Application / Production Support Engineer with L2 exp (pref)Junior programmer (around 2 -4 years) with technical skills in Power Builder / Visual Basics Applications.Excellent verbal & written communication as this role requires direct interaction with customersStrong Analytical skills and willing to work in rotational shiftsLocation: Chennai (City office) Prime LocationMode: work From OfficeJob Description: The Application Support Engineer role is to deliver support to customers and end users in the organization about how to use the application efficiently and effectively in fulfilling business objectives. The task involves in the receipt, triage, and notification of the requests made upon to the helpdesk team by both our internal and external customers. The Application Support Analyst is also responsible for assisting in the design, delivery, and improvement of Application and assisting in business requirement analysis and QA testing as required. Job Responsibilities (include but not limited to): Prioritize the incoming tickets received from end users and to resolve application issues with a quicker TAT based on the ticket types Troubleshooting moderate to highly complex issues Escalating problems appropriately Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue Strict adherence to the SOP / SLA standards Prioritize, schedule, and administer all instances where enhancements and defect resolution are required Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems Communicate application problems and issues to key stakeholders, including management, development teams and end users Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved Maintain and enhance performance of all new and existing software and applications across the organization Continuous follow up with the end users till the issue is completely resolved Maintain / update the productivity tracker with information and status of the tickets Strong problem solving and communication skills Looking for Candidates who is presently working / Living in chennai only.One Face to Face Intw is mandatory. Looking for short joiners.pl apply to :mail: krishnan.g@talentfocuz.com

Job title : Sr. Network engineer Work location : Chennai (City Office) Centrally located.Mode: Work from officeRotational Shifts InvolvedOne round Face to Face interview Mandatory.Candidates who are presently working / living in Chennai will only be considered for process.Position Summary: The Senior Network Engineer is responsible for designing, implementing and maintaining global data and voice network and network security controls for the company. The role is accountable for continual planning and implementation of optimal network and security standards and practices for all networking systems in the enterprise. The position requires analyzing and handling advanced support issues. Ultimately, this role is responsible for the functional management of the network, the delegation of tasks to the network support team, and the resolution of network issues. The Senior Network Engineer should have extensive experience working with enterprise networks, managerial, communication and good project management skills. Job Responsibilities: Provide leadership for network support globally. Manage resources to assist with network monitoring, troubleshooting, procurement and implementation activities. Manage projects such as wireless implementations, extending the network into new facilities, bandwidth upgrades, and technology evaluations e.g. routers, switches, software, appliances, SDWAN and deployment of security tools globally. Implement and manage tools, policies, and procedures in conjunction with the security team. Stay current on latest internet/networking security threats/vulnerabilities and recommends changes to the VLS enterprise environment to mitigate risks. Work closely with Infrastructure and application teams to ensure security practices are being followed. Installing, configuring, and supporting network equipment including routers, switches, Firewalls, UTM and other transport equipment Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations Providing Level-2 or Level-3 support for infra/customer fault or incidents Work with ISP and Vendor support to troubleshoot and escalate outages and problems. Mentor junior members to build and maintain a productive network team 1 Job Skills required: 10 years+ hands-on experience in managing networks in an Enterprise environment. Expert in network topologies, equipment and monitoring tools: VLANS, VPN, MPLS, gateways, routers, firewalls Palo Alto, Cisco ASA and Firepower, Meraki MX appliances and Cisco Nexus switches. Extensive experience in configuring network switching, routing, and other devices. Extensive experience with Cisco products is required. Good understanding of WAN/LAN/Wireless internetworking including design elements, protocol interoperability, network architecture development, and requirements for testing / proof of concept. Solid understanding of network protocols and concepts such as OSPF, BGP, STP, IPSEC, etc. Advanced knowledge of platform operating systems (Cisco router & Switch platforms, Cisco ASA, etc.) and their interaction with other network devices. Advanced skills in gathering requirements and designing/implementing/supporting network solutions. Good understanding of SD-WAN technologies. Education & CertificationBachelors Degree in computer systems or information systems management related majorCCNA Routing & Switching certification is requiredCCNP certification is requiredLooking for Short joiners interested candidates can apply to:Mail : krishnan.g@talentfocuz.com

