Team Lead- Tele sales

Job Description

Key Responsibilities: Lead, coach, and motivate a high-performing tele sales team to achieve and exceed admission targets. Assign leads efficiently and ensure systematic follow-ups for maximum conversion. Track and manage leads using CRM tools, maintaining accurate documentation. Drive lead closure strategies to enhance conversion rates and boost admissions. Train the telecalling team on product knowledge, sales techniques, and CRM software. Monitor and evaluate team performance, providing constructive feedback for continuous improvement. Assess lead quality and collaborate with marketing to refine lead generation strategies. Ensure team productivity by setting daily/weekly targets and tracking progress. Oversee adherence to sales scripts, processes, and compliance standards. Develop and implement innovative strategies to improve customer engagement and enrollment rates. Resolve escalations and support the team in closing high-value admissions. Analyze sales metrics, generate performance reports, and recommend process optimizations. Foster strong relationships with prospective students and parents, ensuring a positive experience. Collaborate with marketing and counseling teams to align telesales efforts with organizational goals. Ideal Candidate Profile: Experience: 2-5 years in telesales, preferably in education/EdTech , with 1+ year in a leadership role . Skills: Exceptional communication in English & Hindi (Marathi is a plus). Strong leadership with the ability to set targets and drive performance. Proficiency in CRM tools and telesales best practices. Data-driven mindset with expertise in sales analytics. Attributes: Target-oriented, resilient, and thrives in a fast-paced environment. Problem-solving attitude with a customer-first approach. Education: Graduate degree preferred. Why Join Motion Education? Be part of a reputed brand in the education sector. Competitive salary + attractive performance incentives. Growth-oriented culture with opportunities for career advancement. Training programs to sharpen your leadership and sales expertise.