Job Title: Security Operations Centre (SOC) Manager/Head Department: Security Command Centre Reports To: Director Location: Goregaon West, Mumbai Job Type: Full-Time, 24x7 Job Summary: We are seeking an experienced and strategic SOC Manager to lead our Security Operations Center. The ideal candidate will oversee daily operations of the SOC, manage a team of analysts and engineers, develop threat detection and incident response strategies, and ensure the organization's cybersecurity posture is proactively monitored and defended 24/7. Key Responsibilities: SOC Leadership & Management Lead, mentor, and manage the SOC team (L1, L2, L3 analysts and threat hunters). Define and enforce SOC operational procedures, SLAs, and escalation processes. Coordinate with IT, Risk, Compliance, and IR teams during incidents and audits. Create shift schedules to ensure 24x7 monitoring and response. Threat Detection & Incident Response Oversee detection, triage, investigation, and resolution of security incidents. Ensure timely and effective response to security threats. Supervise use of SIEM, SOAR, EDR, IDS/IPS, and other security tools. Lead root cause analysis and post-incident reviews. Technology & Process Management Evaluate, implement, and optimize SOC tools and platforms. Maintain and refine threat use cases, playbooks, and detection rules. Drive automation and efficiency improvements in SOC operations. Ensure log sources and threat feeds are integrated and functional. Metrics, Reporting, & Compliance Develop and deliver SOC KPIs, dashboards, and executive reports. Ensure compliance with industry standards (ISO 27001, NIST, GDPR, etc.). Support vulnerability management, threat hunting, and purple team exercises. Required Skills & Qualifications: Bachelors degree in Cybersecurity, Computer Science, or related field. 7+ years of experience in cybersecurity, with at least 2+ years in a SOC leadership role. Strong knowledge of SIEM & SOAR (Splunk, QRadar, AiSIEM), EDR, IDS/IPS, WAF, Networking, ZTNA, Identity, NBAD, Cloud Security and firewall technologies. Strong deployment skill sets, SLA management. Deep understanding of cyber threats, attack vectors, MITRE ATT&CK, kill chain, and incident response lifecycle. Proven experience in managing teams and working in 24x7 environments. Familiar with compliance frameworks: ISO 27001, NIST, SOC2, PCI-DSS. Preferred Certifications: CISSP (Certified Information Systems Security Professional) CISM (Certified Information Security Manager) Microsoft Azure/AWS or equivalent (for cloud-focused environments) Key Competencies: Strong leadership, decision-making, and people management skills Excellent communication and reporting abilities (technical + executive level) High attention to detail, and the ability to operate under pressure Strategic thinking with hands-on technical capabilities Role & responsibilities Preferred candidate profile