1 - 2 years

1 - 2 Lacs

Posted:10 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

We are seeking a motivated and confident tele caller to join our team. The ideal candidate will be responsible for making outbound calls to potential and existing customers, handling inbound inquiries, promoting products or services, and generating leads or sales.

Key Responsibilities:

  • Make outbound calls to prospective customers to promote products/services.
  • Handle inbound calls and respond to customer inquiries effectively.
  • Generate leads and set up appointments for sales team (if applicable).
  • Explain product features, pricing, and benefits to customers.
  • Maintain customer database and update call records in CRM systems.
  • Follow up on leads and conversions as per timelines.
  • Handle customer objections or complaints with professionalism.
  • Provide feedback to team leaders/managers on customer trends or issues.

Qualifications and Skills:

Qualification: Any degree

Experience : 1-2 years

Languages: English & Hindi (Required)

Good listening and interpersonal skills.

Basic computer knowledge and familiarity with CRM tools is a plus.

Positive attitude and goal-oriented approach.

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Paid time off

Experience:

  • Telecalling: 1 year (Preferred)

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

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