Roles and ResponsibilitiesGreat English is a MUST both written and verbal.Should be willing to do Night Shift.Knowledge on switching and routing (CCNA).IP knowledge.Provide top quality technical support, troubleshooting of IT networks and communications systems, including medical associated applications.Provide technical support for both hardware and software issues our users encounterMonitor the system daily and respond immediately to link down issuesCreate and verify QA task a on daily basisRespond to and resolve help desk requestsUpgrade systems and processes as required for enhanced functionality and security issue resolutionAdministrate infrastructure, including firewalls,AV protection software Management and other processesInstall and test computer-related equipmentConfiguring network hardware like routers and switchesUpgrading and repairing computer networksTroubleshooting network issuesDeploying and updating softwareImplementing security measures and basic testing**Must live in Bangalore**