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Tele Caller Executive

Plyneer Industries

0 years

2 - 3 Lacs

Richmond Town, Bengaluru, Karnataka

Posted:2 weeks ago| Platform: SimplyHired logo

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Skills Required

Sales Customer service English In-person Communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

Outbound Calling & Lead Handling
Make daily outbound calls to potential and existing leads.
Identify customer needs, qualify leads, and collect relevant details.
Follow call scripts and maintain a professional tone.
CRM Management (Zoho)
Update and maintain lead data accurately in Zoho CRM.
Ensure follow-up statuses, lead stages, and comments are regularly updated.
Coordinate with the sales team by passing qualified leads in real-time.
Appointment Scheduling
Fix video shoot appointments with customers for testimonial and product demo shoots.
Coordinate timings between customers and in-house videographer.
Ensure reminders are sent and confirmations received.
Reporting & Documentation
Maintain a daily call log and share status reports with the sales and marketing teams.
Track video shoot appointments and completion status.

Requirements:

Proven experience in tele calling, customer service, or CRM handling.
Familiarity with Zoho CRM (preferred).
Good communication skills in English and regional language(s).
Organized, detail-oriented, and proactive.
Ability to multitask and handle coordination with internal teams and external clients.

Job Type: Full-time

Pay: ₹20,000.00 - ₹26,000.00 per month

Benefits:

Cell phone reimbursement

Schedule:

Day shift
Fixed shift

Language:

Hindi (Preferred)
English (Preferred)
Kannada (Preferred)

Work Location: In person

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