Technology Product Support, Aladdin Client Experience, Vice President

The Technology Product Support team at Aladdin Client Experience is currently looking for a Vice President to join their team in Mumbai, Maharashtra. As the Vice President of Technology Product Support, you will be a part of the Client Service team and will play a crucial role in ensuring the seamless delivery of support services to our clients. Your responsibilities will include but are not limited to: - Providing expert technical support and guidance to clients using Aladdin products and services - Collaborating with cross-functional teams to troubleshoot and resolve technical issues in a timely manner - Identifying opportunities for process improvement and automation to enhance client experience - Developing and delivering training programs to educate clients on product features and best practices - Building strong relationships with clients to understand their business needs and provide tailored solutions The ideal candidate for this role will have a strong background in technology product support, excellent communication skills, and a customer-centric mindset. Additionally, experience working in the financial services industry and familiarity with Aladdin products will be considered a plus. If you are passionate about technology, client service, and driving impactful change, we encourage you to apply for the Vice President position with the Technology Product Support team at Aladdin Client Experience. Join us in delivering exceptional support services and enhancing the overall client experience.,