Tele Calling Executive

Role: Telecalling Executive
Institution: Prathyusha Engineering College (An Autonomous Institution)
Department: Admissions & Marketing
Experience Required: 5+ Years
Employment Type: Full-time

Job Summary
We are looking for an energetic and articulate Telecalling Executive to reach out to prospective students and parents, share information about our engineering programmes, and generate quality admission leads. The role involves making outbound calls, handling inbound enquiries, and following up consistently to support the admissions team in achieving enrolment targets.

Key Responsibilities

• Make outbound calls to prospective students and parents using the lead database provided.
• Attend inbound calls and respond to enquiries about courses, eligibility, fees, scholarships, hostel, transport, and placements.
• Explain the college’s strengths, facilities, and admission process clearly and courteously.
• Follow up with interested leads through calls, WhatsApp, SMS, and email until they are handed over to the counsellor or converted.
• Schedule campus visits, counselling sessions, and meetings with the Admission Counsellor.
• Update lead status, call outcomes, and follow-up dates in the CRM or Excel sheets daily.
• Achieve the daily and monthly targets for calls, qualified leads, and campus visits.
• Share feedback from students and parents with the admissions team to improve outreach.
• Support admission drives, events, and campaigns with calling and coordination.
• Maintain confidentiality of student and parent data.
• Required Qualifications
• Any Bachelor’s degree (B.Com/BBA/B.Sc/B.A. or equivalent); Higher Secondary with relevant experience may also be considered.
• 5+ Years experience in telecalling, tele-sales, or customer service, preferably in education or admissions.

Skills & Competencies

• Clear, confident, and pleasant telephone communication in Tamil and English (Telugu/Hindi is an added advantage).
• Good listening, persuasion, and objection-handling skills.
• Basic computer skills, including MS Excel, Word, and email.
• Familiarity with CRM tools is an advantage.
• Ability to make a high volume of calls with patience and a positive attitude.
• Strong follow-up discipline and time management.
• Target-oriented, with a team-player mindset.

How to Apply: Send your updated resume to marketing@prathyusha.edu.in with the subject line “Application for Telecalling Executive” .

Pay: ₹25,000.00 - ₹45,000.00 per month

Experience:

• Telemarketing: 5 years (Preferred)

Work Location: In person