Tele Caller

Job Summary

We are looking for confident and customer-oriented Telecalling Executives to connect with prospective customers, generate leads, and schedule appointments for Mortgage Agents. The ideal candidate should have excellent English communication skills, a professional telephone manner, and the ability to engage potential customers and achieve calling targets.

Key Responsibilities

• Make outbound calls to prospective customers and leads.

• Generate, qualify, and maintain leads through telecalling.

• Understand customers basic mortgage and financing requirements.

• Explain Mortgage Assurance services clearly and professionally.

• Schedule appointments for Mortgage Agents.

• Follow up with prospective customers through calls and messages.

• Handle basic customer queries and objections effectively.

• Maintain accurate lead and customer information in the CRM.

• Achieve daily, weekly, and monthly calling, lead generation, and appointment targets.

• Coordinate with the sales and mortgage teams to support lead follow-up and conversion.

• Maintain professional communication with all prospective clients.

• Track and report daily outbound calls, qualified leads, appointments, follow-ups, conversions, and target achievement.

Desired Candidate Profile

• 0 2 years of experience in telecalling, telesales, customer service, or lead generation.

• Freshers with excellent communication skills are welcome to apply.

• Graduate qualification preferred.

• Excellent English communication and interpersonal skills.

• Confident, professional, and courteous telephone etiquette.

• Comfortable making outbound calls and interacting with new customers.

• Strong persuasion, sales, follow-up, and objection-handling skills.

• Basic knowledge of MS Office, CRM tools, and internet applications.

• Ability to work with targets and maintain accurate records.

• Positive attitude, willingness to learn, and a customer-focused approach.

• Experience in banking, mortgages, insurance, or financial services will be an advantage.