Tele Caller Executive

0 - 2 years

1 Lacs

Posted:12 hours ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a Tele calling to join our team at Mrcy Groups to handle customer calls, provide exceptional customer support and resolve queries related to Solar Customer Convincing. The role offers an attractive in-hand salary of ₹9000 - ₹10000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Job Types: Full-time, Permanent

Pay: ₹9,000.00 - ₹10,000.00 per month

Schedule:

  • Day shift
  • Monday to Friday

Supplemental Pay:

  • Overtime pay

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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