanently working from office only (Not a Work From Home). ============================================================================== Job Designation : Virtual Relationship Manager- VRM (It's Outbound / Telesales Profile) Position Grade : Assistant Manager- M1 / Deputy Manager- M2 Job Location : Bangalore, Hyderabad & Thane (Mumbai) This is "Contact Centre Branch" (Non-Branch Banking) based Job, Eligibility Criteria : Must be at least minimum 1 year to 5 years of Sales Experience with Banking or Non-Banking both will be considered. Must be at least Graduate any stream. Must have good communication as well as Sales & Convincing skills. Age should be maximum 32 years. Male & both candidates can apply. Must be comfortable to work in (Bangalore location only) Job Description/Responsibility : To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Salary Package : Annual CTC 3.50 to 6.00 Lac per annum plus performance based Incentives. PF, Gratuity, Mediclaim & Insurance cover (as per policy). Other Job Benefits & Features : => Working Day-: 5 Days working in a week. => Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday. => Shift Timing-: This is a completely fixed day shift, the shift timing from 9.30 am to 6.30 pm. => This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. ----------------------------------------------------------------------------------------------------------------------------------------------------------- How To Apply : => Interested candidates need to apply via Naukri.com by clicking apply link on same the page or Need to forward the updated CVs / Resumes at: hr.careerem@gmail.com and mention in the subject line " Kotak-VRM-BG-282" or => Also can share updated CVs / Resumes via WhatsApp on: +91-964-385-3808 (Mention in the subject line " Kotak-VRM-BG-282" if your CV / profile got shortlisted with us we will contact you back. For Any kind of query or concern can contact us Strictly in between 10.00 am to 6.00 pm only Mob: +91-964-385-3808. Regards Career Empower (Hr-Team) On Behalf of Kotak Mahindra Bank

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1.0 - 5.0 years

2 - 2 Lacs

Noida, Mohali, Panchkula

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Profile - Admission Counsellor Exp. - min 6 mon in telesales Salary - 20k Edu - Graduate Noida Mohali Panchkula Role includes calling and convincing students for admissions in banking preparation courses. Must have good communication skills.

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0.0 - 5.0 years

1 - 4 Lacs

Cochin / Kochi / Ernakulam, Kerala, India

On-site

Onsite Admission Counsellor | Outbound Sales Consultant | Client Acquisition | Digital Media Coordinator ???? Entry-Level | Freshers Welcome ???? Onsite | Salary: 15000/per month Location : Kochi We're hiring energetic and driven individuals for exciting roles in admissions, sales, client acquisition, and digital media. If you're passionate about communication, ready to learn, and eager to grow in a fast-paced environment we want you! Roles Available: Admission Counsellor (Onsite) Outbound Sales Consultant Client Acquisition Executive Digital Media Coordinator Who Can Apply: Freshers, or recent grads Excellent communication skills Basic knowledge of social media (for media coordinator role) Willingness to learn and grow Immediate joiners preferred Perks: ? Fixed Salary + Incentives ? Growth Opportunities ? Training & Mentorship ???? Apply now and kickstart your career! [HIDDEN TEXT]

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2.0 - 3.0 years

1 - 3 Lacs

Hyderabad

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Responsibilities: Lead Generation and Sales: Contact potential customers via phone to introduce Vector Systems' products and services. Generate leads and convert them into sales by explaining product features and benefits. Follow up on sales inquiries and maintain regular contact with clients. Client Relationship Management: Build and maintain strong relationships with existing and potential clients. Provide exceptional customer service by addressing customer queries and offering solutions to their concerns. Target Achievement: Meet or exceed monthly and quarterly sales targets through effective telephonic communication. Ensure consistent achievement of sales goals by following sales scripts and processes. Reporting and Documentation: Maintain accurate records of client interactions, sales activities, and progress in CRM systems. Prepare and submit regular sales reports to the team leader or sales manager. Continuous Improvement: Stay updated on product knowledge and sales techniques through regular training sessions. Learn and apply new sales strategies to improve performance and results. Qualifications: Experience: 2-3 years of experience in tele sales or customer service, preferably in a technical or related industry. Proven track record of meeting or exceeding sales targets. Skills: Excellent verbal communication skills in English and local languages. Strong persuasive and negotiation skills. Ability to handle customer objections and close sales efficiently. Good organisational and time management skills. Education: Bachelors degree in any discipline. Qualification: Any graduate Monday to Saturday Work from office 9:30 am to 6:30 pm.

