Tele Calling Associate

Banshi Professional & Management Services Private Limited is a trusted legal consulting firm offering simplified, reliable, and cost-effective legal solutions. We help individuals and businesses resolve their legal matters with clarity and professionalism. We are currently looking for a Telecalling Associate who can engage potential clients over phone calls and assist them with our legal services.

Key Responsibilities:

• Make outbound calls to prospective clients and explain our legal services
• Handle incoming calls and respond to client queries promptly and professionally
• Understand client needs and guide them through appropriate legal services
• Maintain a record of calls, inquiries, and follow-ups
• Share qualified leads with the legal team for further consultation
• Follow up with clients to ensure documentation and service progress
• Maintain confidentiality and handle sensitive client information with care
• Meet daily/weekly calling and conversion targets

Requirements:

• Minimum 12th pass or graduate in any field
• Freshers can also apply
• Strong verbal communication skills in Hindi, English, and Bengali
• Confident, polite, and persuasive on calls
• Basic computer skills and familiarity with MS Office is preferred
• Prior experience in telecalling or customer service is a plus
• Ability to understand and explain basic legal services (training will be provided)

Benefits:

• Fixed salary + performance-based incentives
• On-the-job legal training and support
• Growth opportunities within the legal and client servicing domain
• Supportive and professional work environment

To Apply:
Send your resume to WhatsApp at 6290373420
Office Timing: 10:00 AM to 07:00 PM
Location: First Floor, SDF Building, 211, Banshi, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Job Types: Full-time, Permanent, Fresher

Pay: ₹9,000.00 - ₹12,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
• Provident Fund

Schedule:

• Day shift
• Fixed shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person

Application Deadline: 23/07/2025
Expected Start Date: 24/07/2025