Role & responsibilities Out calling Abandoned Cart & Cancellation Feedback & ratings from New Customers i. At the time of order placement (welcome & feedback) ii. At the time of Delivery (feedback) iii. Post installation (final feedback & rating) In-coming calls Assistance while placing the order Assistance in product information Assistance in any service-related escalations & close looping Coordination D2C Service SPOC Logistics Operations head D2C MOP analysis Daily analysis & reporting of MOP (Online pricing) Website Audit Pricing, Offers Specifications & Features Infographics & Images Competitive landscaping UAT Analysis Preferred candidate profile Fluent communication skill Graduation Mandatory 5 Day Working Work from office

Roles and Responsibilities Assist in assembly, fitting, and welding of industrial equipment and machinery. Perform routine maintenance tasks to ensure optimal functioning of production lines. Maintain a clean and organized work environment, adhering to safety protocols. Collaborate with team members to troubleshoot issues and resolve problems efficiently. Participate in training programs to improve skills and knowledge.