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0.0 - 3.0 years

1 - 3 Lacs

Gurugram

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Frankfinn Aviation is hiring Tele Counsellors (Domestic) for its Gurgaon office. Role includes outbound calls, lead generation, and student counselling. Freshers with good Hindi-English skills can apply. Fixed Sunday off.

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1.0 - 5.0 years

2 - 4 Lacs

Tamil Nadu

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Key Responsibilities : Lead Generation and Prospecting : - Identify potential customers through lead lists, referrals, and market research. - Reach out to prospective customers via phone calls to introduce products or services. - Generate interest and schedule appointments for follow-up meetings or demonstrations. Sales Calls and Presentations : - Conduct outbound calls to potential clients to present products or services. - Explain product features, benefits, and pricing to prospective customers. - Address customer questions, objections, and concerns effectively. Sales Conversion : - Follow up with leads to convert them into customers. - Close sales deals by negotiating terms, finalizing contracts, and processing orders. - Achieve and exceed individual and team sales targets and performance metrics. Customer Relationship Management : - Build and maintain positive relationships with customers to encourage repeat business. - Provide excellent customer service by addressing customer needs and resolving issues. - Maintain accurate and up-to-date records of customer interactions and sales activities. Sales Reporting and Analysis : - Track and report on sales performance metrics including call volume, conversion rates, and sales revenue. - Prepare and submit daily, weekly, and monthly sales reports to management. - Analyze sales data to identify trends, opportunities, and areas for improvement. Market Research : - Gather market intelligence to understand customer preferences, industry trends, and competitive landscape. - Provide feedback to the product development team based on customer input and market research. Collaboration with Team : - Work closely with the sales team to align strategies and share best practices. - Participate in team meetings, training sessions, and sales strategy discussions. - Collaborate with marketing and other departments to support sales initiatives. Compliance and Documentation : - Ensure all sales activities comply with company policies, legal regulations, and industry standards. - Maintain accurate and detailed records of customer interactions, sales transactions, and follow-up actions.

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0.0 - 2.0 years

2 - 6 Lacs

Mumbai, Bhandup

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Generate leads and identify potential customers through cold calling and other sales techniques Meet and exceed sales targets on a monthly basis Provide excellent customer service and support to customers Keep up-to-date with industry trends and product knowledge Collaborate with other members of the sales team to achieve overall sales goals Communicate effectively with both potential and existing customers, building strong relationships. Requirement Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong negotiation and closing skills Ability to multitask and prioritize tasks effectively Proficient in Microsoft Office and CRM software

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5.0 - 7.0 years

2 - 3 Lacs

Kolkata

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1) Making outbound calls to potential customers. 2) Presenting products or services and answering customer questions. 3)Persuading customers to make a purchase, 4)Following up with leads and closing deals. 5) Building and maintaining strong customer relationships Job Responsibilities: Make outbound calls to prospective customers and explain products/services. Handle inbound queries and assist customers with relevant information. Maintain and update the customer database with accurate information. Follow up with potential customers to convert leads into sales. Meet daily/weekly/monthly sales targets. Job Responsibilities: Lead and manage a team of Telecallers/Sales Executives for B2B & B2C sales. Set and monitor sales targets, ensuring team performance meets business goals. Train, mentor, and motivate team members to improve efficiency. Develop strategies to increase customer acquisition and retention. Work closely with marketing and operations teams to streamline processes.

