Technical Support Engineer for wastewater Biocultures

As a Technical Support Engineer at Superweld Ecosolutions, your role will involve assisting the sales team in converting qualified leads into business deals by conducting site visits, noting client wastewater challenges, providing product demonstrations, and ensuring smooth communication between clients and the company. Key Responsibilities: - Support in conversion of leads into deals through consistent follow-ups. - Conduct site visits to observe STP/ETP operations and challenges. - Assist in product demonstrations and explain applications to clients. - Collect technical data (MLSS, BOD/COD, sludge handling, odor issues, etc.) from sites. - Coordinate with the technical team to recommend effective solutions. - Prepare site visit reports and share with management. - Provide initial on-site guidance during product usage or trials. - Maintain positive client relationships to promote repeat business. Qualifications Required: - Education: Graduate in Science/Environmental Science/Microbiology/Chemistry/Engineering preferred. - Experience: 0-1 years in sales support, wastewater treatment, or related technical sales. Additional Company Details: Superweld Ecosolutions specializes in offering innovative waste water treatment solutions through microbial products, enzymes, and bioproducts. They focus on bioremediation, solid waste management, fat oil grease digestion, odor control, and wastewater treatment. Other Requirements: - Good communication in English & Hindi. - Ability to simplify technical concepts for clients. - Strong client empathy and problem-solving approach. - Willingness to travel frequently within and outside Delhi. - Honest, self-motivated, and customer-oriented. Career Path: There are growth opportunities to move into Sales Manager or Technical Support Specialist roles based on performance. Compensation & Benefits: - Competitive fixed salary. - Travel allowance for site visits. - Performance-based incentives. - On-the-job training and development support.,