Key Responsibilities: 1. Counsel prospective students about the UG/PG program, including eligibility criteria, research areas, and career prospects. 2. Follow up on inquiries and convert leads into enrolments. 3. Meet and exceed assigned admission targets within specified deadlines. 4. Guide candidates through the entire admissions process, from inquiry to enrolment, ensuring a smooth and transparent experience. 5. Regularly follow up with leads, ensuring timely communication and updates on the status of their application. 6. Maintain accurate and updated records of leads and applicants in the CRM system. Required Skills: Strong interpersonal and communication skills, with the ability to build rapport with students, parents, and educators. In-depth knowledge of educational programs, universities, career paths, and application processes. Excellent active listening and empathy skills to understand students' needs and concerns. Ability to assess students' strengths, interests, and career goals to provide tailored guidance. Strong organizational and time-management skills to handle multiple counseling sessions and administrative tasks. Proficiency in MS Office and other CRM Software for documentation and reporting. Problem-solving ability and the capacity to offer solutions for students facing challenges. Knowledge of career development strategies and job market trends to guide students in choosing the right career path.

1. Understanding customer business and Gathering functional and non-functional requirements from the customer. 2. Discussing the requirements with the technical team to clear doubts regarding the requirements. 3. Performing gap analysis and defining best practices to ensure solutions meet business needs. 4. Assisting in creating, editing, and maintaining reports. 5. Performing other duties, and responsibilities as needed. 6. Reviewing transcripts to ensure that all requirements are met before approving applications. 7. Assisting students with technical difficulties and managing queries records status 8. Establishing and maintaining communication between the client and the company 9. Preparing reports on student progress, fee management, and enrolment numbers 10. Coordinating with counsellors and centre coordinators to smooth the on-boarding of students 8. Responsible for verifying documents and receipts. 9. Updating application and exam-related information. 10. Monitoring LMS (Learning Management System) activity. 11. Reporting errors and issues, and ensuring timely updates on results, applications, and other documentation.