About the job: Key responsibilities: 1. Provide first-line and second-line support for ChargeZone's charging management software, mobile applications, and cloud platforms. 2. Troubleshoot software issues related to EV charging station connectivity, mobile apps, dashboards, and internal IT systems. 3. Support user account management, access permissions, and application configurations. 4. Monitor system logs, escalate issues to L3/engineering teams when required, and track resolutions. 5. Maintain and update documentation and knowledge base for common support queries. 6. Provide training and guidance to internal teams on software usage and best practices. Who can apply: Only those candidates can apply who: are Computer Science Engineering students Salary: ₹ 2,40,000 /year Experience: 0 year(s) Deadline: 2025-09-19 23:59:59 Skills required: MS-Excel, Effective Communication and Software Development Life Cycle (SDLC) Other Requirements: Bachelor’s degree in Computer Science, Information Technology, or related field. About Company: Charge Zone is the fastest growing EV startup, with an integrated technology and engineering capabilities to build EV Charging Networks, specializing in high-speed charging networks for electric buses/trucks and electric cars across the enterprise and the retail network on both dedicated and opportunity-based charging using smart-grid networks. Headquartered at Vadodara (Gujarat, India), we have spearheaded the fastcharging infrastructure with indigenous development of the technology of mobile-app and CMS with firmware/web-socket cloud-based computing for super-fast EV charging. ChargeZone is on a green mission to establish one million charging points across important markets of EVs in India for all 4W categories of vehicles including cars, buses and trucks.