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0.0 - 3.0 years

2 - 5 Lacs

Mumbai, Andheri East

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Immediate Joiner App Sales Executive roles and responsibilities: Prospecting: Identify potential leads through research, cold calling, and other outreach methods. Client Engagement: Communicate with prospective clients to understand their needs, present our products/services, and tailor solutions to meet their requirements. Sales Executive Presentations: Deliver compelling sales presentations to showcase the value and benefits of our offerings. Objection Handling: Address client objections and concerns effectively, working to overcome objections and close deals. Sales Targets: Meet or exceed monthly and quarterly sales targets and quotas. Pipeline Management: Maintain an organized and updated sales pipeline, keeping detailed records of client interactions and progress. Market Research: Stay informed about industry trends, market conditions, and competitors to identify new opportunities. Collaboration: Collaborate with the sales team and other departments to ensure a seamless customer experience. Qualifications: Proven experience in outbound sales or a similar role is preferred. Strong communication and interpersonal skills. Self-motivated with a results-oriented mindset. Excellent negotiation and persuasion skills. Sales executive skills and mindset Ability to work independently and as part of a team. Familiarity with CRM software is a plus. Willingness to learn and adapt to new sales techniques and tools. Upon consistent performance, an employee can earn up to 40-75% of Salary as their monthly incentive Quarterly salary hike on the basis of performance. Other Benefits Since the targets are reasonable and achievable, employee gets to enjoy Job Stability despite it being a target-oriented role. Opportunity to earn Higher Income with the help of our lucrative incentive structure Few of the major factors which differentiates this profile from any other sales job are: (i) Complete Desk Job (ii) No Cold Calling involved, its much more than a telecaller job! (iii) Leads are provided directly making it easier to have a clientele Experience: 6 months to 3 years Job Location: Andheri East, Mumbai

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10.0 - 20.0 years

25 - 40 Lacs

Thane, Hyderabad

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We Are Hiring for Senior Leadership Roles in Virtual Sales We are looking for dynamic professionals to lead and grow our VRM teams. Position: Regional Head / Unit Head Virtual Relationship Management (VRM) Channel Organization: Leading Private Bank Location: Thane, Hyderabad Candidates with relevant experience willing got relocate can also apply Key Responsibilities: Lead and mentor a high-performing VRM team Drive recruitment, training, and performance management Ensure achievement of sales targets and revenue goals Strengthen HNI client engagement through joint calls and relationship management Coordinate with Liabilities, Assets, Forex, Wealth, Insurance and Cards teams for seamless business delivery Drive digital adoption and ensure adherence to quality standards Implement data-driven sales strategies and monitor results Manage team attrition and foster a high-performance culture Skills and Experience: 10 to 20 years in phone banking, telesales, or VRM Channel in Banks Proven track record of achieving sales and business targets Strong leadership, coaching, and team management skills Age below 40 years Interested candidates can WhatsApp or call anandhi@avglobaladvisory.com

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5.0 - 9.0 years

3 - 10 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Responsibilities Measure identified KPIs Always strive towards meeting sales quota Track and document calls and sales Update client records Prepare and present achievements and KPIs Work with key stake holders internally to complete the sale process Build Internal n External relationships Manage all inbound leads generated through marketing activities Technical and Professional Requirements: Tele-sales Representative requirements and qualifications 5-6 years of experience as Tele-sales Representative or similar sales role Proven record of meeting sales quota in a consistent manner Hands on experience with sales tools such as CRM software Ability and willingness to learn about products and services specifications and benefits Patient and friendly personality to be able to dial 100-120 prospect numbers on a daily basis Team player Good time-management skills Great interpersonal, communication, presentation, and negotiation skills Account Management skills, Relationship Building skills BSc/BA is a plus

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1.0 - 5.0 years

1 - 3 Lacs

Kolkata

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Role & responsibilities Qualification: 12th pass or graduate Language: Fluent in Hindi and English Job Description: We are looking for a female Tele sales Executive who will generate sales through telephone calls. The candidate must have minimum 1 year of experience in tele-sales. Interview will be face to face Interested candidate share your updated resume amrita.singh@manpower.co.in

