Technical Support Engineer Embedded Software

As a Technical Support Engineer in embedded software at IAR Systems in Bangalore, India, your role will involve working closely with customers, specifically embedded developers worldwide. You will assist them in overcoming engineering challenges using IAR's software tools. Additionally, you will be part of a global technical support team that operates across different regions, providing essential support in embedded development. Key Responsibilities: - Engage in first-line customer support, addressing technical issues and troubleshooting problems - Conduct in-depth technical investigations, including exploring compiler behavior and debugging challenges - Maintain and contribute to the knowledge base and self-service support tools Qualifications Required: - Degree in Computer Science, Embedded Systems, or a related field - Proficiency in C/C++ and hands-on experience in embedded development - Familiarity with debuggers, compiler optimization, RTOS, and Linux - Knowledge of CI/CD practices for building/testing embedded software - Previous experience in direct customer interaction - Excellent English communication skills IAR Systems, a global organization with a multicultural work environment, values innovation and teamwork. As an employee, you will have the opportunity to work in a collaborative setting that encourages professional and personal growth. Benefits include health insurance, annual bonuses, flexible working hours, and access to technical training through IAR Academy. The compensation for this role is competitive and aligned with the Bangalore market, approximately INR 200,000 per month based on experience. This is a full-time position with the possibility of hybrid work arrangements. About IAR Systems: Founded in 1983 in Uppsala, Sweden, IAR Systems is a world-leading provider of software and services for embedded development and security. With a global presence and a focus on innovation, we aim to empower companies worldwide to create secure and efficient embedded products. If you are a proactive engineer with strong problem-solving skills and a passion for customer interaction, apply now to join our team at IAR Systems. Interviews are ongoing, and we strive to complete the hiring process within 4 weeks from application.,