Job
Description
Role Overview: As a Technical Manager in (MDR) Services / Security Operations Centre (SOC) Manager at Netenrich, you will be responsible for leading a team in safeguarding customers" information assets. Your role will involve overseeing cybersecurity Data Engineering, Detection Engineering, Response Engineering, incident response, and team management. You will need to have a proven track record in effectively managing MDR services or SOC operations and experience with advanced security technologies like SIEM, SOAR, EDR, and other tools. Key Responsibilities: - Oversee the monitoring, detection, analysis, and response to security incidents and threats in real-time. - Utilize advanced security technologies such as SIEM, SOAR, TIP & MDR solutions to enhance visibility and response capabilities. - Coordinate with internal stakeholders and external partners to investigate and resolve security incidents promptly and effectively. - Lead and manage a team of security analysts and incident responders, providing guidance, mentoring, and support to ensure high performance and morale. - Develop and implement strategies, policies, and procedures to enhance the efficiency and effectiveness of MDR services or SOC operations. - Stay abreast of the latest cybersecurity threats, vulnerabilities, and trends and incorporate threat intelligence into security operations. - Deploy cutting-edge security technologies and tools to support MDR services or SOC operations, including Google Chronicle, EDR solutions, SIEM, SOAR, and threat intelligence platforms. - Ensure compliance with relevant regulatory requirements, industry standards, and internal policies related to cybersecurity and incident response. - Prepare and deliver regular reports and presentations to senior management, providing insights into the organization's security posture, incidents, and remediation efforts. - Conduct Monthly Service Reviews, Quarterly business reviews on the performance. Qualifications Required: - Bachelor's degree in Computer Science, Information Security, or a related field; advanced degree or professional certifications (e.g., CISSP, CISM, GIAC) preferred. - Proven experience (4 years) in managing MDR services or SOC operations in a complex and dynamic environment and experience in supporting shared services operations supporting multiple enterprise customers. - Deep understanding of cybersecurity principles, threat landscape, attack vectors, and defence mechanisms. - Strong leadership, communication, and interpersonal skills, with the ability to effectively engage and collaborate with stakeholders at all levels. - Hands-on experience with advanced security technologies and tools, such as Google Chronicle, EDR solutions, SIEM, IDS/IPS, and threat intelligence platforms. - Experience developing and implementing incident response plans, playbooks, and procedures. - Ability to work well under pressure, prioritize tasks, and make sound decisions in high-stress situations. - Knowledge of relevant regulatory requirements (e.g., GDPR, HIPAA, PCI DSS) and industry standards (e.g., NIST, ISO 27001). - Continuous learning mindset, with a commitment to staying updated on the latest cybersecurity trends.,