Position : SOC ANALYSTWork Location : Chennai (city office )Work Mode : From officeRotational Shifts MandatoryJob Summary : The SOC Analyst will be responsible for monitoring, analyzing, and responding to security threats and vulnerabilities across the organizations IT infrastructure. This role includes monitoring and managing alerts from SIEM and AV/AM, as well as coordinating with the vendormanaged Security Operations Center (SOC) for incident response. The SOC Analyst will collaborate with cross functional teams to identify, assess, and remediate vulnerabilities promptly. Job Responsibilities: Identify, assess, and prioritize security risks, providing actionable recommendations. Coordinate with the vendormanaged SOC team for effective incident response and collaborate on incident response planning. Monitor and respond to suspected phishing threat email reports from users Analyze and research vulnerabilities to assess their impact and severity, providing mitigation and remediation recommendations. Oversee the Vulnerability Management process, working with relevant teams to identify, assess, and remediate known vulnerabilities while tracking and reporting their status. Collaborate with IT and operations teams to ensure timely vulnerability remediation and implementation of security controls. Support encryption, data loss prevention (DLP), and identity and access management (IAM) initiatives. Stay updated on emerging threats, vulnerabilities, and industry best practices, recommending security improvements. Assist in preparing security reports and documentation for management and regulatory compliance. Job Specifications : A bachelors degree in IT, cybersecurity, or a related field, or equivalent experience with relevant certifications. Min 2 to 3 years of IT experience, in a Security Operations Center (SOC) focusing on SIEM, EDR, vulnerability management, and incident response. Experience with IBM QRadar SIEM is a plus. Strong knowledge of vulnerability scanning tools, assessment techniques, and vulnerability databases. Familiarity with security frameworks and standards such as MITRE ATT&CK, NIST Cybersecurity Framework, CIS Controls, OWASP Top Ten and ISO 27001. Ability to analyze and interpret technical data, providing actionable mitigation and remediation recommendations. Strong problemsolving and analytical skills to identify, assess, and prioritize vulnerabilities based on risk and impact. Excellent communication skills, capable of conveying technical concepts to both technical and nontechnical audiences. Professional certifications such as CompTIA Security+ or Certified Ethical Hacker (CEH) or a similar is preferred. Looking for candidates who presently work / Living in chennai for process.Short joiners preferred. Interested candidates pl mail your resume tomail : krishnan.g@talentfocuz.com

POS : IT Support (Remote Infra Management Services)Exp : 4 to 5 yrs Rel. Exp.Location : Chennai (City Office) Centrally located.Mode: Work From office onlyRotational Shifts Mandatory.RIMS : (Remote Infra Management Services)Job DescriptionCandidate should have good knowledge of IT product. Should possess good communication and multi task handling skills. Drive closure of local IT user calls within the specified SLAs. Coordinate with contractors/vendors, monitor progress of work, and escalate delays, changes to the Manager. Review/Prepare Daily, Monthly and Quarterly call analysis report, Call Trend report, Hardware failure report. Coordinate with Team Lead & System Engineer for any process, management changes or technical support changes. Act as a reliable point of contact for the Service Desk team for issue escalations & non-standard service requests. Be consistently motivated to maintain a team atmosphere that is conducive to achieving high productivity levels. Plan and execute maintenance schedules.TECHNICAL SKILLS Any Graduate with 4 to 5 years of experience as IT Support / Desktop with good communication skills, customer service attitude & be an effective team player.Installation, configuration and Managing of Windows 7 up to Windows 10 machines. Should have excellent troubleshooting skills on Windows Desktops OS. Should have complete knowledge of the basics of Network, Servers, Database and Citrix Application environment. Strong hardware troubleshooting skills Installation, configuration & Management of Servers, WiFi Router and Network devices. Installation and Management of mail applications like MS Outlook and Thunderbird. Should be hands-on with Google Apps (Gmail, Google Docs, etc). Monitoring of Servers and Network devices to ensure minimal downtime. Inventory management for hardware and software. Backups and Profile migration for users. Co-ordination with vendors for timely resolutions on hardware related calls. User and security access management using Active Directory Services. Knowledge in Managing centralized Antivirus server, WSUS, MDT, File & Print services. Basic knowledge of DHCP, DNS, SCCM. Should have good knowledge of RAID. Should know how to upgrade firmware and BIOS.Should have good communication skill to converge Global users.rotational Shifts involved.Looking for Short joiners.email resume to : krishnan.g@talentfocuz.com

POSITION : ORACLE DBALOCATION : CHENNAI (CITY OFFICE)WORK FROM OFFICE MODESHIFTS INVOLVED (ROTATIONAL)EXP: MIN 6 YRS OF EXPSHORT JOINERS PREFERREDINTW: One Round Face to Face Mandatory. JD for the Oracle DB environment. 1. Managing multiple Production and Development Oracle Applications environments of different releases.2. Hands-on experience with Oracle 19c RAC databases and Applications version R12 and R11.5.10.2 modules.3. Good understanding of R12 architecture and the various Application tier and Database tier components.4. Full Applications R12 lifecycle support.5. Installation, Configuration, Upgrade of Oracle Applications 11i.6. Experience with AD utilities, patching techniques and cloning of Oracle Applications environments.7. Experience working with Oracle Support: opening, managing, and resolving Oracle SR's.8. Applications System Administration and Troubleshooting.9. Practical knowledge of Parallel Concurrent Processing; Debugging Concurrent Managers and requests10. Experience and Managing 19c RAC database.11. Knowledge and experience with Multi-Node and Multi-Tier Applications environments12. Managing Standby databases in UNIX environment.13. Experience and in-depth understanding of Oracle backup and recovery methodologies.14. Experience in database reorganization, migration, capacity planning capacity, disaster recovery and high-availability experience Strong in depth experience in database performance tuning, application tuning.15. Experience with Oracle WebLogic 14c16. UNIX shell scripting. 17. Over 6 years of relevant work experience.18. Willing to work in 24/7 environment on a rotational shift basis.Interested candidates pl mail your resume to:jennifer.k@talentfocuz.com