Tele Caller Executive

2 years

2 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Core Responsibilities:

  • Outbound Calling: Contact potential customers to introduce products/services, explain features, and persuade them to buy or schedule appointments.
  • Inbound Call Handling: Address incoming calls from existing or potential clients, answering questions, resolving issues, and providing support.
  • Lead Management: Generate leads, follow up on prospects, and ensure smooth handover to the sales team.
  • Customer Data Management: Accurately record interactions, update customer contact details, and maintain detailed call logs in databases (CRM).
  • Feedback Collection: Gather customer insights, grievances, and suggestions to relay to relevant departments for service improvement.
  • Sales Targets: Work to achieve daily, weekly, or monthly targets for calls, leads, or sales.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Experience:

  • Telecommunication: 2 years (Required)

Language:

  • HINDI (Required)

Work Location: In person

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