Technical support, VMWare US Voice Support, Sal 7.5 lpa

2 - 7 years

3 - 7 Lacs

Chennai

Posted:2 months ago| Platform: Naukri logo

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Skills Required

CCNA CCNP osi layers ip header IP OSI Model arp DHCP OSPF

Work Mode

Work from Office

Job Type

Full Time

Job Description

Hi, We have vacancy for Technical support- voice process CCNA, CCNP(Trained or Certified) candidates. CTC Max 7.5 LPA Willing to work in Rotational Night Shifts 5 days working,2 days off JD- Looking for CCNA, CCNP(Trained or Certified) candidates Troubleshoot/Diagnose all Level 1 issues from the customers and driving satisfactory resolution of the issues. Troubleshoot Product, Codes and Configuration issues Ensure consistent customer satisfaction Document all communication with customers in the CRM Interface with international customers (via Phone Support) Timely handoff (escalation) of cases that require technical or political to L2 TAC Immediate joining is required Please call Nivetha- 9884676582 for more Info Regards Nivetha 9884676582

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Creative Hands HR
Creative Hands HR

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Springfield

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    CEO
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    HR Manager

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