TaxBezzie Private Limited

Role Description This is a full-time on-site role for a Customer Service Associate located in West Delhi. The Customer Service Associate will be responsible for providing exceptional customer support, ensuring customer satisfaction, and handling phone inquiries with proper phone etiquette. The associate will also focus on enhancing the overall customer experience by addressing customer concerns and providing timely resolutions. Qualifications Microsoft Excel and basic accounting knowledge Knowledge of taxation concepts Customer Support and Customer Service skills Customer Satisfaction and Customer Experience skills Phone Etiquette skills Excellent communication skills Ability to work independently and as part of a team Proficiency in using customer service software or CRM systems Bachelor's degree or equivalent experience in commerce, engineering or others Training will be provided for German tax software used by company