Role Overview: As a Video & Graphic Design Specialist at TechTez, your role will involve owning the end-to-end creation of visual content for TechTez's YouTube and digital channels. You will be responsible for translating technical and enterprise-tech concepts into engaging videos, graphics, and brand assets that build authority and generate leads. Key Responsibilities: - Plan, shoot, and edit high-quality videos including tutorials, case studies, thought leadership content, and tool reviews. - Create motion graphics, animations, and branded intros/outros to enhance visual content. - Optimize video formats for YouTube, including long-form videos, shorts, and livestream support. - Manage the video publishing pipeline by creating thumbnails, titles, metadata, and captions. - Design YouTube thumbnails, infographics, diagrams, and presentation decks to support various digital content. - Produce visual assets for blog posts, case studies, and lead magnets while ensuring brand consistency. - Collaborate with subject matter experts to visualize technical topics effectively. - Coordinate with the marketing team for campaigns, social distribution, and lead generation assets. - Align design and video output with brand guidelines and marketing objectives. Qualification Required: - Proven experience in video editing using tools like Premiere Pro, Final Cut Pro, DaVinci Resolve, or equivalent. - Strong skills in graphic design using Adobe Creative Suite, Figma, Canva, or similar software. - Experience in creating motion graphics and animations, preferably using After Effects or similar tools. - Ability to translate technical or abstract concepts into clear visual communication. - Familiarity with YouTube publishing, SEO for video, and content optimization. - Strong portfolio showcasing video and design work. Please Note: The provided job description did not include any additional details about the company.,
About the Role We are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 2–4 Years Shift Requirement: Willing to work in rotational shifts, including night shift (IST) Responsibilities Take full ownership of customer-reported issues and drive them to complete resolution. Provide 24x7 support and actively participate in timely ticket resolution. Research, troubleshoot, and identify effective solutions for customer issues. Follow standard escalation procedures for unresolved issues to the appropriate internal teams. Deliver prompt, clear, and accurate communication and feedback to customers. Ensure proper documentation, tracking, and closure of all issues in the system. Prepare accurate and timely reports as required by the team or management. Adhere to defined SLAs based on issue severity and priority. Requirements 2–4 years of experience working as an L2 Support Engineer or in a similar technical support role. Strong analytical, troubleshooting, and problem-solving abilities. Excellent client-facing skills and strong interpersonal communication. Ability to prioritise tasks effectively based on urgency and importance. Eagerness to learn and adapt to new tools, technologies, and processes. Good working knowledge of SQL and Linux environments. Strong critical thinking skills along with clear written and verbal communication.
About the Role We are looking for a dedicated and skilled L2 Support Engineer to join our growing team. The ideal candidate will be responsible for taking complete ownership of customer issues, ensuring timely resolution, and delivering an exceptional support experience. Location: Bangalore Experience: 24 Years Shift Requirement: Willing to work in rotational shifts, including night shift (IST) Responsibilities Take full ownership of customer-reported issues and drive them to complete resolution. Provide 24x7 support and actively participate in timely ticket resolution. Research, troubleshoot, and identify effective solutions for customer issues. Follow standard escalation procedures for unresolved issues to the appropriate internal teams. Deliver prompt, clear, and accurate communication and feedback to customers. Ensure proper documentation, tracking, and closure of all issues in the system. Prepare accurate and timely reports as required by the team or management. Adhere to defined SLAs based on issue severity and priority. Requirements 24 years of experience working as an L2 Support Engineer or in a similar technical support role. Strong analytical, troubleshooting, and problem-solving abilities. Excellent client-facing skills and strong interpersonal communication. Ability to prioritise tasks effectively based on urgency and importance. Eagerness to learn and adapt to new tools, technologies, and processes. Good working knowledge of SQL and Linux environments. Strong critical thinking skills along with clear written and verbal communication.