Role: Technical Program Manager - AI Transformation
Location: Gurgaon/Hyderabad
Experience: 8+ Years
Work Mode: Hybrid
1. Role Summary
- Lead enterprise transformation using
GenAI & Agentic AI
, driving shift to AI first, autonomous operations
with measurable business outcomes - Own
end-to-end lifecycle from strategy operationalization scaled adoption
, ensuring enterprise-wide value realization
2. Key Responsibilities
a. Transformation Program Leadership
- Drive
end-to-end AI-led digital/process transformation
and define AI first Target Operating Models - Deliver measurable outcomes across
cost, productivity, cycle time, and customer experience
b. GenAI & Agentic AI Strategy
- Identify and prioritize
high-value AI transformation use cases (copilots, agentic workflows, decisioning)
- Enable evolution from
human-in-loop semi-autonomous fully autonomous enterprise operations
c. Operationalizing AI with Delivery Teams
- Embed AI into
delivery workflows
, integrating with enterprise systems and establishing run models, SLAs, and continuous improvement loops
- Drive
POC pilot industrialization scale
, with playbooks for repeatable deployment across delivery environments
d. Adoption & Change Management
- Navigate adoption challenges (resistance, skills gaps, integration complexity) and drive
enterprise-wide adoption strategy
- Track and optimize
adoption KPIs (usage, productivity, ROI)
through governance, training, and stakeholder alignment
e. Technical Program Management
- Lead execution across
architecture, engineering, deployment, and scaling
for GenAI and agentic solutions - Manage cross-functional teams and ensure
Agile/product-led delivery with quality, velocity, and risk control
f. Value Realization & Governance
- Define and track
business KPIs and value realization (cost savings, productivity, automation levels)
- Ensure
responsible AI governance
(security, compliance, explainability, risk management)
g. Go to Market & Portfolio expansion
- Drive
opportunity mapping across portfolios/accounts
and support pre-sales, solutioning, and client engagement - Scale solutions through
reusable assets, cross-portfolio adoption, and repeatable transformation models
h. Stakeholder Engagement
- Act as
trusted advisor to client and delivery leadership
, leading executive governance and steering forums - Bridge business, technology, and operations to
align strategy with execution and adoption
3. Qualifications
a. Experience & Technical
- 10+ years in
process/digital transformation and program management
, with proven experience in scaling AI/automation initiatives in enterprise environments
- 2+ years of hands-on understanding of
GenAI/LLMs, agent frameworks, cloud platforms, and enterprise integration architectures.
b. Leadership & Delivery
- Expertise in
Agile/product-led delivery
with experience managing global, cross-functional teams - Strong stakeholder management, problem-solving, and
executive communication skills