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3.0 - 6.0 years

7 - 11 Lacs

Noida

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We are seeking a highly skilled and motivated Business Manager to join our dynamic tele sales team. The ideal candidate will be responsible for overseeing daily operations, driving business growth, and ensuring efficiency and effectiveness across various departments. This role requires a strategic thinker with strong leadership abilities and a proven track record in Tele Business Management. Job Responsibilities: The position holder will be managing a team of 20-30 individuals. Accurately plan, forecast, and achieve fortnightly, monthly client retention targets in the assigned set of clients. Build and manage productive, professional relationships with clients. Hire, Train, and Retain your team. Formulate their developmental plan and ensure fulfilment of their training needs. Ensure prompt resolution of client complaints. Assist the field sales team in achieving revenue and client retention targets by systematic follow-up & time bound closures. Daily 08-10 meaningful telephone/video calls with client. Key Skills: Client handling and application of Tele-sales techniques. Quick thinking and problem-solving. Verbal communication with active listening. Vision and foresight to create new opportunities for customers. Team Management & Interpersonal skills. Data Interpretation & Reports Management.

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2.0 - 6.0 years

2 - 6 Lacs

Pune

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Provide accurate and updated information about various academic and professional programs (Online MBA, Certification Courses, etc.) Handle inbound/outbound calls and follow up on inquiries Understand the career goals and educational background of students and offer suitable program recommendations Assist students in the admission/enrolment process and ensure timely documentation Maintain records of student interactions and keep CRM systems up to date Achieve monthly targets for student enrolments and conversions Collaborate with the marketing and academic teams for campaign feedback and lead quality improvement Preferred candidate profile Bachelors degree (Any Graduate) 2-6 years of experience in educational counselling, admissions, or edtech sales Excellent communication and interpersonal skills Strong convincing ability and problem-solving approach Familiarity with CRM tools

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0.0 - 3.0 years

1 - 4 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Duties and Responsibilities We are looking people who are target-driven and passionate about B2C sales. The ideal candidate should Be self-driven and have the ability to work in an outbound Inside sales environment Have the ability to drive Monthly, Quarterly, and Annual Sales Quota achievement. Proactively identify cross-selling/up-selling opportunities with existing customers Solicit references through the existing customer base to increase the sales pipeline Understand customer requirements and pass on insights toward product portfolio improvement based on the customer interaction and feedback Manage pre-sales to post-sales support activities for the assigned products/geographies and ensuring the highest customer satisfaction Bachelor's degree in business or related field. Prior experience in BFSI/ Edtech / B2C environment would be an added advantage Our ideal candidate 0 to 3 years of experience in inside sales /outbound calls experience Must have calling skills, selling to Company executives/ Professionals for B2C products, domain Knowledge Strong verbal skills with consultative professional business acumen Experience in all areas of business development from lead generation to scheduling meetings with stakeholders Interest and ability to learn concepts quickly Comfortable working on MS excel and CRM tools like Salesforce Keep thorough records of customer interactions and provide quarterly projections on a weekly basis.

