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12.0 - 16.0 years
0 Lacs
pune, all india
On-site
Role Overview: As the Team Leader Operations Service Desk (OSD), you lead a team of 10+ technical support specialists to resolve technical issues for customers and internal teams. Your role focuses on strategic development, improving team capabilities, and driving a zero-harm culture. Your leadership ensures operational agility, technical excellence, and a culture of safety and innovation. Key Responsibilities: - Lead a team of technical support specialists to provide timely resolution of technical issues for customers and internal team members - Collaborate within CP Global Service Operations (GSO) to deliver 24x7 Customer Technical Support by partnering with Product Competence Centers and ...
Posted 1 week ago
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