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1.0 - 6.0 years

3 - 4 Lacs

Mumbai, Thane, Navi Mumbai

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Urgently we are hiring for Kotak Mahindra Bank Ltd. This is a permanent Bank On Roll / Pay-Roll Job. => This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. => This will be permanently working from office only (Not a Work From Home). ============================================================================== Job Designation : Virtual Relationship Manager- VRM (It's Outbound / Telesales Profile) Position Grade : Assistant Manager- M1 / Deputy Manager- M2 Job Location : Wagle Estate (Thane-West). This is "Contact Centre Branch" (Non-Branch Banking) based Job, Eligibility Criteria : Must be at least minimum 1 year to 5 years of Sales Experience with Banking or Non-Banking both will be considered. Must be at least Graduate any stream. Must have good communication as well as Sales & Convincing skills. Age should be maximum 32 years. Female candidates will be proffered, Male candidates also can apply. Must be comfortable to work in (Thane-West location) Job Description/Responsibility : To exclusively handle Wealth/Privy Outbound calls- schedule equivalent experience profiles from other competitors. Differentiated training to make them universal phone banking officers cross training in cards, liabilities, assets. This skill will also do sales with assigned customer based mapped to them Measure of outcomes NPS, Service Level, Service Quality and Sales. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Salary Package : Annual CTC 3.00 to 4.50 Lac per annum plus performance based Incentives. PF, Gratuity, Mediclaim & Insurance cover (as per policy). Other Job Benefits & Features : => Working Day-: 5 Days working in a week. => Two Weekly offs: One fixed off on Sunday and another one is any of Weekday/Saturday. => Shift Timing-: This is a completely fixed day shift, the shift timing from 9.30 am to 6.30 pm. => This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. ----------------------------------------------------------------------------------------------------------------------------------------------------------- How To Apply : => Interested candidates need to apply via Naukri.com by clicking apply link on same the page or Need to forward the updated CVs / Resumes at: hr.empowerdesk@gmail.com and mention in the subject line " Kotak-VRM-280" or => Also can share updated CVs / Resumes via WhatsApp on: +91-964-385-3808 (Mention in the subject line " Kotak-VRM-280" if your CV / profile got shortlisted with us we will contact you back. For Any kind of query or concern can contact us Strictly in between 10.00 am to 6.00 pm only Mob: +91-964-385-3808. Regards Career Empower (Hr-Team) On Behalf of Kotak Mahindra Bank

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1.0 - 6.0 years

2 - 3 Lacs

Noida, Mumbai, Thane

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Urgent hiring for Kotak Mahindra Bank Ltd. For the Post of Video KYC Officer (V-KYC) for Noida & Thane-(West) Locations. => This is permanent job on roles of the Kotak Mahindra Bank Ltd. with fixed salary + high incentives. => Be part of fastest growing digital sales channel in financial services industry. => This will be permanently working from office only (Not a Work From Home). ========================================================================= Job Designation: Video KYC Officer (V-KYC) Role Category: Customer Services (Inbound- Video Call & Voice Process) Job Grade: Assistant Manager M-1 Job Locations: Thane -West (Wagle Estate) And Noida (Sec-16 & Sec-125) Location. Payroll: This is Permanent Bank Payroll job of the Kotak Mahindra Bank Ltd. Eligibility/Experience Criteria: # Candidate must be carrying at least 6 Month of experience in KYC Documentation & Customer Service (Inbound) with sales into Banking & BFSI sectors. # Other than Banking or BFSI like any Customer Service Inbound & Outbound with Sales, Branch Sales or relevant to our this Job Deception also can apply. Job Description & Responsibility: Handle inbound Video calls of the customers to complete the full KYC. Verify the details submitted by the customer while opening the account and Documents submitted are matching. Ensure KYC is completed by the right party only. Should maintain a good relationship with the customer throughout the KYC process. Cross-sell other banking products. Give complete and correct information on all the products pitched to the customer. Take call backs in case the customer is busy and ensure the follow up is done on time. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Meet targets on conversion and Cross selling as defined from time to time. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Shifts Timings & Offs: => Working Day-: 6 Days working in a week. => Weekly offs: One fixed off on Sunday and 2nd & 4th Saturday rotational off. => Shift Timing for Male-: Any of 9 Hours Shifts can be offered from 7.00 AM to 11.00 PM. (No Night Shift). => Shift Timing for Female-: Any of 9 Hours Shifts can be offered from 7.00 AM to 8.00 PM. (No Night Shift). => This is "Contact Centre Branch" (Non-Branch Banking) based Job, => This is completely In-house / Office-based profile, No customer Visit, No face to face interaction, No field work. Candidate Desire Profile: Must be Good Communication skills Verbal & Written. Good listening skills and strong communication abilities. Flexible to get scattered 6 Week Offs in a month with 9 hours with late evening shifts. Age should be 20-30 years only (Male & Female Both can apply). Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Team player Candidate must be able to work effectively with all levels of the organization. Salary Package: => Annual CTC of Rs.2.75 to 3.40 Lac per annum plus performance based high Incentives. (Monthly In-hand/Net Salary would be 17000/- to 25000/- per month. => Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy). Education Qualification: => Minimum Graduate with any stream Or => Post Graduate with any stream. How To Apply : => Interested candidates need to apply on same or Send / forward CV's/Resumes at : hr.careerem@gmail.com | And write in the subject line "Kotak-V-KYC-291" If your CV / profile got shortlisted with us then we will contact you back. Regards Career Empower (Hr-Team)

Posted 1 month ago

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1.0 - 6.0 years

2 - 4 Lacs

Mumbai, Thane, Navi Mumbai

Work from Office

Urgent hiring for Kotak Mahindra Bank Limited. For the Post of Phone Banking officer (PBO) For Thane-(West) Location. => This is permanent job on roles of the Kotak Mahindra Bank Ltd. with fixed salary + high incentives. => Be part of fastest growing digital sales channel in financial services industry. => This will be permanently working from office only (Not a Work From Home). ================================================================================= Job Designation: Phone Banking Officer Job Grade: Assistant Manager-M1 / Deputy Manager-M2 Job Locations: Thane-West (Maharashtra) This is "Contact Centre Branch" (Non-Branch Banking) based Job, Completely In-house / Office-based profile. Must be Experience: # Must be having at least 1 Year of experience into any kind of Customer Service with Voice/Calling with BPO, IT, Banking, BFSI & any other industry can also apply. # Fresher candidate with Good Communication skills also can apply). Job Description: Must be excellent communication skills Verbal & Written. Good listening skills and strong communication abilities. Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts. To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction. To identify and convert the opportunities for cross selling (banking product) on customer's call. Responsible for quality communication and customer servicing within laid down productivity and service benchmarks. Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues. Complete the logs specified by the process (End-of-day target). Adherence to Information Security norms & quality process norms. To be aware of and comply with any updates about the process. Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance. Shifts Timings & Offs : => Shift Timing- This is 24x7 based rotational shift, Should be comfortable to work in night shift also. => Weekly 5 days of working and any of 9 Hours Shifts can be offered. => For Females: Any of 9 Hours Shifts can be offered from 7.00 AM to 8.00 PM. (No Night Shift). => Two Weekly offs Two rotational weeks off (You may need to work on Sundays and Holidays as well). Candidate Desire Profile: Must be excellent communication skills Verbal & Written. Good listening skills and strong communication abilities. Flexible to get scattered 8 Week Offs in a month with 9 hours with late evening and night shifts. Age should be 20-30 years only. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity. Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers. Team player Candidate must be able to work effectively with all levels of the organization. Salary Package: Annual CTC of Rs.2.75 to 4.25 Lac per annum plus performance based high Incentives. Plus PF, Gratuity and Mediclaim & Insurance cover (as per policy). Education Qualification: Minimum Graduate with any stream Or Post Graduate with any stream. Hoe To Apply : => Interested candidates need to apply via Naukri.com by clicking apply link on same the page or N eed to share updated CV's/Resumes at : hr.careerem@gmail.com | And write in the subject line "Kotak-PBO-278" or => Also can share updated CVs / Resumes via WhatsApp on: +91-96436-87646 (Write in the subject line "Kotak-PBO-278" if your CV / profile got shortlisted with us we will contact you back. For Any kind of assistance or query call us: Between 10.00 am to 5.00 pm only (do not call beyond the timings) Mobile Number +91- 96436-87646. Regards Career Empower (Hr-Team) On Behalf of Kotak Mahindra Bank

Posted 1 month ago

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